Acrobat 9 Pro and PDF Printer 9 problems

Since the execution of that update the OS X 10.5.7 Adobe PDF 9.0 printer no longer works when I print a PDF from Illustrator or any other software.

I posted a question about it on the Apple forum, but so far have had people say that their PDF 9.0 printer always work properly after the update and suggesting, it must be a problem of Adobe.

I reinstalled Acrobat Pro from scratch and updated to 9.1.1 but the problem persists and now Acrobat Pro immediately blocked whenever I try to run the software.

Any help much appreciated!

It is the newspaper for a print job on the printer Adobe PDF 9.0:

I [19/May / 2009:20:50:04 + 1200] [Job 14] adding start banner page 'none '.
I [19/May / 2009:20:50:04 + 1200] end banner [Job 14] adding page 'none '.
I [19/May / 2009:20:50:04 + 1200] [Job 14] type application/postscript file in queue 'powerbookg4.
I [19/May / 2009:20:50:04 + 1200] [Job 14] queued on the 'AdobePDF9' by 'powerbookg4.
I [19/May / 2009:20:50:04 + 1200] [Job 14] Started filter/usr/libexec/cups/filter/pstops (PID 5608)
I [19/May / 2009:20:50:04 + 1200] [Job 14] Started backend/usr/libexec/cups/backend/pdf900 (PID 5609)
I [19/May / 2009:20:50:13 + 1200] [Job 14] completed successfully.

This is the crash report generated when you try to start Acrobat Pro:

Process: AdobeAcrobat [6522]
Path: / Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
ID: com.adobe.Acrobat.Pro
Version: 9.1.1 (9.1.1)
Code type: X 86 (native)
Parent process: launchd [79]

Interval since last report: 1103 sec
Crashes since last report: 1
Per-App interval since last report: 4 sec
Per-App crashes since last report: 1

Time: 2009-05-20 10:05:57.795 + 1200
OS version: Mac OS X 10.5.7 (9J61)
Report Version: 6
Anonymous UUID: 04735422-1AA1-4CDE-BD8E-B54EF2CA34D4

Exception type: EXC_BAD_ACCESS (SIGBUS)
Exception codes: KERN_PROTECTION_FAILURE at 0 x 0000000000000018
Crashed thread: 0

