Activation of Windows product key is not not to

Hi, I had installed before windows vista Home premium on my laptop... I had to reinstall Vista recently due to some problems I encountered during my previous installation.

I downloaded a copy of Windows Vista Edition family from the internet and installed, but his only accepts no not my product key .

Perhaps its power due to the incompatibility of versions of windows... But How do I find which version of Windows Vista, I had to use my activation key

You must contact the manufacturer of your laptop and order their discs of recovery/reinstallation of Windows Vista for your specific laptop model number. Carey Frisch

Tags: Windows

Similar Questions

  • Windows product key is not valid

    I turned on my laptop and it says that my Windows product key is not valid I got it, but it won't work

    any ideas?

    Hello

    You don't give us much information about the OS. Is - this detail Windows? Where do you have a serial number? Looks like you enter an incorrect serial number (fake)

  • My windows product key is not valid.

    Hello

    My windows product key is not valid. It shows that I don't ' have a genuine windows, and so I entered the product key to activate

    and its not to validate. It was workiing before, just do not know what happened.

    Help, please.

    Thank you!

    I wanted to tell the name of version (e.g. Windows 7 Home Premium) printed on the sticker.  Is the version currently installed on the PC of the same version?  Check in Control Panel > system page.  The number is the ID of the product that is not supposed to be the same as the key.

    If the versions are identical, then the problem is a bad character entered, almost always.

    If the product key is readable, then you can certainly use it to Clean install Windows Upgrade 10. Look over the steps and ask in return if you have any questions.

  • Update your Windows product key - does NOT (WinXP-SP3 OEM with OEM product key [currently installed system])

    I am trying to replace my product key OEM "generic" with "individual" product key on the label "Genuine Microsoft" at the back of my case.
    I'm preparing the machine for use by my mother - a neophyte computer - live too far away for me to provide practical support.  In the case of mus - PAH, I I I want that product key installed to match the product label "Genuine Microsoft" attached to the case key.
    The system is that an already activated Windows XP Media Center with Service Pack 3 installed - with an installed OEM (?) product key:
    Windows product key: *-* - GDTF9 - B9QW7-BBVH6

    QUESTION: Since I do not know if this license is a license in "Volume" or an "OEM license" it is unclear what instructions to follow...
    I tried the Windows product key update tool... .on the on the system, which withdraws as 'Authentic' (Validation status: genuine) which failed (as described below).  Is it possible to replace this with the "real" product key?

    Following the instructions in http://windows.microsoft.com/en-US/windows/help/genuine/product-key for Windows XP.
    1. open Windows Update Tool product key. (file: KeyUpdateTool_enu.exe)

    I downloaded and ran - with the result following (failure)

    Windows product key update tool
    This application must be run on a supported of the XP operating system version.

    ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
    MGADiag.exe results as follows:
    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: genuine
    Validation code: 0
    Code of Validation caching: n/a
    Windows product key: *-* - GDTF9 - B9QW7-BBVH6
    The Windows Product Key hash: 5kEO8pH8rfJkr7/tAGdnxv6zALo =
    Windows product ID: 76487-OEM-2211906-00806
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 5.1.2600.2.00010100.3.0.med
    ID: {D0681A4F-1398-46D1-BC7C-D250F4F7B1F8} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed by: Microsoft
    Product name: n/a
    Architecture: n/a
    Build lab: N/A
    TTS error: n/a
    Validation Diagnostic: 025D1FF3-230-1
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a
    Version: n/a

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: Registered, 2.0.48.0
    Signed by: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; INTERNET EXPLORER 6.0; Win32)
    Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {D0681A4F-1398-46D1-BC7C-D250F4F7B1F8}1.9.0027.05.1.2600.2.00010100.3.0.medx 32*-*-*-*-BBVH676487-OEM-2211906-008062S-1-5-21-3119560652-910284201-3596502784GatewayGT4010Phoenix Technologies, LTD6.00 PG20051111000000.000000 + 000Gateway, Gateway, Gateway, Gateway440F3A070184C06604090409Time(GMT-05:00) Standard is02genericgeneric109

    License data-->
    N/A

    Windows Activation Technologies-->
    N/A

    --> HWID data
    N/A

    Activation 1.0 data OEM-->
    BIOS string matches: Yes
    String of BIOS marker: 1 c 790: emachines Inc. | 1 c 790: Gateway, Inc.
    Marker of OEMBIOS string. DAT: Gateway, gateway, gateway, gateway

    Activation 2.0 data OEM-->
    N/A
    ///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

    Thank you
    jgrinnel

    SOLVED! Thanks to post Christmas D Paton September on10 in
    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install/legal-to-upgrade-and-activate-to-Win7-64-bit-from/641a5dd9-7287-47bd-86e0-e6670e6d994b

    Media Center Edition of XP CAN NOT be updated with M$ Product Key Update Tool... "' not supported '!

