Accept the invitation of the company to use Illustrator, but then he says that there is no assigned license
Hello
Since it is so difficult to get in touch with the Adobe help by phone, I'll try to ask the community!
(English is not my mother tongue, sorry if I'm not using the right words sometimes)
I'm a graphic designer and an intern started working with me recently. There CS6 versions but his Illustrator crashed and we must make the CC version.
He first used the trial version a month and that it has expired, our leader bought an Illustrator license on account of the company and linked to the identification. the student he received inviting email, click on it to accept... but when he wanted to launch Illustrator from the creative cloud application, he didn't tell trial version ended, and he had no license at all, no invitation, nothing! When he opened the invitation again message and cliked, he said that the invitation was already accepted.
We tried several times, even with a second Adobe created student ID, but it's the same thing. Our Chief revoked the license and bound again, completely removed student illustrator before accepting it and then downloaded... On his account page, it says that there is one but active, creative cloud subscription, nothing! Just "the month of the trial is over.
I must also point out, we did exactly the same way for me (but with a subscription complete creative cloud), using the first trial versions and everything, and we had no problem at all.
Adobe does not meet our calls, we don't know what to do more. Someone already had this problem?
Thank you in advance!
Thanks for your reply, I forgot to mention that he already did this and was always getting a message saying that there is no active subscriptions.
He actually says that he managed to chat with someone from the Adobe support and find the solution, yay! He had to find files in the software directory and manually clear a few lines (sorry I can no longer accurate). What a relief :-)
Tags: Adobe
Similar Questions
-
Original title: Picture It Photo 2002
Recently, I upgraded my RAM to 1 G. Since 2002 the picture it will work, but immediately stop saying that it will inform me if there is a solution to the problem. Everything I read on this site, I think that the fix may be a patch. Question: anyone know how to get me to the patch?
Would appreciate it a lot! Thank you
This could it be? If not, Google more.
http://forums.CNET.com/7723-6136_102-301075/Microsoft-Picture-It-2002-crash-patch-for-XP-only/ -
I have a Dell Inspiron 531, I can't Panda titanium to download when I put in the disk drive. Why the habit of this work? I don't have an error message, but my computer says that there is a threat in my computer.
http://www.pandasecurity.com/homeusers/support/
Link above is Panda Support for installation issues, etc...
http://support.pandasecurity.com/Forum/
Forums of users Panda at the link above.
They will help the Panda support above links.
See you soon.
Mick Murphy - Microsoft partner
-
so I paid for a subscription to the photo shop, but then he says that he will not support my computer? now what?
Check https://helpx.adobe.com/photoshop/system-requirements.html
-
ABDELKADER
Ouch! Please do not yell at us. We can hear you if you type normally,in different cases.And please ask your questions in the body of the message, not in thetitle.The key on the label on the computer is the product key for Windows.Just a guess, but maybe your computer came with a trial versionMicrosoft Office and you try to enter the Windows product keyin the office.It won't work. You need a key to office for the office, not a Windows key.And since you have only a trial version of Office, you must buy itto get a product key. Note that the word is part of Microsoft Office, andis * not * come with any version of Windows.Ken Blake (MS-MVP)
-
Need help on how I can update my creative cloud so that I can't access only tests. Some of them have already expired.
Are you trying to connect with the Adobe ID of the forum, if yes, then I don't see any CC being registered to this.
Please try to activate with your registered ID.
Concerning
Stéphane
-
When you try to sign live account to the security settings for the direct family indicated by the terms of use have not been addressed or accepted. I accept the terms of use?
Hello
I am happy to assist you on your request regarding accepting the terms of use for the safety of the family. You can make these changes by following the steps below:
1. open your browser and go to family safety.
2 sign in using the Windows Live ID Admin and the password
3. the terms of use must be displayed and you can accept the
4. Once you have accepted the terms of use, then try to connect to the FSS client
Let us know the results later.
Thank you.
-
Unable to accept the terms of use, which is needed to manage the security of the family
Hello
I have a new laptop with Windows 8, which I created two users - one for me and one for a child (Standard user - and Coachman on behalf of child) (Administrator). I created a real account for the child and filled out all the necessary information - my live account has been used for a few years, but I update personal information.
When I try to manage parental controls from the Control Panel, I get an error message indicating that I should go to account.live.com to agree to terms of use. I can't find any place to accept the terms of use, or my account og the child account. I looked for a solution and found that many have had similar problems. One of the solutions that seeems to help was to connect to fss.live.com, but this page just redirects to a generic MS information page of security for the family.
Any suggestions?
Thanks for the quick response!I managed to find a solution, not an elegant solution, but it will keep your real account (parent1) to monitor your kids.
