64-bit version of Adobe Photoshop CS6 no longer displays in the framework program
A few days ago, I have somehow a virus on my computer laptop windows 7. With the anti-virus software, I was able to quickly identify and remove it from my system. After I deleted the virus I noticed that my 64-bit Photoshop CS6 shortcut missing from my desk. I even went in my computer > programs and it does not show up there. Photoshop CS6 32-bit is still there and it works fine.
I was wondering should I re - install CS6 on my count and if I do this should I disable my current version before that I re - install?
Thanks a lot for your help.
Jim-Blackston
You can re - install the 64-bit version. Personally, I'd rather wipe a system infected by the virus and start over.
Tags: Adobe
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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00) x 64
Operating system: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family: 6, model: 7 Stepping: 10 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1 FP
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OpenGL allows Advanced Mode: true.
OpenGL allows old GPU: not detected.
Video card provider: NVIDIA Corporation
Renderer videocard: GeForce GTX 580/PCIe/SSE2
Display: 1
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Video card: 1
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OpenCL unavailable
Driver version: 8.17.13.124
Driver date: 20120403000000.000000 - 000
Video card driver: nvd3dumx.dll, nvwgf2umx.dll, nvwgf2umx.dll, nvd3dum, nvwgf2um, nvwgf2um
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The application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64-bit).
Temporary file path: C:\Users\BRUNOF~1\AppData\Local\Temp\
Zero Photoshop has async I/O active
Scratch the volumes:
E:\, 1, 82 t, 273, 5 G free
C:\, 298, 0 G, 99, 0 free G
Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit) \Required\
Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit) \Plug-ins\
Additional Plug-ins folder: not defined
Installed components:
A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library
ACE.dll ACE 2012/01/18-15: 07: 40 66,492997 66.492997
adbeape.dll Adobe EPA 2012/01/25-10: 04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe linguistic Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16: 00: 02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16: 12: 37 66,419471 66.419471
Adobe AdobePIP.dll 6.0.0.1654 product improvement program
AdobeXMP.dll Adobe XMP Core 2012/02/06-14: 56:27 66,145661 66.145661
AdobeXMPFiles.dll Adobe XMP files 2012/02/06-14: 56:27 66,145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14: 56:27 66,145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGA 2012/01/18-15: 07: 40 66,492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
Amtlib.dll AMTLib (64-bit) 6.0.0.75 (BuildVersion: 6.0;) Brand: Monday, January 16, 2012 18:00) 1.000000
ARE.dll ARE 2012/01/18-15: 07:40 66,492997 66.492997
Axe8sharedexpat.dll AXE8SharedExpat 2011/12/16-15: 10: 49 66,26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15: 10: 49 66,26830 66.26830
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BIBUtils.dll BIBUtils 2012/01/18-15: 07: 40 66,492997 66.492997
boost_date_time.dll product DVA 6.0.0
boost_signals.dll product DVA 6.0.0
boost_system.dll product DVA 6.0.0
boost_threads.dll product DVA 6.0.0
CG.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
Adobe CIT.dll CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15: 07: 40 66,492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll product DVA 6.0.0
dvacore.dll product DVA 6.0.0
dvamarshal.dll product DVA 6.0.0
dvamediatypes.dll product DVA 6.0.0
dvaplayer.dll product DVA 6.0.0
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U3D writer 9.3.0.113 wu3d.dll
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Accented edges 13.0
Adaptive wide-angle 13.0
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Chalk and charcoal 13.0
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Crystallize 13.0
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Film Grain 13.0
Gallery of filters 13.0
Fresco 13.0
Glass 13.0
Scarlet contours 13.0
Grain 13.0
Graphic pen 13.0
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HDRMergeUI 13.0
IFF Format 13.0
Outlines in ink 13.0
JPEG 2000 13.0
Blur of the lens 13.0
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Lens Flare 13.0
Liquefy 13.0
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Mezzotint 13.0
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00)
Mosaic tiles 13.0
Multiprocessor support 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00)
Neon 13.0
Paper notes 13.0
NTSC colors 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00)
Ocean Ripple 13.0
13.0 oil painting
OpenEXR 13.0
Paint Daubs 13.0
13.0 palette knife
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00)
Photocopy 13.0
Engine 3D Photoshop 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00)
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Pointillism 13.0
Polar coordinates 13.0
Portable Bit map 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00)
Poster edges 13.0
Radial blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00)
Read watermark 4.0
Crosslinking 13.0
Ripple 13.0
Rough Pastels 13.0
Save for the Web 13.0
ScriptingSupport 13.0
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00)
Splash 13.0
Spherize 13.0
Sponge 13.0
13.0 sprayed strokes
Stained glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texture veneer 13.0
13.0 tiles
Torn edges 13.0
Watch twirl 13.0
Draft of 13.0
Vanishing point 13.0
Variations of 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00)
Water paper 13.0
Watercolor of 13.0
Wave 13.0
WIA support 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03 / 15:21:00:00)
Zig - zag 13.0
Plug-ins option and third parties:
Knoll Light Factory 3.1
PhotoLooks 1, 5, 2, 0
Plug-ins that could not load: NONE
Flash:
Mini Bridge
Kuler
Install TWAIN devices: NONE
Hi Bruno.
Yes, it seems that your activation is not is defined as Ps Extended CS6, that is why all the 3D features are not present.
You can try to go to help > deactivate... and then clicking "deactivate permanently". Now quit Ps and revival; You should get the page of the contract of mandate. Re-enter serial number when it asks you if you want to license, and then make sure the 3D menu is displayed. (I have abbrieviated steps)
If it isn't, you need track your original order and check the details to make sure that you ordered and were charged for Ps CS6 Extended. If you need help with this, let me know and I can point you in the right direction.
Kind regards
Steve
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Please see below the download link for the CS6 Applications.
Download Creative Suite 6 applications
Let us know if that helps.
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+ 92300-8346040
The only link I have is a phone number to call in the United States - http://www.adobe.com/products/cs6.html read all the way down
You could ask on the chat site for a phone number that is local to you
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
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Language: German (regional setting: German)
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Athlon XP? Who can't stand actually in the minimum characteristics, because it lacks several sets of instructions (and is really, really old).
Photoshop shouldn't crash if. We had a problem like this before and had trouble finding even machines to test it on because the processor is so old.
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Make sure you use the correct serial number.
Find the serial number of your Adobe product quickly
Here's an another download link where a serial number is not required for download.
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
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