1055 IDeskjet & I'm unable to open the icon for it on my desktop. My computer is a Compaq

My product is a J410e Deskjet 1055.  My OS is Windows 7.  I buy a new computer about a year ago & I don't remember having problems like the one I have now with my old computer.  This computer had a Windows XP operating system.  I'm trying to find how to find information telling me what my ink levels.  I tried to open this product on my desktop icon, but it does not open.  I uninstalled the software for this product & re-installed two different times of the disc that came with the printer, but I still have the problem.

I would try uninstalling software and download the drivers from the Hp website.

Drivers software & when selecting drivers choose features full download.

Let me know how it goes

Tags: HP Printers

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