Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine which series

Our office has 10 licenses for Adobe Acrobat Pro.  One of our computers crashed so we want to deactivate the license and reinstall on a new computer.  How can we check the serial number on Acrobat Pro installed on each computer to determine what serial number is now unused?  I don't want to die with the computer software

Hi John,.

It is not possible to disable the license from one computer crashed or possible to check which serial number has been used on computer because they are encrypted.

A retail license is good to be installed on 2 machines. I checked your account and found 4 different serial numbers of Acrobat registered for your account.

It is always suggested to buy a volume license, if you have more than 2 machines instead of buy 4 different serial numbers.

I checked all the serial numbers entered and you have sufficient activation count remaining to cover all your machines.

Kind regards

Rave

Tags: Acrobat

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