A few things about the service in my city center.

Today I visited a customer who was near the center of Service Sony, so I stopped asking a few things, here are a few comments about it

1. apparently Sony will serve your phone, if it still has a single dead pixel

2. they will also be a maintenance operation if the front glass is not consistent or aesthetic failure to build quality

3. they have a way to tell if the phone took the water due to build quality defects and defects due to water damage is covered, so if you read online that they do not accept the phones damaged by water that's a lie. If they take and do not repair it under warranty means, it took water due to improper use (or the technicians did a crappy job then you should insist until they fix it).

So I decided to send my phone because it has a dead pixel and a glass slightly misaligned (lower-left). I will update this post once I have recover my Z3 and talk to you about how they did the job.

Keep us updated

Tags: Sony Phones

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