I bought Acrobat Pro 11 Office for my Mac, but the download says it is a PC version.  NO! Now what?

Similar Questions

• I bought acrobat Pro DC a few months ago, but now I replaced my computer for a new. How to get back my acrobat Pro DC on the new computer?

  I bought acrobat Pro DC a few months ago, but now I replaced my computer for a new. How to get back my acrobat Pro DC on the new computer?

  Hi turbomail,.

  I see that you have an active subscription Acrobat Pro. Please try to download and install from this page: https://cloud.acrobat.com/acrobat. Please see Acrobat DC subscription | Download and install for more information.

  Let us know how it goes!

  Best,

  Sara

• I bought the Adobe Premiere elements 14 for my MacPro but the download is for Windows. How to change the download for MacPro?

  I bought the Adobe Premiere elements 14 for my MacPro but the download is for Windows. How can I change the download for MacPro?

  You can download the Mac version at the bottom of the link:

  Download Photoshop Elements | 10, 12, 14, 11, 13

  If the serial number you purchased is for PC, you will need to return the product and exchange it for the Mac version.

• I tried to download the drivers for Photosmart 2575, but the download does not start.

  Now, I have tried with 3 different computers to download drivers for Photosmart 2575 but every time that the download does not start.

  I didn't get any message on the site, all that happens is internet explore just hangs and fails to what either.

  The drivers are for the Photosmart 2575 with Windows XP.

  Hello

  Try the following links to download software full of features for the 2575.

  Windows XP 32-bit

  Windows XP 64-bit

  Kind regards

  DP - K

• I bought acrobat pro dc and he said I connect and download

  I don't see where I can download once I have connection. IE, I need to buy again. Help

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -Membership questions and problems https://forums.adobe.com/thread/1146459

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Windows media player for files vistasyncs for mp3 player but the player says no file found

  When I sync the mp3 on my vista windows media player mp3 player after when I try to use my mp3 player, it does no file found, even if it shows the files when I open it using my pc

  Hello

  1. have you made changes on the computer before this problem?

  2. what security software is installed on your computer?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Run the fixit from Microsoft Fixit article and if that helps.

  Solve the problems of Windows Media Player video and other media or library:

  http://support.Microsoft.com/mats/windows_media_player_diagnostic/

  Method 2:

  Disable the security software and check if it helps.

  Disable the antivirus software:

  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Warning: If you need to temporarily disable the security software, you should reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 3:

  Try the steps in the following article from Microsoft to synchronize a device with Windows Media Player and see if it helps.

  Set up a device to sync in Windows Media Player:

  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-device-to-sync-in-Windows-Media-Player

  Hope the information is useful.

• Acrobat Pro CS6 trial 32767 days left but do not opening (print job)

  I had this problem for 6 months now. I have full Acrobat Pro CS6 with my Adobe CS6 Design & Web Premium package. First of all I have unsolved problem to use CC with CS. I used 1 h phone with the help of adobe and no solution. After that, I had the problem to use Acrobat and no willingness to try to resolve it because I'm so disappointed with your support. But now I really need get this working using my acrobat pro I paid for (too)

  Well, the problem seems to have something to do with CC and CS. I have hade first CS and tried to install CC. Without success before I uninstalled CS6. Now, I reinstalled CS6 and Acrobat pro does not start. It is said that I left 32767 tickets and it won't let me use the trial. It gives just the trial window again and again. The work of printing adobe pdf if I just close the window of the trial. (Yet once there a problem I need to finish the process acrotray each time before printing).

  

  I tried all these solutions for any assistance: http://helpx.Adobe.com/Creative-Suite/KB/Acrobat-failed-launch-30-days.html

  I think the reason is that you try to hide too * in windows registries for illeagal users do not use your product the paying customers get problems trying to use for legal products with a different user on the same computer.

  other apps (ps, id, AI..) work very well.

  Any help or should I reinstall my windows to clean the adobe * my computer.

  An hour later with support and I now work my Acrobat X Pro.

  I think that the trick was to file cache.db 'remove' (rename backup) in Program Files (x 83) \Common Files\Adobe\Adobe PCD\cache

  Then disable open PS and multiple time reopen PS too long you get it fully reactivated. And PADAM. Acrobat opens and works.

  Very long and painful for this problem but finally it's done without having to reinstall the windows so something good to say also.

  Hope that no one else has the same problem but if hope if you find it and have a use for this solution.

• I bought Acrobat Pro DC and followed the instructions download, but cannot find the link for the download. Help, please!

  I bought Acrobat Pro DC and followed the instructions download, but cannot find the link for the download. Help, please!

  Have you checked with link below?

  Download Adobe Acrobat products. Standard, Pro | DC, XI, X

• I bought Acrobat Pro, but I can't use it. Whenever I try to open it, it says that I need to renew my membership for creative cloud... Thanks for your help.

  I bought Acrobat Pro, but I can't use it. Whenever I try to open it, it says that I need to renew my membership for creative cloud... Thanks for your help.

  Hello

  Please check the help below document:

  Using creative cloud | 'Renew your membership' window appears when you launch a creative cloud application

  Kind regards

  Sheena

• I bought acrobat pro a few years before and more recently at the opening of the app, I had an "unauthorized" on my screen. What is everything?

  recently when I open acrobat pro 10 message appears on my screen the ADOBE SOFTWARE YOU ARE the USE only IS NOT AUTHENTIC. because I paid for this app a few years ago, that I do not understand why I now have a software not genuine. Help!

  "

  Adobe told us the following. That people sometimes sell authentic product, they are not allowed to sell. For example, they buy a commercial license for 100 users, but then sell them as separate products. Also sometimes it consist of numbers by a secret method. They use all sorts of tricks. Subsequently, Adobe reported that the licenses were sold unauthorized. What can do? Of course, they block this license for which they were not paid. This leaves the buyer who has been scammed, in a hard place. But unfortunately it is the case that if you buy something stolen, even after many years, you can lose it without refund.

  If you have purchased from a reputable provider, please contact them on this subject. If you bought on eBay, you can expect this kind of thing.

• Hi I bought Acrobat Pro a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Can download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  probably not.

  you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.

  You can get the upgrade pricing and exchange platforms, or use an abonnemement DC acrobat and use on both platforms.

• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

  I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?

  Hi dobbynation,

  Please see this KB doc for help: redemption code help

  Let us know if you need help.

  Kind regards.

  Meenakshi

• I bought Acrobat Pro DC - how can I install it?

  I bought Acrobat Pro DC - how can I install it?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I had Acrobat Pro 8.3 for awhile. It is a registered product. However, as I updated to Windows 10, repeat me that it cannot connect to the internet to register or update the product

  I had Acrobat Pro 8.3 for awhile. It is a registered product. However, given that I have updated to Windows 10, he repeats that it cannot connect to the internet to register or update the product. I am connected to the Internet. What should I do?

  Thank you

  Reinstallation of my original DVD has solved the problem.

  Charlie

• I bought Acrobat Pro XI on DVD, how can I install it to run?

  I bought Acrobat Pro XI on DVD, I have the serial number.  How to install and use the program?

  Copy the installation files to a desktop directory and double-click the Setup program.