7410 no option to select the upper/lower case paper tray

I installed the latest version of the software for XP for my all-in - One 7410, but there is no option to select the lower tray.  It shows that "upper status bar.  In the past, she offered tray tray upper, lower, lower then higher, higher than the lowest, etc.  With the installation later, he seems to have disappeared.  Can anyone offer advice to recover my options (to use the lower tray, for example)?  Thanks in advance.

Message edited by mmcphie on 06/11/2009 14:22
Message edited by mmcphie on 06/11/2009 14:23

Problem solved!  By chance, I stumbled on the solution of the problem in another HP forum.  There is something lacking in the register, and when you add a key word, the issue is resolved immediately.

I found the solution below Resource Center Forums > multifunction, copier, fax & > multifunction color, then the thread titled paper tray Officejct 7410 by default (as of February 4, 2006).  When I added the registry HPDJEnableSecondTray key as Marshall has suggested, it solved the problem.  As also noted, it seems to be a bug in the software when you reinstall.

I got lucky stumble on this solution after a few searches on Google and write here for anyone else having a hard time to find.

Tags: HP Printers

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