A form to a predefined address routing

Hello

I am trying to send a form by using a predefined set of email addresses. I have designed the form and has been able to test it by creating a process that uses the workspace to invoke and forward the form and now I'm at a point where I'm trying to use e-mail addresses preset instead of the service operation 'assign user' I used to test the form by using the workspace.

Here are a few questions that came across my mind when I went on acheving this:

  1. Can I use the e-mail service operation 'Send with Document' to send the form to the predefined address?
  2. How to configure the attachment so that the form (PDF) which was initially filled while the process is sent as an attachment to the predefined address?
  3. After the first user receives the attachment of e-mail with the PDF form, then the user is supposed to fill out additional information in the form and then when the user clicks on the button send/end form must be routed to another predefined address. Do I need to set an end point "e-mail" to achieve this?

Forms of routing through the workspace seems to be fairly trivial, but I couldn't find directions for the delivery of a form through a series of emails. I am new to LiveCycle, any help/adivse would be really appreciated.

Thank you
Verdier

Just to confirm that I understand - users can perform their tasks assigned by e-mail without having to connect to the right workspace?

Yes... .they have the possibility to carry out the task via the workspace or by e-mail. I highly recommend that you do not allow users to do both, as queues are impossible to keep in phase. That is to say that when a user completes the task in the workspace, then there is no way out of their mailbox the email. But if they finish it in email then filled point wil be reflected in the workspace.

While Email endpoint configuration to complete a task is supposed to set the operation name for "call" because it is the only option that I see in the drop-down list and if so, are we supposed to configure the mappings for parameter Input/Ouput or we can leave them blank?

Yes, you invoke the process to complete a task.

When I opened the PDF file that is sent to the user as well as to send it as an attachment, it now has the button 'submit', which was not displayed when the user tries to access the form for the same task using workspace. Is the button submit to what the user needs to use to perform the task by e-mail? When the user clicks on the button 'submit', it opens an email with the attached XDP and address filled for the administrator account in my case. I don't know how she won this email address, could you let me know how change it so that a different email address is used by clicking on the button to submit in the PDF attachment. ?

Yes, they shodul use affecting (in fact it is the same key that is used in the workspace it is just hidden so that the button in the workspace can be used.) The code-behind determines the mode you are using and respond accordingly. The address is coded in the server settings /AdminUI what you did at the beginning and are included in the areas of process management that you put on th eform (to preserve the State of the process). You do not want to change... .he should be address of this server is followed by endpoint of e-mail.

I don't think I quite understand how to set an end point of messaging for the task completed, eventually complete the task to the user and by sending to the next task. that is how by clicking on the button submit in PDF attachment and clicking on the full icon on the workspace are correlated.

The secret is in these process areas. As a test - if you make these visible fields, you will see the status information (process ID, ID assigned, names of itinerary, road etc.) that will be updated based on the task that is performed. Once the server receives the message, it will be 'complete' the task in your name (as you have clicked on the button send in the workspace.

Hope that helps

Paul

Tags: Adobe LiveCycle

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