About compatibility of blackBerry Smartphones

Since he didn't there has no filter in the world app for device interface, if I am on the world of the app on my Storm, should I assume that all applications are indeed friendly storm?

I don't want to pay for an application only discover that it does not work.

Hello

The applications you see in the App World on your BlackBerry smartphone will be designed to be compatible with your BlackBerry.

Tags: BlackBerry Smartphones

Similar Questions

  • Backward compatibility of blackBerry Smartphones

    Hi all

    To cut a long story short, I destroyed my BlackBerry Pearl 8120 in March, and if I can get with my Nokia until I get a free upgrade in July, started having withdrawal symptoms, so I purchased a second hand BlackBerry Pearl 8100 E - Bay (well he said 8100, but I suspect it's a 8110 - how know?).  Before the death of the 8120 I had (fortunately) backt he up on my PC, so I want to know is: can I download a backup on a 8100/8110 8120?  Are there any known issues? All I need are my details, everything else is secondary.  I hope that someone can help (and that I can use a backup on a 8100 8120 /.) 8110.

    Thanks for your time guys and girls

    Scott

    Switch to a new BlackBerry smartphone and restore data from a backup file

    or

    Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool

    More information

    BlackBerry smartphones need not be the same model so that this procedure must be performed.

  • Compatibility of blackBerry Smartphones from Blackberry Desktop Software with Microsoft Windows 10

    Hello

    When will it be compatible with its new Windows operating system 10, what operating system should be available to all individuals with operating systems inherited from Microsoft on July 29, 2015 Desktop Software of Blackberry (version 7.1.0.41)?

    Thank you.

    Hi @DAJK

    BlackBerry Desktop Manager was placed in one end of the State of support which means that if you have problems using it with Windows 10, we will assist best effort only.

    To learn more, visit our software lifecycle page located here , and then click Desktop Manager. Thank you!

  • Question about AppWorld purchases blackBerry Smartphones

    Hello

    I am new to Blackberry and AppWorld and I have a small question.

    I bought today Tetris. If I never uninstall, or my phone needs to be reflashed, and I need to reinstall, I should still pay for it? Or is the system knows that this device (PIN/IMEI) already bought once and would not need to pay again? Similarly, if this is the case, it would be available to be redownloaded indefinitely, or only for a limited time?

    Thank you.

    Hi and welcome to the forums!

    AppWorld keeps a record of all applications you purchse. To reinstall your applications, please follow this section of the AppWorld user guide:

    For more information, registration keys, see this KB:

    In some cases, it was discovered that updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

    1. Homescreen > Options > Advanced Options > Applications > highlight the app > > remove
    2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > > remove
    3. Use your PC (via the mass storage Mode) or your BB (via Media > > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
    4. Use the link to user guide AppWorld above for re - install the app - then predict a new activation/registration key

    See you soon!

  • About connection network blackBerry Smartphones

    Hello everyone!

    At first, I must say that I am a newbie with the BlackBerry.

    I use T-Mobile as a career.

    The maximum speed I get from the repartir0 of the career is 7.2/1,4 Mbps... However, my question is this:

    If I am at home with my device BB and at home I have the WiFi router and my BB is connected, if I try to open certain pages or some do sort of request to the Internet, the BB will use the 3G connection or my WiFi?

    I tried to check the system where I can order the connections (1. WiFi - or tier 2. 3 tc g.)

    It is perhaps a silly question, but please help me!

    Best regards

    Dean

    Hiya!

    and the answer is...

    If you connect wirelessly, your device will use it instead of your 3 G/EDGE current connection. When not in the scope of the WiFi, it will be automatically 3 G/EDGE.

  • Question about email settings blackBerry Smartphones

    I opened a session on BIS and configure my gmail normally (I have not followed and the special measures and it seems he set up as IMAP, after entering just my gmail account name and the password).  Anyway, my question is: in the General Options page below we have RULE to keep messages for 30 days.  It actually deletes it from the server after 30 days or removes the device after 30 days?  I really need to keep a huge backlog of mail on the phone, but I always like to keep messages on the server.

    Any clarification/help would be appreciated.

    The e-mail ON the device timed removal options clear the message from the device and do not delete the server.

  • BlackBerry Smartphones video calls between BlackBerry or Voip calls must read more than a year a RIM does nothing about it...! Must be in bb10 correct your mistakes

    Well, I'm not a programmer, but those who are not the their: Please answer this... ?

