Acrobat Reader XI gives error as it is impossible to start the program because it lacks Telemetry.dll
The question when opening PDFs with Adobe Acrobat Reader XI. "Msg: AcroRd32.exe - error system, the program cannot start because Telemetry.dll is missing from your computer." Try reinstalling the program to fix this problem. "It's Windows 7 Pro 64 bit. Ran A search of C: telemetry.dll and have not found on the computer. I have another computer running the same operating system and it does not get an error opening pdf file. I searched this computer and did not find this .dll either. 3 as soon as I hit him cancel a .dll error appears. The Tools menu appears to load after the mistake 3rd cancel and then file is opened in the reader. I ran the repair of the Adobe Reader XI on the computer that has the problem. There are other computers that get the same error. How to solve the problem of error message appear 3 x when opening file?
Hi Ron,
Try the steps below: -.
- Uninstall Adobe Reader, run this tool cleaning, Download Adobe Reader and Acrobat tool - Adobe Labs.
- Restart your computer.
- Re-install adobe Reader using this link Adobe - Adobe Acrobat Reader DC Distribution.
Let me know if the problem persists.
Kind regards
Nicos
Tags: Acrobat
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Please provide the exact model of your device number.
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Thanks for the screenshots of detailed error. They are useful. Follow these steps:
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I sent you my email ID via private message.
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Hi Stephen39,
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Hello
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3. What are the fix applications that you used so far to try to fix this problem?
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Method 1: Rdding the DLL file by doing the following:
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Hello
It seems that you have an important infection using the below methods of OVERKILL checking that no one can program
detect or remove malicious software. Only when you are 100% sure you're own doing the cleaning included below.It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
the Windows when you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can download it here.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
http://OneCare.live.com/site/en-my/default.htm?mkt=en-my
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Cleaning ONLY when you are sure that the system is clean:
Also do to the General corruption of cleaning and repair/replace damaged/missing system files.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
Rob - bicycle - Mark Twain said it is good.
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