Thread 0 crashed:
0 AdobeACE 0x7fbb2874 ACEPooled::IncrementReferenceCount() + 6
1 AdobeACE 0x7fbb32a4 ACEString::Clone() + 18
2 AdobeACE 0x7fbfb9ca BuildCacheIncrScanner (void *, _t_ACE_FileSpec const &, icDateTimeNumber const &, bool, bool) + 296
3 AdobeACE 0x7fbf87c6 ScanOneProfileDirectory(void (*) (void *, _t_ACE_FileSpec const &, icDateTimeNumber const &, bool, bool), void *, ACEDirList, _t_ACE_FileSpec &, bool, bool, bool) + 476
4 AdobeACE 0x7fbf9f58 ScanProfiles (ACEGlobals *, void (*) (void *, _t_ACE_FileSpec const &, icDateTimeNumber const &, bool, bool), void *) + 838
5 AdobeACE 0x7fbfc1b4 ACEDatabase::AppendDiskProfiles (unsigned int (*) (unsigned int, unsigned int, void *), void *) + 880
6 AdobeACE 0x7fbfc3f9 ACEDatabase::BuildProfileCache (unsigned int (*) (unsigned int, unsigned int, void *), void *) + 121
7 AdobeACE 0x7fbfc6fb ACEDatabase::Make (ACEGlobals *, unsigned int (*) (unsigned int, unsigned int, void *), void *) + 95
8 AdobeACE 0x7fc063ee ACEGlobals::ProfileDatabase() + 50
AdobeACE 9 0x7fbf7e57 ACE_ProfileFromDescription + 55
10 AdobeACE 0x7fc30dd7 _ACE_ProfileFromDescriptionProc2_ProfileFromDescription + 41
11 com.adobe.Acrobat.framework 0x809ceed4 0x7fe4b000 + 12074708
12 com.adobe.Acrobat.framework 0x801366ce CopiesPagesPDE_Open + 517778
13 com.adobe.Acrobat.framework 0x7fe9364b RunAcrobat + 287249
14 com.adobe.Acrobat.framework 0x7fe8fbbb RunAcrobat + 272257
15 com.adobe.Acrobat.framework 0x7fe52c80 RunAcrobat + 22598
16 com.adobe.Acrobat.framework 0x7fe504b4 RunAcrobat + 12410
17 com.adobe.Acrobat.framework 0x7fe4f4e4 RunAcrobat + 8362
18 com.adobe.Acrobat.framework 0x8008b071 AcroBundleThreadQuitProc + 9767
19 com.apple.Foundation 0x9369353c _nsnote_callback + 364
20 com.apple.CoreFoundation 0x95f2f64a __CFXNotificationPost + 362
21 com.apple.CoreFoundation 0x95f2f923 _CFXNotificationPostNotification + 179
22 com.apple.Foundation 0 x 93690690-[NSNotificationCenter postNotificationName:object:userInfo:] + 128
23 com.apple.Foundation 0x93699ee8-[NSNotificationCenter postNotificationName:object:] + 56
com.apple.AppKit 0x93fe142a 24-[NSApplication _postDidFinishNotification] + 125
25 com.apple.AppKit 0x93fe1339-[NSApplication _sendFinishLaunchingNotification] + 77
26 com.apple.AppKit 0x93f5ae53-[NSApplication (NSAppleEventHandling) _handleAEOpen:] + 284
27 com.apple.AppKit 0x93f5a64c-[NSApplication (NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 98
28 com.apple.Foundation 0x936b8aaf-[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655
29 com.apple.Foundation 0x936b87bf _NSAppleEventManagerGenericHandler + 223
30 com.apple.AE 0 x 95055648 aeDispatchAppleEvent (AEDesc const *, AEDesc *, unsigned long, unsigned char *) + 144
31 com.apple.AE 0x9505557e dispatchEventAndSendReply (AEDesc const *, AEDesc *) + 44
32 com.apple.AE 0 x 95055425 aeProcessAppleEvent + 177
33 com.apple.HIToolbox 0x9076b961 AEProcessAppleEvent + 38
34 com.apple.AppKit 0x93f57f21 _DPSNextEvent + 1189
35 com.apple.AppKit 0x93f575c0-[NSApplication nextEventMatchingMask:untilDate:inMode: dequeue:] + 128
36 com.apple.AppKit 0x93f505fb-[NSApplication run] + 795
37 com.adobe.Acrobat.framework 0x7fe4e04c RunAcrobat + 3090
38 com.adobe.Acrobat.framework 0x7fe4d578 RunAcrobat + 318
39 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
40 com.adobe.Acrobat.Pro 0x0000264a start + 258
41 com.adobe.Acrobat.Pro 0 x 00002571 start + 41

Thread 1:
0 libSystem.B.dylib 0x9020946e __semwait_signal + 10
pthread_cond_wait 1 libSystem.B.dylib 0x90233dcd $UNIX2003 + 73
2... ple. CoreServices.CarbonCore 0x94d69e83 TSWaitOnCondition + 126
3... ple. CoreServices.CarbonCore 0x94d48d6a TSWaitOnConditionTimedRelative + 202
4... ple. CoreServices.CarbonCore 0x94d69b00 MPWaitOnQueue + 208
5 AdobeACE 0x7fbb1179 ACEMPThread::Task() + 133
6 AdobeACE 0x7fbb10ed TaskGlue + 17
7... ple. CoreServices.CarbonCore 0x94d68057 PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0 x 90233155 _pthread_start + 321
libSystem.B.dylib 9 0 x 90233012 thread_start + 34

Thread 2:
0 libSystem.B.dylib 0x902022ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x902342c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 90279539 pthread_cond_wait + 48 0 x
3 AdobeAGM 0x7e4f14c4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4f141d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8e2c30 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8e3ebb boost::function0 < sub, std::allocator < boost::function_base > >: Operator() (const + 75)
7 AdobeAGM 0x7e4f12e1 thread_proxy + 45
8 libSystem.B.dylib 0 x 90233155 _pthread_start + 321
libSystem.B.dylib 9 0 x 90233012 thread_start + 34

