Acrobat Pro XI hangs when opening after download of CC. Help, please?
Acrobat Pro XI hangs when opening after download of CC. Help, please?
Hi PgrimshawMVP,
You can try this. Don't know if this will certainly help, but I hope that it should:
Delete the following folders in the preferences:
(a) ~/Library/Application Support/Adobe /.
(b) ~/Library/Caches/Acrobat/
(c) ~/Library/Caches/Acrobat/
(d) ~/Library/Preferences/Acrobat Distiller Prefs
(e) ~/Library/Preferences/Adobe/
Here ~ represents your home directory. Empty your trash, restart the computer and then start the Acrobat software.
Thank you!
Florianne
Tags: Adobe
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