A new to the community a year ago and always NEW. .

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• I bought CS 5 for my mac a few years ago and recently bought a new computer, a pc, how do I transfer the software?

  I bought CS 5 for my mac a few years ago and recently bought a new computer, a pc, how do I transfer the software?

  You can not... Mac programs will not install on Windows, and CS5 is too old for a swap of Adobe

• I own Adobe Acrobat 8 Standard (serial number < removed >). I bought new about 3 years ago and have my original CD, box and the serial number. I had to reformat my hard drive and reinstall windows 7 original. Everything is OK. Now I'm trying to

  I have ownd Adobe Acrobat 8 Standard (serial number < removed >). I bought new about 3 years ago and have my original CD, box and the serial number. I had to reformat my hard drive and reinstall windows 7 original. Everything is OK. Now I'm trying to reinstall my Acrobat 8 legally bought and paid for, but he says that it cannot connect to Adobe to confirm my serial number and gave me only 30 days use because it is not registered.

  Help, please

  Post edited by: Bil Colthurst

  Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990 to adjust the number of activations

  If the cat person sends you back to this open forum, you are out of luck... only Adobe can help, nobody here can access the activation server

• I bought Lightroom 3 several years ago and have regularly updated through 5.  My new MacBook Pro has no dvd player.  How to make LR on my computer under my current license?  I don't want to use the cloud for this subscription.

  I bought Lightroom 3 several years ago and have updated regularly thanks to version 5.  My new MacBook Pro has no dvd player.  How to make LR on my computer under my current license?  I don't want to use the cloud for this subscription.

  Hi dw,

  You can download Lightroom 5 from the link below:

  Download Photoshop Lightroom

• Hello! I bought Photoshop CS4 a few years ago and more later upgraded to CS6. My Mac broke down and I am trying to install CS'A on my new mac, but I can't find the download in my adobe account

  Hello! I bought Photoshop CS4 a few years ago and more later upgraded to CS6. My Mac broke down and I am trying to install CS'A on my new mac, but I can't find the download in my adobe account

  Here is the link to download Creative Suite 6 applications

• Hello, I bought Adobe for download a few years ago and settled in on a Mac Pro. I want to uninstall on the mac and install it on a new Mac Pro. No idea how I can do?

  Hello, I bought Adobe for download a few years ago and settled in on a Mac Pro. I want to uninstall on the mac and install it on a new Mac Pro. No idea how I can do?

  Just download, install and activate using your serial number.  You are allowed to have the software installed and enabled on both machines.  If you do want to keep the original installation of backup you can turn it off by opening one of the programs and by selecting help-> Deactivate.

  Here's a general link for where you can find the download links...

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  If you want a more direct link, you must name the software and version.

  If you need your serial number, you should be able to find it in your account Adobe online if you have registered the software when you install everything first.

• When I have videos on my calendar, they do not play in the screen of the monitor. I hear the audio but can't see the image. To test if my new files are somehow the problem, I went back and used video files that I have used successfully a year ago and th

  When I have videos on my calendar, they do not play in the screen of the monitor. I hear the audio but can't see the image. To test if my new files are somehow the problem, I went back and used video files that I have used successfully a year ago, and they no longer play in the monitor window. I hear the sound track, but don't see any video. Have I changed it some setting that controls video playback in the monitor window?

  Randy Ruttger

  Thanks for the follow-up.

  Missing in this equation are the Premiere Elements version you were using and the operating system on which it is running. But...

  The Act is accomplished. But... Up to now, and after that you went ahead and moved to version 12, we now learn what Premiere Elements version you were using. We don't yet know the operating system involved.

  You said first Elements 10. First 10 Elements is affected by a problem serious display known if the computer uses an NVIDIA GeForce video/graphics card card. In this issue, the only cure is to roll back the version of the driver about may 2013. The description of the problem and how to make the rear roller are described in one of the messages at the top of this forum. What video/graphics card your computer use?

  On another front, Adobe will release a new version of Premiere Elements any day now. Not one, but Adobe knows the function defined for the new version. This type of information is announced at the time of the release of the new version.

  So the solution to the problem you presented in this thread could have been...

  1 roll back the version of the NVIDIA GeForce driver for all may 2013 if possible (Windows 8 or 8.1 64 bit, maybe not possible)

  2. move to a different version of Premiere Elements (which you did)

  I offer the foregoing for consideration so that you can review your decisions. We are pleased to learn that the first items 12/12.1 works for you.

  Please do not hesitate to ask questions and seek clarification, but do not forget that the answers are in the details.

