Acrobat form - player allow does not properly

I have a form that has been used and changed a number of times which is accessible from an intranet.  I try to do active player, (all users have Reader X installed).  I have activated, and infact if I try to enable usage rights, I get the error dialog box that says.  "This document already enabled usage rights in Adobe Reader."  "To remove the reader Enablement, use file > save a copy ' However, I go to a PC with the drive on your computer and try to open the file, I get the following error in the Landreau bar at the top -"fill the following RPO.  You cannot save data typed into the form... "If the activation of the drive does not Report form when seen through the Intranet.

When I just a copy of the form and send it to someone with the drive only it appears with the following error message: "this document enabled features extended in Acrobat Reader."  The document has been changed since its creation and use of the extended functionality is no longer available.  Please contact the author for the original version of this document. "He was sent after I added the active fields and was not published, or even saved even if it has been opened in Acrobat X Pro.

Does anyone have suggestionsn on what miay be the problem?  What can I do to solve the problem, etc.   I need to completely recreate the form?   Thanks, Judy

Judy,

The document has been corrupted somehow. When I tried to validate the usage rights, it reported an error.

What I would do is to start with a new copy of the underlying PDF file and copy the current form fields (not version compatible player, but a copy that is not compatible drive) and create a new form.

I invite you to generate a new underlying PDF of the source document and make sure that all fonts are embedded. Times (normal, bold, italic) is used a number of times, but not for any visible character and is not incorporated. ArialMT (normal, bold-italic) is also not incorporated. If you delete things from non-printing times so it's not even included in the PDF file, it would be better. Look for things like the paragraph marks, blanks, etc., which use it. I don't know how it has been corrupted, but policies have been questioned in the past (when it comes to document at least compatible reader), so it's best to use only what is needed and to embed all fonts.

Tags: Acrobat

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