Acrobat plug-ins missing from the toolbar for Office 365

Hello

Question: Acrobat tab is not visible in MS Word. I am able to convert a doc word to PDF file > export as PDF or save as PDF, but this way I'm losing on the Navigation controls, to keep intact PDF version I have always used the tool since I updated office. On a diff computer. When I use the Acrobat tab to create PDF I get the expected results. I tried the solution now:

1 reinstalled MS Word

2 reinstalled Acrobat pro XI

3. check "Load values" registry to zero and three.

4 uninstall/reinstall Acrobat plugin

5. change location to Acrobat add-in, user and specific program profile

6. has tried to update of office product by using the deferred payment channel configuration file

7 run as administrator etc.

I have attached the screenshot showing Acrobat plugin installed and activated, but missing from the toolbar in word. I am using the following Versions:

MS Word: 16.0.6741.2048

Acrobat pro XI

1.png

Any help would be greatly appreciated!

Hello

Please make sure that your Acrobat X 1 is upgraded to the latest version. Support for Office 2016 has been added in 11.0.16 and is not available for older versions of Acrobat X 1.

Kind regards

Basma

Tags: Acrobat

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