Lost documents and Favorites after running CCleaner and AVG scan

I had a virus, tr/crypt.XPack.Gen., which caused the black screen and the digitization of the messages that I had never seen before. Safe mode, I did a restore of the system for 3 days before. I then ran CCleaner and moy. ALL My Documents and favorites are now gone! How can I get back them? Help, please.

Some time ago I got virus then my favorites and other documents have disappeared.
Try this:
1 configure the compputer to display the hidden files and folders.
http://Windows.Microsoft.com/en-us/Windows-Vista/Show-hidden-files

2. go into your Favorites folder. C:\Users\\Favorites

3. right click on it-> properties on its 'attributes' uncheck 'Hidden', click on the button 'Apply', now check your Favorites.

4. If the box before 'Hidden' is already disabled, put a control over it and click on the "Apply" button, on the guest "Confirm change" click the box before "apply changes to this folder, subfolders and files. Click OK to confirm. Now, turn off the "Hidden" attribute and apply to all folders, subfolders and files. I did this because some files are hidden and some are not, so I can't change the attributes of each hidden file one at a time, I hid all then show all. Now check your favorites if they show. If they appear, do the same for your missing documents.

Tags: Windows

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