Thread 0 crashed with X 86 Thread State (32-bit):
EAX: 0 x 00000000 ebx: 0x7fbfb8b3 ecx: 00000086 edx 0 x: 0x004b3ff8
EDI: 0x004b4014 esi: 0 x 00000000 ebp: 0xbfff7b68 esp: 0xbfff7b68
SS: 0x0000001f efl: 0 x 00010282 eip: 0x7fbb2874 cs: 0 x 00000017
DS: 0x0000001f are: 0x0000001f fs: 0 x 00000000 gs: 0 x 00000037
CR2: 0 x 00000018

Binary images:
0x1000 - 0x2fff + com.adobe.Acrobat.Pro 9.1.1 (9.1.1) < 5dcc20e94902497689a2dd930592913f >/Applications/Adobe Acrobat 9 Pro / Acrobat Pro.app/Contents/MacOS/AdobeAcrobat Adobe
0x7d7c1000 - 0x7da4aff7 + AdobeCoolType? (???) < 9e956d02dd8748bfa1d17e55ead35839 >/Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x7e436000 - 0x7e450fff + AdobeBIB? (???) < 8001249b1da74bfd9ac46d6f3b03d7b6 >/Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x7e4e9000 - 0x7e9fffef + AdobeAGM? (???) < 9f9d523f3d1a41d6b1beca9bc8432f97 >/Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7fbae000 - 0x7fcbcfe7 + AdobeACE? (???) < 51e7f026752f4d8e8daa8cc31ebaa2de >/Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x7fe4b000 - 0x81114fc6 + com.adobe.Acrobat.framework 9.1.0 (9.1.0) < db195f62c7ff4bc49e848b0cd3c24af5 >/Applications/Adobe Acrobat 9 Pro / Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Acrobat Adobe
0x8fe00000 - 0x8fe2db43 dyld 97,1 (?) < 100d362e03410f181a34e04e94189ae5 >/usr/lib/dyld
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0 x 90201000 - 0x90368ff3 libSystem.B.dylib? (???) < b47c8e6e45aef620730710a732bf1930 > /usr/lib/libSystem.B.dylib
0 x 90369000 - 0x903a3fe7 com.apple.coreui 1.2 /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI (62)
0 x 90487000 - 0x90539ffb libcrypto.0.9.7.dylib? (???) < 9d714c92872a93dd127ea8556b2c8945 > /usr/lib/libcrypto.0.9.7.dylib
0x9056d000 - 0x90600ff3 com.apple.ApplicationServices.ATS 3.7 (?) < a535fc4982d3acff6530ec25c402e679 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0 x 90601000 - 0x906e1fff libobjc. A.dylib? (???) < 7b92613fdf804fd9a0a3733a0674c30b >/usr/lib/libobjc. A.dylib
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0 90734000 - 0x90738fff libmathCommon.A.dylib x? (???) /usr/lib/system/libmathCommon.A.dylib
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0x90e41000 - 0x91251fef libBLAS.dylib? (???) /System/Library/frameworks/accelerate.Framework/versions/A/frameworks/vecLib.framework/ve rsions/A/libBLAS.dylib
0 x 91252000 - 0x91252ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0 91253000 - 0x91724fbe libGLProgrammability.dylib x? (???) /System/Library/frameworks/OpenGL.Framework/versions/A/libraries/libGLProgrammability.dyl < 7f18294a7bd0b6afe4319f29187fc70d > ib
0 x 91810000 - 0x918dbfff com.apple.ColorSync 4.5.1 (see 4.5.1) System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x918dc000 - 0x918e0fff libGIF.dylib? (???) < 572a32e46e33be1ec041c5ef5b0341ae > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x918e1000 - 0x918fcffb libPng.dylib? (???) < 4780e979d35aa5ec2cea22678836cea5 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0 x 92929000 - 0x92929ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9293f000 - 0x92946ffe libbsm.dylib? (???) < d25c63378a5029648ffd4b4669be31bf > /usr/lib/libbsm.dylib
0 x 92947000 - 0x929c4fef libvMisc.dylib? (???) /System/Library/frameworks/accelerate.Framework/versions/A/frameworks/vecLib.framework/ve rsions/A/libvMisc.dylib
0x92c62000 - 0x92c62ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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0x92dc7000 - 0x92e06fef libTIFF.dylib? (???) < 3589442575ac77746ae99ecf724f5f87 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x9312d000 - 0x931a7ff8 com.apple.print.framework.PrintCore 5.5.4 (245,6) < 03d0585059c20cb0bde5e000438c49e1 > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x931a8000 - 0x931bdffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
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0x935e1000 - 0x9360afff libcups.2.dylib? (???) < 1b0435164b9dc6c773d0b1f24701e554 > /usr/lib/libcups.2.dylib
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0x939a6000 - 0x939acfff com.apple.print.framework.Print 218.0.3 (220.2) < 5b7f4ef7c2df36aff9605377775781e4 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
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0x93a3a000 - 0x93a67feb libvDSP.dylib? (???) < B232c018ddd040ec4e2c2af632dd497f > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x93a8d000 - 0x93acbfff libGLImage.dylib? (???) < A6425aeb77f4da13212ac75df57b056d > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x93acc000 - 0x93af7fe7 libauto.dylib? (???) < 42d8422dc23a18071869fdf7b5d8fab5 > /usr/lib/libauto.dylib
