A virus had attached to an email that I never opened, and it deleted my email Thunderbird profile! Is it possible to get it back? It's urgent!
A Trojan virus attached to an e-mail that I never opened, but it was in my window, that I scrolled my emails as well as the other emails. I don't remember to open it, but if I did I would NEVER open an attachment, not even people I know, unless I'm expecting something! In any case, my virus scanner caught, but he did nothing on this subject. I ended up finding the folder named 'Profile' which contained the virus. I am sure of that. I removed it, because I could not disinfect or he quarantine a reason any. He has apparently removed my Thunderbird profile, so I can't access my email account when I click on the shortcut for the Office Thunderbird on my Windows screen. Please help. I don't know what to do, but I need to access my emails for invoices, etc..
Thank you
John
but it was in my window, that I scrolled my emails
What does that mean?
My caught virus scanner
Your "virus scanner" is not supposed to analyze your file for Thunderbird profiles in the first place.
I deleted it
Not a smart move. With the profile you deleted also all your accounts and mail.
I removed it, because I could not disinfect or quarantine it
There is no need of this. A malicious attachment will no damage to your computer as long as you don't try to open or run it.
I don't know what to do
You still have the file deleted in the trash? You can try to login to your account via webmail and check if there are still messages on the server.
For the future, create backups of your profile on a regular basis folder.
_ http://KB.mozillazine.org/Thunderbird: _FAQs_:_Backing_Up_and_Restoring
Tags: Thunderbird
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Re "made a full to the top of all my email and address book."
How did you do that? Have you used "Mozbackup" tool to copy the entire profile or have you the emails to export as .eml files using ImportExporttool addon or manually save as .eml files? Or manually you the profile folder, then the Mail folder, then mail the account name and then copied all the files? Please explain.Did you export address books or access the profile folder and copy the .mab files? Are - what you are talking about "Personal address book" and "Collected addresses" or others that you have created?
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How many profiles you have in the folder Profiles? You have more than one?
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- MozBackup tool: http://mozbackup.jasnapaka.com/
Copy the file *.pcv on the desktop on the new computer.
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http://KB.mozillazine.org/Moving_address_books_between_profilesMozBackup tool should move the default address books, but the other address books can must be exported in form of files LDIF or .csv files and then imported into the new profile on the new computer.
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