access denied. Reference #18.e03c4317.1401151953.127a2c7c. I can bring up the Web page in Internet Explorer

It is a website for a local store. I went to the site 5/25 without problem, and the 5/26, I got the above error message. I can access this site via Internet Explorer.
Error message:

Reference #18.e03c4317.1401151953.127a2c7c

Clear the cache and cookies only from Web sites that are causing problems.

"Clear the Cache":

  • Firefox/tools > Options > advanced > network > content caching Web: 'clear now '.

'Delete Cookies' sites causing problems:

  • Firefox/tools > Options > privacy > "Use the custom settings for history" > Cookies: "show the Cookies".

Your list of details of the system shows that you have a user.js file in the profile folder to initialize prefs each time you start Firefox.

The user.js file is present than if you or another software has created this file and normally it wouldn't be here.
You can check its contents with a text editor (right click: open with) If you do not create this file yourself.

The user.js file is read whenever Firefox is started and initializes the preferences to the specified value in this file, so the preferences set via user.js can be changed temporarily for the current session.

Make a check of malware with several malware scanning of programs on the Windows computer.
Please scan with all programs, because each program detects a different malicious program.
All of these programs have free versions.

Make sure that you update each program to get the latest version of their databases before scanning.

Alternatively, you can write a check for an infection rootkit TDSSKiller.

See also:

Tags: Firefox

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