Acrobat licensing and Citrix

Similar Questions

• I want to activate Acrobat Pro 9 serial key and get message that are 2 active activations. We're old computer with problematic material and other is the same pc that I didn't turn off the license and reformatted. What should do?

  I want to activate Acrobat Pro 9 serial key and get message that are 2 active activations. We're old computer with problematic material and other is the same pc that I didn't turn off the license and reformatted. What should do?

  I didn't know, I had to disable before turning back, but now I don't have this option. Is there a way to disable these two licenses and activate again the good?

  Hi vasilisp36877173 ,

  Please see these items:- Learn how to enable or disable Adobe applications

  Solve the problems of activation and deactivation of Adobe and error messages

  Let me know how it goes.

  Kind regards

  Christian

• I bought an annual individual license for Illustrator and also one for Photoshop + Lightroom, now, I realized that I need Acrobat Pro, and need to buy another individual license that will cost me the 3 together more than the creative cloud all opt

  I bought an annual individual license for Illustrator and also one for Photoshop + Lightroom, now, I realized that I need Acrobat Pro and need to buy another individual license that will cost me the 3 together over the whole creative cloud option that includes all applications. Can I Exchange my 2 subscriptions for the rather creative cloud and pay only the difference?

  Single update for all http://forums.adobe.com/thread/1235382 clouds can help

• I am owner of CS6 Web Premium.  I lost Acrobat Pro and cannot re - load.  The problem is caused by the business license of Acrobat and an update has failed.  However, I have my own license to CS6. I think my only option is to disable all C

  I am the owner of CS6 Web Premium.  I lost Acrobat Pro and cannot re - load.  The problem was caused by the company license agreement between Adobe and my company.  The COMPUTER software company tried to upgrade my Acrobat Pro XI and since then it does not work I can not open the Acrobat application or open any PDF from my office.  The creative cloud app will not be day or upgraded my version of Acrobat as noted earlier versions must be removed.  However, I can't remove all traces of Acrobat (old version) through normal Windows uninstall process.  I believe that the recommendation of the Adobes is that I disable and remove applications CS6, and then re - load them all.  I'm willing to do that, but now, but I ask a confirmation that it is the best way forward?

  You can try the cleaner suite if your installation of acrobat has been as part cs6, use of the Adobe Creative Cloud cleaning tool to solve installation problems

• Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine which series

  Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine what serial number is now unused?  I don't want to die with the computer software

  Hi John,.

  It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.

  A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.

  It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.

  I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.

  Kind regards

  Rave

• Hello, I have a license of acrobat standard, but acrobat standard is not available only acrobat pro and my license code is incorrect for this version

  Hello someone can help me.

  Hello, I have a license of acrobat standard, but acrobat standard is not available only acrobat pro and my license code is incorrect for this version.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• A run the system restore, and now my Adobe Acrobat license has exceeded its limit

  I tried to restore computer because of a corrupted installation and it deleted Adobe Acrobat, since the system restore did not work, I have reinstalled the operating system, corrected and then installed Adobe Acrobat Professional of XI, entered my license and it comes up with amounts excesses of this license. I would just get the license reactivated. Any help would be appreciated. I tried to call and Adobe is closed on weekends, cat I tried but nobody came online in some time so now, try the forums as they are 24/7.

  Thank you-

  Jake

  You need to talk to Adobe, not users on the forums, because only Adobe can reactivate something on their end.   I guess the numbers increase during the work week.

• How to transfer acrobat from one PC to another? I do not have the license # and CD on hand.

  How to transfer acrobat from one PC to another? I do not have the license # and CD on hand.

  You need to install. You will need these things.

• DC Standard Acrobat license - install Acrobat Standard 11?

  I recently bought a license of Acrobat DC stand-alone office but I would like to install it as Acrobat v11 - can I use the same serial number for installation?

  When you try to install it, it says the serial number is not valid - can someone please?

  I don't know how to make an Adobe support ticket because he sent me round in circles and FAQ - which none does not seem to answer my question!

  Thank you

  VC

  Hivalcecdc,

  DC Standard Acrobat license won't work for Acrobat Standard XI. Both are two different versions.

  It is even possible to downgrade to Acrobat Standard XI since Acrobat Standard DC, because Adobe provided no more Acrobat XI.

  Kind regards

  Nicos

• Problems with Acrobat XI and a pro version

  I uninstalled Acrobat Pro XI and re-installed with a license key valid (as confirmed by Adope JUDGMENT).

  However, when trying to first open the program, I accept the terms and then a windo opens that says:

  "XI acrobat Pro-Testversion; Tagus 00;

  Der Testzeitraum sit abgelaufen. Sie können Acrobat Pro XI weiter use, indem sie die Software kaufen'... "

  But I already bought the Pro Version...

