Access PC after startup, password no longer works. "The user name or password is incorrect" message appears.

My friend has an e-machine (8 months) with Vista Home Basic. She started this morning and typed his password and go: 'the user name or password is incorrect'.  She could not clear the checkpoint.  A few times there was a pause as if he was going to go on the desktop, to finish with 'the user name or password is incorrect'. Regardless of how many times she hit, the results were the same. Everything was fine the night before.  What are his options?
My brother thinks that his computer may have a virus.
Thanks for the review.

Hello Triavatar,

You can try this link: http://www.wikihow.com/Reset-a-Windows-Vista-Password that will help you with your problem of password easily. Here is one link: http://www.youtube.com/results?search_query=trinity+rescue+kit&search_type=&aq=f for the video on how to use and for questions or you may need extra help. I used it a dozen times and it really works! Hope this helps you. Let us know anyway. Make it a great day!

"And in the end the love you take, is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)

Tags: Windows

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