2820 printing of print on paper background

Hello

I looked everywhere for the answer to my problem. Not finding the solution, not even the maintenance manual had a fix for this.

Model: HP Color LaserJet 2820

Problem: The top of the print shows that in the bottom quarter of the page. He will sometimes stuck in the fuser unit, to halfway to the top, or do it all the way.

Troubleshooting:

-Roller cleaning

-Clean laser mirror

-Replace the drum unit

-Replaced record roll (roll, flag and electronic detectors)

-Engines checked for problems

-Swap fuser known working 2820

Any help on this would be much appreciated.

Thank you

Well, we found the fix.

We had restore the default settings. It seemed to solve the problem. Learn something every day.

Tags: HP Printers

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