8 to 8.1

I went from 8 to 8.1 and my assistant decision-making supported hp stoped working

Davee,

Welcome to the Community Forum of HP.

It will do so - you just need to remove (uninstall) the HP Support Assistant to programs and features, restart the computer and then go get and install a new copy of the HPSA:

HP Support Assistant

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

See: use and troubleshooting of HP Update

Creates this little message HP popup on the screen on a update available

Click on the thumbs-up Kudos to say thank you!

And... Click on accept as Solution when my answer provides a fix or a workaround!

I am happy to provide assistance on behalf of HP. I do not work for HP.

Tags: HP Desktops

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