2nd hand Ipad Air 2, how to enable it?

So I bought a used Ipad Air 2 from Currys/PC World 2 days there, the camera will not let me activate it because it is still linked with the previous owner (unknown). I called 2 days ago apple care and provided a receipt of curries that I purchased legally from the store. They told me that they will be disables the account of previous owners and I have to wait at least 48 hours. After 2 days I have always received emails and answer back to Apple, so I called them once more. The person I was talking to now have been told they can nothing do with the device, or indeed at all help me. The option they gave me is to contact the previous owner, I have no idea who he is, or second hand it back to the shop.

Apple should not at least help legitimate customers on how to work around this problem.

Have you contacted the seller? Request a refund if you can't use it.

Tags: iPad

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