4500 inkjet drivers will not install

I just received delivery of a new inkjet 4500 and followed diligently installation instructions.

No matter what I do - used to install drivers

The PC is a new IBM Lenovo B590 and I turned off McAffee analysis and firewall.

I used the CD of drivers downloaded from HP but without success.

The pilots will not simply install

Help!

Hello
Follow the steps below and check if it solves the problem:

1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Never select and confirm by clicking the button turn off.
2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
7 restart your PC
8. run the installation file and check all difference.
9. Once you have finished, remember to open McAfee and re-enable real-time scanning.

Kind regards
Shlomi

Tags: HP Printers

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