    Why isn't their an app that can allow us to make calls voip blackberry for blackberry ok forget voip called something like Skype or facetime where to users of phones like blackberry 9900 or the 9860 can call the other times video I had the blackberry from book reading its pretty useless I never use it no cause of offence I can t Skype video calls my friends family need to have a playbook to call me ridculous if you look @ the samsung or the iphone, they all Skype for if other users don't have the same mobile phone they can even video call each other pc to phone or ipad to pc... etc.

    I posted this on your facebook wall and hope that nothing is done about it

    Blackberry question, why don't have an application like Viber or Skype where users who have blackberry as 9900 or the 9860 in which the two phones have front camera could Skype call or an application like viber in the blackberry users can call on voip... it is a reall fall in expected an app for blackberry for almost a year rang also edge to do something about IT... most users go for iphone so because of these two applications that maintains the connected in time video reall... enjoy some answer on this...

    looking forward to the bb 10 having these sucks simple features of daily use not having them so fustrating I think to spend 529 book just cause the 9900 t can support Skype and the playbook is not just the feel

    It is perhaps a question better directed to Skype and not HERE in the forums.  Skype has an application for BlackBerry, but it is only available to U.S. subscribers using Verizon.  (This information can be updated to date, it's updated information I have.)  Given that these forums are composed (not the right choice of words) of volunteers who love BlackBerry phones and not by RIM developers, your chances of getting the answer you are looking for may be thin.

    I hope that helps you.

  • Video of blackBerry Smartphones files type compatibility

    Anyone know what types of video files that supports blackberry 8330?

    I have an AVI file on the laptop and tried to copy it to the device and it does not support or is unable to play the video on the blackberry?

    Check the below link for the file support the formats in BlackBerry.

    Media types supported on the BlackBerry smartphone

  • BlackBerry smartphones my questions on the Storm 2 9520

    Hello everyone I do not have a Blackberry but I intend to update my phone soon and get a (I currently have a Nokia N95 8 GB). I looked through the list of Blackberry models, and the 9520 that I fell in love was the Storm 2 9520. I will probably get one, but I have several questions that I couldn't find clear answers on google. I'm picky about details on a phone, so I want to know everything before get you it. Here is the list of things that I had on my mind:

    -J' read that this phone records videos in 3gp format and not mp4. I'm a little worried about that, because I feel 3gp is less intense than mp4 by Windows (Win 7 user here). For example, 3gp, I filmed with an old phone years ago don't even open correctly in most players and no audio. So, is the format the phone records in playable correctly in Windows (Linux too)?

    -J' I always rename my pictures and my videos after taking. With the 9520, you can click a button or menu entry to rename an image / clip immediately after making it? Or they be saved with a name only automated, and you need to open your file browser and navigate to the file to be renamed?

    -A curiosity, I got on the touch screen if it is based only on the detection of heat or by pressing physics too. What I've seen, the heat detection is used when you lightly touch the screen and select the stuff / drag, while only pressing is used actually click. I'm curious because I could use my phone outside in the winter when I have leather gloves, and the screen can not detect my body energy then. Of course, it is difficult to use any phone with gloves, but I sometimes do to some extent

    -Use the charger micro-usb port, or another port? I know that some devices that use USB for charging and connection to the computer, which is a method that I prefer in general. No problem if it is not, just curious.

    -In the specs of the phone, it says maximum 8 GB micro-SD cards are supported. Someone can confirm that more cards are inconsistent and do not work (16 / 32 GB ones)?

    -J' read on a website that the only way to configure e-mail is to have a Blackberry Enterprise Server (do not exactly know what what). But you need to register with Blackberry using a classic IMAP / POP email account (like gmail or yahoo mail)? And besides, you need to register with any Blackberry service to use 3 G internet supplier or to use messenger (YIM MSN and AIM)? I'm guessing not, but always ask to be sure.

    -J' heard some phones have this limit / problem, so just to be safe: can put you MP3 transferred from your computer as ringtones? Or do you need to download them online from special services, as I heard some phones force you to?

    -J' read on several websites that there are complications with the installation of applications via the data cable. That's how I install most of my programs of others on phones. So if I have a jar or jad file on my desktop, is there no possible to install it via data cable unless I have an additional file with it? Same question for no java Blackberry applications.

