Acrobat installed on Mac, but the update function fails with «... not connected to internet...» »

I installed Acrobat Pro version 11.0.0 on two MacBook Pro running OS X Yosemite 10.10.3. Adobe runs and works fine, but when you try to upgrade to version 11.0.10, I get the following text:

"Unable to download update files. Please check that you are connected to the Internet and check for updates later.

Error: 1109 "

The computers are permanently connected to the internet, so why it does not work? I completely re-installed on a computer, but have the same problem. Help, please.

Thank you.

-James

Hello

The possible reasons that you encounter the problem of internet connectivity is whether you are offline or your computer's clock is set incorrectly.

Check internet connectivity, if it is connected, able to disconnect once and they try to reconnect or you can set the clock on your system and try again.

You may also consult the following document.

https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Concerning

Sukrit diallo

Tags: Acrobat

Similar Questions

Maybe you are looking for

  • Why Tbird uses a different time from the time of my system?

    Thunderbird is assign a time to my messages is 8 hours later in time in my operating system (which is correct). Why and how fix it?

  • Card problems WiFi - Satellite-L50d-c-12z

    Hello everyone, I recently bought this beautiful model of portable Satellite L50D-c-12z. I have a problem with the original wireless card because it is of poor quality and I decided to replace it with a better. I bought an intel 7265ngw BN. After hav

  • K208tx: Replacement charger

    I lost my charger for laptop computer for my HP envy, (K208TX) and I need a replacement for her charger, I tried a 65W universal charger Bellini, but all connections are too big and even with the targus. If anyone knows one that works, it would be mu

  • Windows 2003 server cannot install antivirus

    I have windows Server 2003, on which I want to install the trial version of Avira av, but the server would not allow me to install any application, kindly tell me how to install an antivirus, because the server is badly infected with viruses, any hel

  • update of kb2249857, diasables my TV tuner (hauppauge)

    update refers to the size of the HARD drive. Why this effect tuner s/w? TV window says no. Tuner.