My officejet 8500 has problem pickup paper.

When the pickup rollers fall down, they don't turn to pick up the papers.

When the drop-down pickup rollers, they do not turn this paper does not feed.  I have worked on many hp printers in the past, but have no knowledge of the work of this printer.  I can't find any way to get a parts manual to get at least a veiw of the works.  It is a 8500 A909g.  I use it in a home office environment, not boats used.  Can I still me on the parts that drive the rolls?

Thanks in advance for any info

Tags: HP Printers

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