    -All Web sites mention that the OS 5 web browser does not support flash on web pages (which I find quite sad). However, I can still play the files flash directly from my phone so I just open the swf file?

    -Can you play audio files in ogg / wav format? In addition, it can play video ogv, avi or mpeg?

    -Can I download themes for it that change the icons and colors of the menus? I guess the definition of custom screen (independent of the subject) shouldn't be a problem. Also, is there a free software that allows you to create your own themes and exporting it to the phone via data cable?

    -Are there also a front-facing camera for 3G video chat?

    -J' read on the differences between the 9520 and 9550 and that the 9550 has a frequency of additional network, sure it can work. Everyone says that you can not use a Blackberry in America if you buy it in Europe, in particular the 9520. Is this true? And the more vital than the 9520 9550 compatibility?

    -OS 6 will come to the 9520 too? Some sites say it won't, while than others whether in devices that it will support an update. Hope very much it will be

    -Finally, this could be a sensitive issue and I don't know how poorly seen on it is here. But it's easy to unlock / debrand the 9520? I would like to get the latest versions of firmware and do not have the limited phone.

    Someone mentioned the provider to branding is not done for commercial reasons, but in order to keep the compatible phone (and shouldn't even be illegal to debrand). So I think it should be ok.

    Yes, they are a lot of questions that may seem ridiculous. I got this phone for several years, so I want to know all about it. Thanks to all those who can help you meet them, and keep up the good work with phones

    Hi and welcome to the Forums!

    Wow! You do your job, I admire that! I'll answer what I can...

    MirceaKitsune wrote:

    -J' read that this phone records videos in 3gp format and not mp4. I'm a little worried about that, because I feel 3gp is less intense than mp4 by Windows (Win 7 user here). For example, 3gp, I filmed with an old phone years ago don't even open correctly in most players and no audio. So, is the format the phone records in playable correctly in Windows (Linux too)?

    3GP is the native video recording format. All you need is the codec on your PC to read. I downloaded a free transcoder and it not only transcode avi (and other formats) for me, but also to put the codec appropriate in what I can play natively without transcoding. QuickTime, I think a codec were also held. There are plenty of audio and the recorded video.

    MirceaKitsune wrote:

    -J' I always rename my pictures and my videos after taking. With the 9520, you can click a button or menu entry to rename an image / clip immediately after making it? Or they be saved with a name only automated, and you need to open your file browser and navigate to the file to be renamed?

    Hmmm... haven't really tried to do... worst case, of course you can rename them later.

    MirceaKitsune wrote:

    -A curiosity, I got on the touch screen if it is based only on the detection of heat or by pressing physics too. What I've seen, the heat detection is used when you lightly touch the screen and select the stuff / drag, while only pressing is used actually click. I'm curious because I could use my phone outside in the winter when I have leather gloves, and the screen can not detect my body energy then. Of course, it is difficult to use any phone with gloves, but I sometimes do to some extent

    In fact, storm BBs use two detection of heat as well as the physical press. It's called SurePress technology. Heat detection determines where on the screen you touch and then physical pressure activates the 'click' somehow. The entire screen is great physical button, whose activity is determined by your finger on the screen position when you press. As such, I doubt it'll work with gloves on at all. I know, on the ski slopes, I remove my glove to do something with my 9550.

    MirceaKitsune wrote:

    -Use the charger micro-usb port, or another port? I know that some devices that use USB for charging and connection to the computer, which is a method that I prefer in general. No problem if it is not, just curious.

    On the BB, a port for all functions. Micro USB for charging and attached USB data transfer. When connected to a PC with the drivers installed, the BB will be time load (from the USB port of the PC) as well as allow the transfer of data.

    MirceaKitsune wrote:

    -In the specs of the phone, it says maximum 8 GB micro-SD cards are supported. Someone can confirm that more cards are inconsistent and do not work (16 / 32 GB ones)?

    Technically, the BB model is unrelated to the size of the SD card, it supports. It is rather a function of the OS level that the BB is running according to the instructions this KB:

    • KB05461 Formats supported by the version of BlackBerry Device Software of card MicroSD

    MirceaKitsune wrote:

    -J' read on a website that the only way to configure e-mail is to have a Blackberry Enterprise Server (do not exactly know what what). But you need to register with Blackberry using a classic IMAP / POP email account (like gmail or yahoo mail)? And besides, you need to register with any Blackberry service to use 3 G internet supplier or to use messenger (YIM MSN and AIM)? I'm guessing not, but always ask to be sure.

