402 error when installing an extension via command line

When I try to install my extension via command line, I get the following error message:

"Cannot install, status =-402!

What means this error-402 code?

I found someone with a similar problem in the forums: Re: CC extensions Manager failed to install the extension

It had file names containing non-ASCII characters. But I couldn't find any non-ASCII characters in my project or extension.

Thanks in advance,

Andreas

Hi Andreas,

I checked your ZXP file, and although his signature appears to be valid and correct, it is not time stamped. This means that when the signing certificate expires (which is in less than 3 years), signature of your ZXP will cease to be valid and your extension will not be able to be loaded. I think this is the reason for validation of signature issues.

Can you please try to re-sign your ZXP by adding "tsa - https://timestamp.geotrust.com/tsa" to your order of signature?

for example

ZXPSignCmd-sign my_product my_product.zxp cert.p12 password - ASD https://timestamp.geotrust.com/tsa

(This should be possible with either ZXPSignCmd for CC + or UCF.jar for CS6 +)

Your product also seems to be a hybrid extension - with a packed inside another ZXP ZXP. So please make sure that the internal ZXP joint is also signed and timestamped this way.

If this does not resolve the problem, please let us know of your stamped ZXP and I'll take another look.

Best regards

Fraser

Tags: Creative Suites

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