Access denied update printer driver

I just bought a HP6520 that can connect to my network. I can install the full software from HP, but when I try to install the printer on my PC it tells me that I have to update the driver.

I can download the latest drivers via Device Manager, but when I try to install I get Windows has encountered a problem... Access denied.

Would appreciate much help

Hi CaroleWest,

Thanks for getting back to me!

I would first of all make sure the account that you are logged as an administrator account. This link will help you to do.

Then, run this Microsoft, attach it to the tool which will help you to uninstall or install the printer.

If it is possible for you to try to install the printer on another computer, do so. This will confirm if the problem is with your operating system or printer. If the printer has a problem, the installation will not work on another computer either.

Alternatively, you can try to re-setup of the printer using the printer HP install wizard for Windows.

If it still does not no matter what magic, try to disable your firewall (for example, McAfee or Norton) during the installation where it is what blocks the installation.

I hope that does the trick!

Keep me posted and I'll get back to you as soon as I can

Tags: HP Printers

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