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0x93d67000 - 0x93dc4ffb libstdc ++.6.dylib? (???) < 04b812dcec670daa8b7d2852ab14be60 > /usr/lib/libstdc++.6.dylib
0x93dc5000 - 0x93e4ffe3 com.apple.DesktopServices 1.4.8 (1.4.8) < 3065de6531ce839c7cb5b6dd70e03f4f > /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
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0x94ca4000 - 0x94cb0ffe libGL.dylib? (???) /System/Library/frameworks/OpenGL.Framework/versions/A/libraries/libGL.dylib
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0x954a0000 - 0x954bfffa libJPEG.dylib? (???) < E7eb56555109e23144924cd64aa8daec > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
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0x954f8000 - 0x95502feb com.apple.audio.SoundManager 3.9.2 (3.9.2) < 0f2ba6e891d3761212cf5a5e6134d683 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0 x 95503000 - 0x955aafeb com.apple.QD 3.11.56 (?) < a94d0f5438b730e88e5efdb233295c52 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x955ab000 - 0x955b8fe7 com.apple.opengl 1.5.10 (1.5.10) < 5a2813f80c9441170cc1ab8a3dac5038 > /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x955b9000 - 0x9565dfec com.apple.CFNetwork (438.12) 438.10 < fde64bbb20532794396fb21911ccaa98 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk, Versions, A, CFNetwork
0x9565e000 - 0x9565efff com.apple.Carbon 136 (136) < 9961570a497d79f13b8ea159826af42d > /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9565f000 - 0x95726ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0 x 95727000 - 0x95d78fff com.apple.WebCore 5525.28 (5525.28.4) < 998a2e99f113af44083e0ae565aa8adb > /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x95d79000 - 0x95d80fe9 libgcc_s.1.dylib? (???) < a9ab135a5f81f6e345527df87f51bfc9 > /usr/lib/libgcc_s.1.dylib
0x95df2000 - 0x95edaff3 com.apple.CoreData 100.2 (186,1) < 8fb61e1714a4b8d587ce97605ad32547 > /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x95edb000 - 0x9600efef com.apple.CoreFoundation 6.5.6 (476.18) < 2d52bab73660117571bd6486dc318f8e > /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0 x 96044000 - 0x96050ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0 x 96051000 - 0x9640ffea libLAPACK.dylib? (???) /System/Library/frameworks/accelerate.Framework/versions/A/frameworks/vecLib.framework/ve rsions/A/libLAPACK.dylib
0x965da000 - 0x965daffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
0x965db000 - 0x965f1fff com.apple.DictionaryServices 1.0.0 (1.0.0) < ad0aa0252e3323d182e17f50defe56fc > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x966e5000 - 0x966e7ff5 libRadiance.dylib? (???) < 8a844202fcd65662bb9ab25f08c45a62 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0 x 96725000 - 0x9672dfff com.apple.DiskArbitration 2.2.1 2.2.1 < 75b0c8d8940a8a27816961dddcac8e0f > /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0 x 96779000 - 0x96789ffc com.apple.LangAnalysis 1.6.4 (1.6.4) < 8b7831b5f74a950a56cf2d22a2d436f6 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x9678a000 - 0x967a8fff libresolv.9.dylib? (???) < a8018c42930596593ddf27f7c20fe7af > /usr/lib/libresolv.9.dylib
0x967a9000 - 0x96830ff7 libsqlite3.0.dylib? (???) < 3334ea5af7a911637413334154bb4100 > /usr/lib/libsqlite3.0.dylib
0 x 96831000 - 0x96831ff8 com.apple.Cocoa 6.5 (?) < e064f94d969ce25cb7de3cfb980c3249 > /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0 x 96832000 - 0x9683bfff com.apple.speech.recognition.framework 3.7.24 (3.7.24) < d3180f9edbd9a5e6f283d6156aa3c602 > work/Versions/A/SpeechRecognition /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame
0x9683c000 - 0x9683ffff com.apple.help 1.1 (36) < b507b08e484cb89033e9cf23062d77de > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/aide
0 x 96840000 - 0x96ee0fe3 com.apple.CoreGraphics 1.409.3 (?) < 25dceb14af3455b768f56e8765ecf3ca > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x96ee9000 - 0x96f45ff7 com.apple.htmlrendering 68 (1.1.3) < fe87a9dede38db00e6c8949942c6bd4f > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0 x 97134000 - 0x9717dfef com.apple.Metadata 10.5.2 (398.25) < e0572f20350523116f23000676122a8d > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/metadata
0x9717e000 - 0x972b7ff7 libicucore. A.dylib? (???) < cac059ebdac7d9a63ee0f7a648c9f6cf >/usr/lib/libicucore. A.dylib
0xfffe8000 - 0xfffebfff libobjc. A.dylib? (???) / usr/lib/libobjc. A.dylib
0xFFFF0000 - 0xffff1780 libSystem.B.dylib? (???) /usr/lib/libSystem.B.dylib