    Thanks, Noel!
    John

  • Says Windows product key is not valid, is there a phone number, I give the floor

    IS THERE A PHONE NUMBER IN THE UK TO SORT PROBLEMS?

    Had to reinstal my windows xp but informs me that my product key is not valid.all the key details are on the side of the computer on a legal sticker. How it can be valid as they are the only CD that I have all the others are vista?

    If you are activating, then try to use the activation of the phone to fix this problem. You can refer to the link below for more information.

    http://support.Microsoft.com/kb/307890

    However, if it is setup, then you can contact our Team of Microsoft in the United Kingdom. You can check the link below to connect with them.

    http://www.Microsoft.com/worldwide/phone/contact.aspx?country=United%20Kingdom

  • I have my Windows product key, but not the media. Is there a website I can go to download?

    help lost windows 7 installation cd, but have my product key, how can I download

    I have my product key, but not the installation cd is there somewhere I can download windows 7 and use my key?

    I bought windows 7 but have misplaced the installation cd, but I still have the box with the key product, so is there anyway to upgrade to windows 7, and when it asks for the product key, enter mine?

    If you have a blank harddrive or if XP / Vista is installed you can use not only the product key Windows 7 upgrade - you need the disk or download to upgrade.

    How to replace Microsoft software
    http://support.Microsoft.com/default.aspx/KB/326246

    Questions about installing Windows 7?
    FAQ - Frequently Asked Questions from Installation Windows 7 & responses

  • Reinstall windows on the larger hard drive with the product key, but not drive. PC was custom and retailer out of business.

    It is my mother's computer.  She is 90 and is unwilling to learn a new OS.  I want to reinstall XP on a hard disk that has 300 GB and is already installed in the E drive.  His original hard drive is 40 GB and 35 are in use.  I have the original Windows product key but not the windows CD.  the retailer who has built and sold this pc is out of business.  What is the best way to achieve this?

    You can borrow a retail XP CD from a friend of yours and activate it using your product key.

    Just make sure that if your key is for home then get XP Home etc.

  • Problem reinstalling Windows product key

    I recently had to replace my hard drive of my computer toshiba laptop and I reinstalled windows 7 but when I try to enter the product key on the sticker on the laptop the windows installation program tells me that the product key does not match current sku of windows?

    Try first to activate Windows by phone, if it works not because your key does not match the version of Windows 7 you have currently installed then download and install the correct version (see the last part of my answer).

    How to activate Windows 7 or Vista manually (activate by phone)
    http://support.Microsoft.com/kb/950929/en-us

    1) click Start and in the search for box type: slui.exe 4
    (2) press the ENTER"" key.
    (3) select your "country" in the list.
    (4) choose the option "activate phone".
    (5) stay on the phone * do not select/press any option * and wait for a person to help you.
    (6) explain your problem clearly to the support person.
    (7) the person must give you a confirmation ID, copy it down on paper,
    (8) check that the ID is correct in reading the support person.
    (9) to enter the ID number, then click 'Next' to complete the activation process.

    Activation and registration of a Microsoft product
    http://support.Microsoft.com/?kbid=326851
    Windows activation: (888) 571-2048
    (888) 725-1047 or 800-936-5700

    What's the relationship between activation and genuine Windows?
    http://Windows.Microsoft.com/en-in/Windows7/what-s-the-relationship-between-activation-and-genuine-Windows

    What is the validation, and how does it work?
    Windows 7: http://windows.microsoft.com/en-us/windows/help/genuine/what-is-validation?os=win7
    Vista: http://windows.microsoft.com/en-us/windows/help/genuine/what-is-validation?os=winvista

    Authentic Microsoft software program privacy statement
    What data is collected?
    http://Windows.Microsoft.com/en-us/Windows/genuine/privacy-statement

    ==========================================================

    Download Windows 7 proper. ISO file that includes Service Pack 1
    (Note: must match for your product key version)

    How do I know if I have a version of 32 or 64 Bit of Windows installed on my computer:
    http://Windows.Microsoft.com/en-us/Windows7/find-out-32-or-64-bit