    What this site is fake. If you happen to be in a business with BES (or purchase hosted BES) environment, you can indeed have the enhanced features that allow only to BES. But, through BIS (Blackberry Internet Service), you can interface more all connected to the internet e-mail services. See this:

    You mus, t, however, Subscribe to the level of the appropriate of your carrier data plan to activate the true PUSH email function bis.

    MirceaKitsune wrote:

    -J' heard some phones have this limit / problem, so just to be safe: can put you MP3 transferred from your computer as ringtones? Or do you need to download them online from special services, as I heard some phones force you to?

    I've never tried it myself, but I'm sure you can define file types to be ringtones to several media.

    MirceaKitsune wrote:

    -J' read on several websites that there are complications with the installation of applications via the data cable. That's how I install most of my programs of others on phones. So if I have a jar or jad file on my desktop, is there no possible to install it via data cable unless I have an additional file with it? Same question for no java Blackberry applications.

    Applications can be installed via the data cable as long as they meet the necessary criteria to make according to this KB:

    • KB15172 How to install applications using the application loader tool in BlackBerry Desktop Manager

    If you have the .jad file, which can simply be copied on the BB and then executed on the BB to install the application.

    MirceaKitsune wrote:

    -All Web sites mention that the OS 5 web browser does not support flash on web pages (which I find quite sad). However, I can still play the files flash directly from my phone so I just open the swf file?

    Support no BB FLASH at the moment.

    • KB13156 Support for Macromedia Flash for BlackBerry smartphones

    MirceaKitsune wrote:

    -Can you play audio files in ogg / wav format? In addition, it can play video ogv, avi or mpeg?

    You can find all media information of compatibility via this KB:

    • KB05482 Media types supported on the BlackBerry smartphone

    MirceaKitsune wrote:

    -Can I download themes for it that change the icons and colors of the menus? I guess the definition of custom screen (independent of the subject) shouldn't be a problem. Also, is there a free software that allows you to create your own themes and exporting it to the phone via data cable?

    Yes, you can download themes (I have to admit no experience with this...) I found no need to use themes that I need my BB to feature what I need... themes he dressed simply in my humble OPINION). I have no idea on how to create themes.

    MirceaKitsune wrote:

    -Are there also a front-facing camera for 3G video chat?

    N °

    MirceaKitsune wrote:

    -J' read on the differences between the 9520 and 9550 and that the 9550 has a frequency of additional network, sure it can work. Everyone says that you can not use a Blackberry in America if you buy it in Europe, in particular the 9520. Is this true? And the more vital than the 9520 9550 compatibility?

    This issue is not that I consider as responsible. Everyone has their particular circumstances they need to meet. The features of the search machine and the frequency ranges of carriers that you want to run. Then choose the device that fits your specific needs.

    MirceaKitsune wrote:

    -OS 6 will come to the 9520 too? Some sites say it won't, while than others whether in devices that it will support an update. Hope very much it will be

    Without no doubt... but this isn't an authoritative answer. And you will not be able to receive replies by authorities here. Basically, upgraded the specs for OS 6.0 here:

    With the series Storm conspicuous by their absence, I consider any current to be candidates for the OS6.0 storms. But it is indeed in my humble OPINION.

    MirceaKitsune wrote:

    -Finally, this could be a sensitive issue and I don't know how poorly seen on it is here. But it's easy to unlock / debrand the 9520? I would like to get the latest versions of firmware and do not have the limited phone.

    Someone mentioned the provider to branding is not done for commercial reasons, but in order to keep the compatible phone (and shouldn't even be illegal to debrand). So I think it should be ok.

    Hmmm... release information can be found here:

    But I'm not sure of your premises. You seem to be saying that you are locked in your level of update of carriers, as long as your BB is blocked. This is false. Unlocking is simply the function to allow your BB run on a network of different carriers... at the level of the BONE is irrelevant to that. You are free to use the carriers released OS for your specific model BB... There is just a tiny thing that you need to follow. But unlocking is not necessary to do so. There's nothing illegal or anything about unlocking. But it is useless unless and until you want to reverse your BB to another carrier.