  Best regards

  I am locking this discussion as it continues on a new thread. Please see Re: problems with Acrobat XI and a pro asking for license key version for additional troubleshooting.

• I have a subscription monthly-pay to specific Adobe through creative cloud.  All of a sudden to create Adobe PDF back "your request could not be performed.  Adobe Acrobat license has expired or not been activated. »

  I have a subscription monthly-pay to specific Adobe through creative cloud.  All of a sudden to create Adobe PDF back "your request could not be performed.  Adobe Acrobat license has expired or not been activated. »

  Are you referring to Adobe Acrobat?  If so, please take a look at this link and see if it helps:

  Acrobat license expired trial or renew the expired subscription

  Guinot

• I have a Lightroom 5.6 license and my serial number.  I want to install it on a new computer.  I can not anywhere using Adobe site because it's all associated creative clouds.  I've never had to use before CC.  All I want is to install my already purchase

  I have a Lightroom 5.6 license and my serial number.  I want to install it on a new computer.  I can not anywhere using Adobe site because it's all associated creative clouds.  I've never had to use before CC.  All I want is to install my Lightroom already purchased on the new computer (without turning off the old computer)

  You can install the lr more late 5.7.1 rather than 5.6 and update.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
  • Lightroom: 5.7.1. 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".

• I bought Adobe Acrobat Professional and tried to turn it on for a while.  I also had this same program on my old computer.  How to disable enable it from this computer so that I can activate it on my new computer?

  I bought Adobe Acrobat Professional and tried to turn it on for a while.  I also had this same program on my old computer.  How to disable enable it from this computer so that I can activate it on my new computer?

  Hi larrygoynes,

  To transfer the license from one pc to another how to proceed is to 'Disable' the license first of the older machine.

  To accomplish this, you need to launch Acrobat, go to the 'Help' menu and select 'disable '.

  On the new machine, you can install Acrobat and then use the serial number to 'Turn on' the software and it will complete the transfer of license.

  You can refer to the KB Doc: Activation & deactivation help

  Kind regards

  Rave

• Microsoft Application Virtualization (APP - V) and Citrix

  Our company has creative cloud for teams and I'm trying to deploy the application using Microsoft App - v and Citrix Xenapp.

  I followed the instructions to create a package for InDesign. I used this package to sequence the application App - v. Successfully, I can publish the application on our Xenapp server and deploy the application through Citrix.

  The problem I have is when the application is launched through Citrix, the user is presented with a screen that indicates the license has expired and offers the possibility to buy, to run the test or goto the creative cloud login screen. If you click on the button to open a session, you can connect on creative cloud and the application runs as expected.

  What I need if for the purposes of presenting only the logon screen without having to click on the license error screen.

  A someone has encountered this problem and found a fix for this problem?

  Thank you

  Derek

  It took a bit of debug licenses Adobe purchasing process, but we have found a solution.

  When you open a session to creative cloud, a set of license information files are created for your login to c:\program files (x 86) \Common Files\Adobe\SLCache. We found that, if these files are deleted from the App - V package after sequencing, but before creating a final package, the software will ask correctly you for connection instead of bring a license expire message.

  When adding the procedure described on the technet forum I could successfully the entire sequence and deploy it in a citrix environment.

  -Derek

• Authentication not CS2 missing Acrobat Pro and Go Live

  After buying a new iMac and installation of CS4 that I bought in December 2009 and have been broadcast on my MacBook Pro since spring 2010, I did an erase and install on my old iMac G5, Tiger 10.4.11. I installed my old CS2 and then painfully learned about the non-existent authentication server. I followed the instructions from web for uninstalling CS2 and then downloaded your CS2 version that requires no authentication. Acrobat Professional and go live, probably in the 6th or 7th download missing missing. Although I do not go live, in fact I use Acrobat and I feel betrayed. I don't expect Adobe 'Update' or 'Support' old applications for ever, but I do not consider my ability (or inability) to install MY discs under license on MY old iMac as 'medium '. If you want to make me happy, here are three possibilities: better - to find a way of allowing me to authenticate MY software after I once more to spend several hours more, re - install (GRRRR). Second best - allows me to install my most recent CS4 on my eight year old iMac, although this would be a third use, because it is already installed on my new machine of Lion and three year old my laptop. CS4 will work even with my old G5? Less desirable - give me a copy of a stand-alone Acrobat Professional which will focus on my old G5, as Photoshop and Illustrator are already installed on this topic as part of your "no authentication required" download. I have the disks, cases, serial numbers and receipts for my CS2 and my CS4. I placed two phone numbers in my user profile. Thank you, Harvey

  HMT buy that this subject has been discussed at http://forums.adobe.com/thread/1195856.