After windows update yesterday I can not connect to internet

I can't connect to Internet after update last night. This happened last week too. Last week, I disabled the norton firewall and was able to connect. This week it does not work. When you try to connect to the database's data/program it states: could not connect to the database server. Please check that you have a working internet connection and that the application is configured correctly.

Hello Carise,.

Thanks for posting your question on the Microsoft community.

I would like to know some information about the problem so that we can help you better.

What is the brand and model of your computer?

Thank you for details on the issue.

This problem can occur either because of corrupt network drivers or incorrect network settings.

I would suggest trying the following methods and check if it helps.

Method 1:
Run the network troubleshooting and check.
Reference:
Using the troubleshooter from network in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

If this does not help, use method 2.

Method 2:
Please use the suggestions in this article and check the issue.
Reference:
Why can't I connect to the Internet?
http://Windows.Microsoft.com/en-us/Windows/cant-connect-Internet#1TC=Windows-7

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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