    MirceaKitsune wrote:

    Yes, they are a lot of questions that may seem ridiculous. I got this phone for several years, so I want to know all about it. Thanks to all those who can help you meet them, and keep up the good work with phones

    Anything stupid on your questions at all... took a while to write the answers and I regret that I have not all of them for you.

    Good luck and let us know!

  • I can not sincronize my Blackberry Desktop Manager with Windows Live. I get the message "unknown error reported" How turn off the connected BlackBerry smartphone advanced power management features

    I'm on resolution 5, I used four different resolutions and none of them work, and I do not understand how to apply the meanless 5. Resolution 5

    Turn off the connected BlackBerry smartphone advanced power management features. For more information about how to disable the USB selective suspend feature in Windows, visitMicrosoft Help and Support site and search for "disable usb selective suspend."

    See if http://support.microsoft.com/kb/902274 help
    --
    ..
    --
    "andresgn" wrote in message news: 9754 c 356-97ed-4b9f-8dc5-c3318a6dc60b...
    > I'm on resolution 5, I used four different and no resolutions are
    > work them, and I do not understand how to apply the meanless 5.
    > Resolution 5
    > Turn off the connected BlackBerry advanced power management features
    > smartphone. For more information about how to disable the selective USB
    > suspend functionality in Windows, see the Microsoft Help and Support site
    > and look for "disable usb selective suspend."
    >
     
     

  • BlackBerry Smartphones Blackberry not syncing with Gmail

    My Blackberry Bold 9900 stopped sync with Gmail. I only synchronize e-mail, contacts, or calendar. I mainly use Gmail site on my PC to read and delete emails. I have more than 70 unread e-mails on my Blackberry that were already deleted from the Gmail Web site. The option 'balance' has no effect. I can receive new Gmail on Blackberry messages, but if I have to 'Mark as read' or 'Clear' an email actions does not sync with the Gmail Web site. The same is true if I 'Mark as read' or 'Delete' an email on Gmail Web site. The actions are not synchronized with the Blackberry. I have 2 Android devices and a Windows Phone that syncs with Gmail without a problem. I just have the problem on my Blackberry.

    My device information:

    BlackBerry Bold 9900

    7.1 bundle 2435 (v7.1.0.862, platform 5.1.0.662)

    Reconciliation of BlackBerry e-mail settings:

    Delete on: mailbox & Pocket

    Wireless reconcile: checked

    On conflicts: mailbox WINS

    Gmail settings:

    Inbox, and garbage are included in IMAP feeds

    Also, I tried to delete Gmail from Blackberry account. When I did he told me he would remove all Gmail messages from the phone but it moved all the Gmail unread messages in my main mailbox. (I keep Gmail and Exchange separate emails on my Blackberry). It is also impossible to select multiple messages at the same time to remove if they are not in a consecutive order.

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • BlackBerry smartphone messaging issue curve 9320

    Hi all!

    the e-mail on my 9320 function does not work correctly. I have correctly configured my gmail on mydevice account and I get emails and receive notifications when they arrive, HOWEVER...

    When I opened the email all I see is heading for the topic and who it is from, there is no message body. Looking back through my old emails, the only ones I have read completely are those that I received BlackBerry when I first set up my email confirming the installation. If I select answer or forward, it opens the E-mail project but then the email app is closed completely and I'm suddenly brought to my home screen.

    What I've tried so far:

    -Turning device and turn it on again

    -removal and setting up my email account once again

    -wear the device to where I bought it. they offered to download blackberrydesktop on my PC Manager and backup then restore my phone. I did it without a change in behavior from my blackberry

    Any help or advice is much appreciated

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you need to consider a full reload OS... to prepare, please visit link for Backup in my auto signature on this post.

    Good luck!

  • Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

    Hello

    Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

    I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

    (Credit JSanders)

    There are two methods for recovering for you to try:

    One:

    • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
    • You have three Retry option, update or cancel, and then click Update.
    • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
    • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

    Second:

    • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
    • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
    • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
    • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
    • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  • BROWSER blackBerry smartphones don't DO NOT WORK

    This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

    OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

    Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

    Good luck!

  • BlackBerry Smartphones can not connect with BlackBerry servewr

    Today, for the first time, my Curve 9300 unable to connect with the e-mail server. I do not receive my mails and can not delete and enter setup new email accounts.

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

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