accidentally changed child account administrator - lost documents and previously available iTunes songs

my child wanted to customize his office and attempted to "Create another user account" but accidentally changed the administrator account on the computer.  We have WindowsXP. now the old documents are not available for us, but I 'see' them when I do a search - we are not allowed to open.  I tried to cancel this mess, but were unsuccessful.

Hi 123ultramom,

1. is the administrator turned into limited user account?

2. how many accounts do you have on the computer?

3. What is the error message when you try to access files and folders?

You will be able to log in the default computer administrator account in Windows XP by starting your computer in safe mode and later change the type of account administrator computer.

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Create and customize user accounts

http://www.Microsoft.com/windowsxp/using/Setup/WinXP/accounts.mspx

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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