davepolyester wrote:

Hi Philippe,.

Thanks for the tips. Yes, I had tried too and also tried a full reset of the print system, but it did not help.

I just tried again, but Acrobat doesn't always starts up, either normally or when I hold SHIFT.

Here are the accident report:

Exception type: EXC_BAD_ACCESS (SIGBUS)
Exception codes: KERN_PROTECTION_FAILURE at 0 x 0000000000000033
Crashed thread: 0

Thread 0 crashed:
0 libSystem.B.dylib 0x9023004e fts_read + 519

LibSystem.B.dylib means something specific?

Thank you

David

Cannot find anything on my computer that shows in the same file.

Have you tried to go to disk utility and choose repair permissions.

Also: Try creating a new profile (user name Login then install Acrobat on it and see what happens.

If that stops problem do this following:

Locate the utility program AppleJack to download the correct version for you OSX. There are different for OSX.3 OSX.4, OSX.5.

Exit any restart in single user Mode.

When a black screen with lettering arrives and you blink block cursor, type applejack and press return (or enter).

now, only 1 at a time in the order instructions.  The first element low level of repair of files. Chug along and end if said need repair Dungeon about two or three times until a massage just files have been repaired or found very well. If and when the message (or similar) comes up the menu will go up again to make 2 point and continue to 5. do for system and user for the points 2, 3 and 4, the latter removes some files that the computer writes that he came to be corrupted. After finishing, follow signs to restart.

When you restart, you will have to wait for the computer to restore some files. After that, you will notice computer workers (faster for a while) snapier. Try to open Acrobat and see if this corrects the problem. They only other thing I can say after, i.e. use uninstaller in Acrobat folder to completely re install one and upgrade to the latest version. For the version that you have.

If it does not help anyone else coming along a nd make a suggestion.

Tags: Acrobat

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