Acrobat Pro DC: Tracker is messed up - how to remove and reinstall Tracker?

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• I received a request for donation through TechSoup. When I go to the list of products I don't find an option for Acrobat Pro Win ESD XI. I tried to download Adobe Acrobat Pro 11.0 instead, but when the dowloand begins and the files are being extracted I a

  I received a request for donation through TechSoup. When I go to the list of products I don't find an option for Acrobat Pro Win ESD XI. I tried to download Adobe Acrobat Pro 11.0 instead, but when the dowloand starts and files are being extracted I'm then alerted my "device already has a more functional product installed. The installation program will end now. "I had already downloaded a free trial of Acrobat Pro DC. When the trial ended, I tried to activate my new purchase of product with the serial number gave me of TechSoup... no luck. Help, please

  Please uninsatll Acrobat DC version.

  You can install Acrobat XI pro from the link below:

  Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  I hope this helps.

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  No I only did a repair and it did not work. I have does not do a complete uninstall and reinstall. I just did a complete uninstall and reinstall and it works now. Thank you very much for your help!

• Buy Acrobat Pro Win ESD through TechSoup XI.  Clicked links and of the steps taken. Problem, he asks us to choose what we want to download, and there are no Acrobat XI Win ESD in the product list. At TechSoup to purchase check. Help?

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  It's... See 11 English Pro (for Windows). Your Dah!