access hotmail account suddenly stopped
I'm running Windows 7 Ultimate with the latest version of Firefox 37. I updated my homepage www.hotmail.com in the Firefox Options, and it has worked well for many years. Suddenly this week just cannot access Hotmail at all. The page hangs right in the address bar, there is no error message, but nothing happens. I can get in any other site, but can find no way to access my Hotmail account. Can someone advise please, any advice appreciated.
I spoke to Microsoft but they say just that they do not support Firefox and suggested that I use the latest version of Internet Explorer. I used Firefox years and would like to stay with her.
medcomputers said
I'm running Windows 7 Ultimate with the latest version of Firefox 37. I updated my homepage www.hotmail.com in the Firefox Options, and it has worked well for many years. Suddenly this week just cannot access Hotmail at all. The page hangs right in the address bar, there is no error message, but nothing happens. I can get in any other site, but can find no way to access my Hotmail account. Can someone advise please, any advice appreciated.
I spoke to Microsoft but they say just that they do not support Firefox and suggested that I use the latest version of Internet Explorer. I used Firefox years and would like to stay with her.
Hi cor - el
Thank you very much for your support. Everything is OK now. I followed your instructions carefully. After clearing the Cache & Cookies I started Firefox in Mode safe and managed it to access my Hotmail account. To solve the problem permanently, I clicked refresh Firefox in Mode safe and all is now well.
Tags: Firefox
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The application databases
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