Acrobat pro activation error pleaseHELP!

TS said: serial number you invaded is valid, but calling it a product was not found on this computer. like what the HELL? I just bought and downloaded for $ 200! It then asks me to put in the pre Version number, when I've never had a version pre before! Ugh please help I am so on this. I bought to cry. I just wrote the same thing in our Acrobat, please help.

you purchased an upgrade from an earlier version of acrobat.

If you do not have an earlier version of acrobat, return, cancel or Exchange an Adobe order

If you do not have one, select the eligible version when prompted and enter its serial number when prompted.

Tags: Adobe

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