    Windows 7 Home Premium 32 Bit: http://msft.digitalrivercontent.net/win/X17-58996.iso
    SHA1 hash: 6071B4553FCF0EA53D589A846B5AE76743DD68FC
    Windows 7 Home Premium 64-Bit: http://msft.digitalrivercontent.net/win/X17-58997.iso
    SHA1 hash: 6C9058389C1E2E5122B7C933275F963EDF1C07B9

    Windows 7 Professional 32 bit: http://msft.digitalrivercontent.net/win/X17-59183.iso
    SHA1 hash: D89937DF3A9BC2EC1A1486195FD308CD3DADE928
    Windows 7 Professional 64-bit: http://msft.digitalrivercontent.net/win/X17-59186.iso
    SHA1 hash: 0BCFC54019EA175B1EE51F6D2B207A3D14DD2B58

    Windows 7 Ultimate 32 Bit: http://msft.digitalrivercontent.net/win/X17-59463.iso
    SHA1 hash: 65FCE0F445D9BF7E78E43F17E441E08C63722657
    Windows 7 Ultimate 64-Bit: http://msft.digitalrivercontent.net/win/X17-59465.iso
    SHA1 hash: 36AE90DEFBAD9D9539E649B193AE573B77A71C83

    (1) after downloading the correct .iso file install HashCalc and validate the SHA1 hash value
    is correct. If the download is not corrupted, the value HashCalc returns will be the value of SHA1 I posted.
    HashCalc: http://www.slavasoft.com/hashcalc/index.htm

    (2) then use ImgBurn or ISO gear to burn a bootable DVD.

    Create a Windows 7 Bootable DVD using the. ISO file
    Engraving of a file of Windows 7 ISO on a DVD
    http://support.Microsoft.com/default.aspx/KB/977640

    ImgBurn - in addition to supporting the creation of CD/DVD of. ISO files,
    It supports a wide range of image file formats, and it's free.
    (BIN, CUE, DI, DVD, GI, IMG, MDS, NRG, PDI and ISO)
    http://www.ImgBurn.com/

    Projectiles help you to use ImgBurn to screen: http://www.imgburn.com/index.php?act=screenshots
    Burn the ISO Images with ImgBurn article: http://neosmart.net/wiki/display/G/Burning+ISO+Images+with+ImgBurn
    (Les étapes sont les mêmes pour Windows 7 ou Windows 8), except that you do not create a repair disk but complete an installation DVD)

    Note: Always use high quality DVD + R media and slower burning (4 x or 6 x) speed is offered a choice.

    ====================== Keyless Install ================================

    How to make a 'Keyless Install"of Windows:

    Boot from the Windows 7 DVD disc, you create and launch the installation.

    After you have entered the user name and password that you will be asked:
    "Type your Windows product key", do not enter a key.
    Also located just below the box where you enter the key is a box with a check mark
    to "Automatically activate Windows when I'm online", remove the check box and click "next".

    You now have a 30-day grace period to activate Windows.

    During this 30-day grace period you can try to solve your problems.
    After you are satisfied with all the problems have been resolved and then activate Windows.

    ====================== Device Drivers ===============================

    Go to your computer manufacturer's support web site and search for Windows 7 drivers for your specific model number.

    If there are Windows 7 drivers, then to download to a folder on your hard drive and install all of them, starting with the card drivers mother/chipset, SATA, LAN, Audio, USB, graphics, Webcam, Etc., and so on.

    List of computer manufacturer support sites:
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support/computer-manufacturers

    Tips for solving common driver problems
    http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems
    Vista: http://windows.microsoft.com/en-US/windows-vista/Tips-for-fixing-common-driver-problems

    Graphics/video drivers:
    Check the download site of the manufacture of the graphics card for the latest Windows 7 drivers for your card.
    ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx
    NVIDIA: http://www.nvidia.com/Download/index5.aspx?lang=en-us

    = Run Windows Update =.

    Install the 'Important' updates that are available.

    Make a small group (10 updates both maax) of updates at the same time
    reboot if prompted and install another small group of updates and so on.
    registration of .NET Framework updates for the end.

    = How to activate Windows 7 by Internet =.

    1) click Start and in the search for box type: activate
    2) click on the 'Activate Windows' option at the top of the list
    3) click on "now, activate Windows online.
    (4) enter your 25-character product key (not case sensitive)
    5) click "Next" and wait for the key must be verified.

    Another method - to reach a real person:
    1) click Start and in the search for box type: slui.exe 4
    (2) press the ENTER"" key.
    (3) select your "country" in the list.
    (4) choose the option "activate phone".
    (5) stay on the phone * do not select/press any option * and wait for a person to help you.
    (6) explain your problem clearly to the support person.
    (7) the person must give you a confirmation ID, copy it down on paper,
    (8) check that the ID is correct in reading the support person.
    (9) to enter the ID number, then click 'Next' to complete the activation process.

