2. scroll to the finger does not tried many answers but no way... ?

I have HP laptop and I think that there is a maleware here question. I have made several attempts to uninstall my synatics mouse drivers, but after restarting the pc I have is visible there.

More than once when I go to start - mouse then the message "Unable to connect to Synatics pointing device Diver" occur.

Every time I try to update the driver directly from the beginning - mouse - material - PS--updated, then it find it for some time, download and try to install it at this time, an error message appears "Update Installation failed due to some reasons.

Hi Aman,

Thanks for posting your query in Microsoft Community.

I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. You did it any significant hardware or change software on the computer before this problem?
  2. What is the exact error message?

The question could be corrupt or incompatible drivers. So, I suggest you try the steps posted by Pavan K M responded on January 7, 2013 in the following thread and check if it helps.

Unable to connect to the Synaptics Pointing Device Driver

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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