Access denied to the DVD player

I put in a new DVD player, on the one hand it was not recognized, but I deleted the upper and lower filters in the registry and that worked. He seemed to be ok but had a read of a disc error and then it was not yet known - now he's here but access is denied. When I go into windows Explorer it does not show sound, but it does if I click on computer - when I right click on it and go to security, unless I put a disk in it says that the device is not ready. When I click ok on the Security tab it says info from security requested is either unavailable or cannot be displayed. When I go to the Advanced tab, I can try to put in info but it will not save all that access is denied... I logged on my account directors and the drive is there and accept DVD / CD although there seemed no mistakes to actually do something to play.
I tried the system restore, but that came with a missing sfi.dat error in order to not make changes either... I tried to uninstall the device, it's ok and reinstall it when I reboot but nothing has changed and access is denied.
Is - it there anyway to remove the current news for her to the computer and start again? Did nero or other software likely to be the cause?
Ideas please!
Windows 7 home
Thank you
Rebecca

I had to open disk management, right-click on the CD/DVD drive and open properties, click the Hardware tab, click the properties button, click the driver tab and uninstall the driver.

Then click on the Action of disk management menu, click on analyze the disks, it adds the drive and the error disappeared!

Tags: Windows

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