400 - 265d: where to find product key - free update to win10

I bought a desktop computer 400-265 last year and the win8.1 system is so slow, and I installed a technical review to win 10.

Win10 has been launched offiically now, but I can't find the product key for the file original win 8.1, where to find? HP support?

I'm sorry.  I don't understand enough of instructions on how to make the upgade.   On the Microsoft Site , scroll down to "Download tool now" click on the button of 64-bit.  When it begins, then you will be presented with the screen which asks "What would you do"? There will be the "upgrading this PC now"

Tags: HP Desktops

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    A question any longer, with material that could be to help others.

    My HP Pavilion (2013) brand new 23-b010ez a pre-installed MS Windows 8 version 6.2.9200.
    Comments on this page to the effect of "the old fashioned useless, full of 25-digit product key" are not correct.
    That means installed "Windows Help and Support" of my computer for example on the product key?
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    -"the product key must be in the box that came with the Windows DVD come in French - or.
    -"[product key] should be in an e-mail that shows that you have purchased Windows."
    "It's a good idea to save a copy of your product key for your records in case you need to reinstall Windows."
    I had no system of Windows (recovery) DVD on purchase. It came pre-installed.
    I had no email with a product code. I got a confirmation of my Windows account, I was forced to sign in the first starting up my computer and a confirmation email of authorization with a verification for my Microsoft Account code.
    But no code produced by email (they wouldn't email defeats in any case - security).
    And I agree keep an external copy of the product key. Apparently (according to the "Windows Help and Support information" provided on my new computer I HAVE the product code for reinstalling Windows.)
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    So far, what I've found and where?
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    Hello

    Thanks for posting the query on Microsoft Community.
    Like you said windows 8 has been preinstalled on your computer. We would like to tell you that the product key will not need to be included as it uses the product by the manufacturer key which is encrypted in BIOS.

    How to find the product key?

    1. open the original OEM software package; the product key will be printed on a sticker located somewhere on the case. Some software have the sticker on the back; others will have it inside the case.

    2. review the case of your computer for an OEM product label; This is common for computers produced by major retailers operating under Windows.

    3. open the manual supplied with the software; OEM key are printed on the inside cover, or inside the back cover first. Sometimes the key will be printed on a loose sheet back in the manual.

    4. communicate with the computer retailer that provided the software; retailers often keep records of keys to product belonging to their customers, in the case where the keys are lost.

    Hope that answers your query. You can write back to us for other queries/problems related to windows and we will be happy to help you.

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    It seems that you have a class computer business, your question can better answer in the HP Enterprise Business Community. It is also possible to contact the HP Business Support Center for assistance with your question.

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