1. create a new live account (parent2)2. create a new account admin on the PC using the new live account (parent2)3. connect to the computer with the admin account and create an account for child(using either an og existing live new account - don't forget to check the child...)4. you should now be able to manage via the parental control panel5. Add a new parent in parental control (your old existing live account - parent1)Some steps are probably not necessary, but I managed to get the "accept the terms of use" hampers by following these steps. -
After you install the Windows Live Essentials on Windows 7 Professional 64-bit operating system, I tried to access the Parental control feature. I was unable to access this feature and said to connect with my Windows Live ID to accept the terms of use. Once connected, there is no option to accept the terms of use, on the terms of use page.
Found!
-
I can't click Next after that I accept the terms of use on programs during installation
I can't click Next after that I accept the terms of use on programs like photoshop or solid works? Help, please
Hi Elano,
Thanks for joining us out on Microsoft Community Forums.
According to the description provided, its looks like you is faced with a problem during the installation of programs.
It would be great if you can answer these questions to help you further.
1. is the issue limited only during the installation of any program in particular?
2 have you made changes on the computer before this problem?
I suggest you to check if the program is compatible with Windows 7.
Windows 7 Compatibility Center: http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
If it is not compatible with Windows 7, then try to run the program in compatibility mode.
Make older programs in this version of Windows: http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows
I suggest to perform a clean boot, and then try to install programs.
Clean boot will check if any third-party application is causing the problem, as the clean boot helps eliminate software conflicts.
How to solve problems using the clean boot in Windows 7:
http://support.Microsoft.com/kb/929135
Note: Once the diagnosis has been made, make sure that you try to step 3 of the article to reset the computer as usual
We would be more than happy to help you if the steps above did not solve the problem.
-
Hello!
The Creative cloud program does not. When you open the file in Photoshop says that there are not many fonts, use Typekit. Typekit itself turned off. All programs downloaded and saved, but Photoshop doesn't see Typekit. What should do?
Also says that I have no access to this service. For access, please contact your COMPUTER administrator or connect using the ID
Hello
Greetings!
Is Typekit on?
Visit this link: Add to your desktop of Typekit fonts
Concerning
Jitendra
-
I use a mac and would like to buy the package of Lightroom. I had the trial and it was fine. I was enrolled in the Belize and I get an error message saying that the country is not supported. In the United Kingdom, I changed my region and I still get the same error message?
Hello
Try to subscribe through pricing and membership creative cloud plans | Adobe Creative Cloud
Hope that helps!
Kind regards
Sheena
-
Hi, I have a notice popping up whenever I sign in PS, saying that there is something with my payment info... I check with my card and the Bank and everything is ok on my end - I won't change my credit info card wants to use it at all times, was spotted or something and how can I get this fixed will, my next payment as planned intake and ignores the message? I wish I had this problem so I don't have an interruption in my service?
Payment of 10 October 2015 has been denied 3 times as a result activation server has been informing you. Payment has been successful on October 30, 2015, the CC is active, you can ignore these guests, they must die now.
Concerning
Stéphane
-
I've been using Illustrator but I opened the files would go to the bottom of the page as so dirty. I check my drivers and then uninstalled the program who intend to reinstall, but now it is said that the files are already installed.
No one can tell you anything without the proper system or other technical details info. If you have installation problems, start by running the cleanup tool:
The Adobe Creative Cloud Cleaner tool allows to solve installation problems
Mylenium
-
I try to install the Kodak ESP C310 printer, but it is said that a firewall is not blocking the installation. Can you help me? I use windows XP. I tried port 5353 and this is what allows to Hello.
You can check this article, but it's about Firefox itself do not have access.
Could you give the exact wording and punctuation of the message and try Googling yourself - when google you do not without importance and punctuation, words of group who are always together as original in quotation marks or hyphens message that google will look for these words together in that order.
Maybe you are looking for
-
Do not see diagram opening of vi
Hello It's trivial, but frustrating. When I opened a vi I see the front panel and then have to press ctrl-E to see the block diagram. Can someone tell me if there is a way of opening the vi and seeing the front panel and block diagram immediately? Th
-
Updates last night - now Office 2007 missing?
OK when I disconnected last night - he said I had 13 updates - so it installed updates and now I can not in Word, Excel PPointI get an error saying "action is valid only for installed products. was working fine before the update and now nothing Help
-
How can I sort the files in descending order & vice versa
original title: files & folders How can I sort the files in descending order & vice versa
-
ISP or internet access redundancy failover
Hi Experts, There are four figures (A, B, C, D) shown in the attached diagram. My goal-side wan failover, means, If an ISP or router fails, the other should always be accessible. Cisco 2960 Switch L2 = Cisco 3560 Switch L3 = I speak here of only two
-
Laptop computer formatting with windows Genuine USB flash drive!
Hello I recently bought a 2nd hand with preinstalled applications and operating system portable. Windows was not authentic and now I find myself with endless work on the laptop problems. Anyone can guide me please how: -format my laptop -re - insta