  Best wishes

  RTA

• I bought Photoshop CS6 a few years ago and now need to load on a new computer. How can I do this?

  Hello

  I bought Photoshop CS6 a few years ago and now have a new iMac. How can I load on the new iMac?

  Thank you

  Alicia

  Download the CS6 products

  Mylenium

• I have Photoshop Elements 9, downloaded 3 years ago and I don't have the serial number.

  I have Photoshop Elements 9, downloaded to a computer, Microsoft, 3 years ago and I don't have the serial number.  How can I reinstall it on my new computer, Microsoft?

  StephenX

  You can not. You need the serial number for a second installation on a new computer.

• Hello. I have a big problem. I have Photoshop, Indesign, Illustrator CS4 and Flash CS5 programs. I bought the programs a few years ago and used on my Mac with version 10.6.8. Now, I have a MacBook with the latest version 10.11. I wanted to copy the pro

  Hello. I have a big problem. I have Photoshop, Indesign, Illustrator CS4 and Flash CS5 programs. I bought the programs a few years ago and used on my Mac with version 10.6.8. Now, I have a MacBook with the latest version 10.11. I wanted to copy the programs on my MacBook to work also on this computer. I copied the folder with the programs 'Programs' and the folder of the "Library / Application Support / Adobe" on my USB key and pulled on the MacBook in the program folder and the folder of Adobe. Then I restarted the computer. When I wanted to start a program, I got with Photoshop, Illustrator, and Flash, the error 6 error message. For Indesign: "Adobe ID missing required files please reinstall missing file / Library / Application Support / Adobe / support /... / ROMAN." TXT ".» But on my old computer I could not find a record of support for the Type in the path to the Library / Application Support / Adobe. And I don't know what I have to do because of error 6. Can someone help me please? Thank you very much.

  Avoid copying files from one computer to the other. It won't work. You run out of hidden files scattered around the hard drive and interrupt the licensing mechanism.

  Uninstall, run the cleanup tool.

  Adobe - Adobe CS5 clean tool

  Reinstall from scratch and enter your serial number.

  Download download install and Installation Help | Download and Installation Help

  They will install under 30 days of testing. Enter your valid serial number to unlock the tests.

• I got Chrome a few years ago and I don't know how to explain it, but one day, he was gone. He changed Amazon search engine.

  I downloaded Google Chrome, but it ended up with a different search engine. I got Chrome a few years ago and I don't know how to explain it, but one day, he was gone. He changed Amazon search engine. I uninstalled Chrome and reinstalled, but I still had Amazon.

  Any ideas? I liked Chrome when I had for a short time and want it to be again.

  Well you have a better answer to the Google forums but go to settings > Search > default engine Exchange.

• Question please: Hi I have an old first CS3 pro that I bought years ago and have just installed it on my computer and it works fine "I was wondering how I can know if his liceanced for two computers.

  Question please: Hi I have an old first CS3 pro that I bought years ago and have just installed it on my computer and it works fine "I was wondering how I can know if his liceanced for two computers.

  License of Adobe has always been 2 activations, so if you have only installed and activated on 1 computer, you're good to go for a 2nd

• I bought the student some time ago and downloaded cc, but they are all trials, and they said there is no found membership [was: Hello,]

  I bought the student some time ago and downloaded cc, but they are all trials, and they didn't tell theres no subscription found. What should I do to fix this?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hello I get in touch with you because I have passed a Bill, and gave me the bottom three months ago and I want my money thanks

  Hello I get in touch with you because I have passed a Bill, and gave me the bottom three months ago and I want my money thanks

  Hello Monica,.

  Please contact support by calling/chat for claims.

  Contact the customer service

  Kind regards

  Sheena

• I download the version44.7 game Imvu and always freezes I tried everything but nothing works.

  New title of the thread: Well, I download the version44.7 game Imvu and always freezes I tried everything but nothing works, I have windows 7. Help, please.

  Game: IMVU
  version: 44.7
  HP-Pc-windows vista 7

  Hello

   

   

  1 have. what troubleshooting measures you tried so far?

  2. is the specific question of IMVU?

  3. are you referring to the virtual world of instant messaging?

  4. What is the name of the game?

  5 are you on a dual boot Windows vista and 7?

  6 - is the game opened with Internet Explorer browser?

  Response to help you further.

  You can see the article following if you are using the Internet Explorer browser.

  The problems of games online using Internet Explorer:

  http://support.Microsoft.com/kb/2528246