    Microsoft Activation centers worldwide telephone numbers:
    http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
    (This site is for activating Volume License, but if you call, they will help you)

    The phone number is not working:
    Microsoft Worldwide contacts: http://www.microsoft.com/worldwide/default.aspx

    Activation and registration of a Microsoft product
    http://support.Microsoft.com/?kbid=326851
    Windows activation: (888) 571-2048

    J W Stuart: http://www.pagestart.com

  • Error: 0XC004F050 Windows Vista Home Basic product key is not valid for activation

    I bought this dell laptop 2 years. my laptop is to sometimes have blue error screen, but when I restart it, allows it to function normally. recently, when I turn on my laptop, my screen goes black and a box come up saying that the Windows Vista Home Basic product key you typed is invalid for activation.

    Then he gives me 3 options
    1. access your computer with reduced functionality
    2. enter a different product key
    3. contact Microsoft to help solve this problem

    I was trying to enter the product key as indicated on the sticker attached to the bottom of my laptop but still invalid product key. Code: 0XC004F050

    I had

    Diagnostic report (1.9.0027.0):

    -----------------------------------------

    Validation of Windows data-->

    Validation status: invalid license

    Validation code: 50

    Validation caching Code online: n/a, hr = 0xc004f012

    Windows product key: *-* - 4WD8X - M9WM7-CH4CG

    The Windows Product Key hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY =

    Windows product ID: 89572-OEM-7332166-00096

    Windows product ID type: 2

    Windows license Type: OEM SLP

    The Windows OS version: 6.0.6001.2.00010300.1.0.002

    ID: {B353C367-9E97-407C-A335-269CB0707324} (3)

    Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

    Signed by: n/a, hr = 0 x 80070002

    Product name: Windows Vista (TM) Home Basic

    Architecture: 0x00000000

    Build lab: 6001.vistasp1_gdr.100608 - 0458

    TTS error:

    Validation of diagnosis:

    Resolution state: n/a

    Given Vista WgaER-->

    ThreatID (s): n/a, hr = 0 x 80070002

    Version: 6.0.6002.16398

    Windows XP Notifications data-->

    Cached result: n/a, hr = 0x80004005

    File: No.

    Version: N/a, hr = 0 x 80070002

    WgaTray.exe signed by: n/a, hr = 0 x 80070002

    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->

    Caching the result: 103

    Version: 2.0.48.0

    OGAExec.exe signed by: Microsoft

    OGAAddin.dll signed by: Microsoft

    OGA data-->

    Office status: 103 blocked VLK

    Microsoft Office Enterprise 2007 - 103 blocked VLK

    OGA Version: Registered, 2.0.48.0

    Signed by: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default browser: C:\Users\Tien Siew\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: fast

    Download unsigned ActiveX controls: disabled

    Run ActiveX controls and plug-ins: allowed

    Initialize and script ActiveX controls not marked as safe: disabled

    Allow the Internet Explorer Webbrowser control scripts: disabled

    Active scripting: allowed

    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->

    Office details: {B353C367-9E97-407C-A335-269CB0707324}1.9.0027.06.0.6001.2.00010300.1.0.002x 32*-*-*-*-CH4CG89572-OEM-7332166-000962S-1-5-21-2878899211-3288161655-3842348923Dell Inc.. Inspiron 1420 Dell Inc.. A07 20080203000000.000000 + 00034303507018400EA04090409peninsula malaise Standard Time(GMT+08:00)03DELL M08 103103Microsoft Office Enterprise 200712fFic3JgCreGGRxyF8uMWB4R4Jcg =89388-707-1528066-6588114 ACD7202654E586

    Content Spsys.log: 0 x 80070002

    License data-->

    C:\Windows\system32\slmgr.vbs(1635, 9) (null): 0xC004E017

    Windows Activation Technologies-->

    N/A

    --> HWID data

    Current HWID of Hash: PAAAAAEABwABAAEAAQABAAAAAwABAAEAnJ80kiKfGtPqTSSWoFyuf/yQRoPeS1K88vTm9 + 9aSGmsViqF

    Activation 1.0 data OEM-->

    N/A

    Activation 2.0 data OEM-->

    BIOS valid for OA 2.0: Yes

    Windows marker version: 0 x 20000

    OEMID and OEMTableID consistent: Yes

    BIOS information:

    ACPI Table name OEMID value ValueOEMTableID

    REFERENCE DELL M08 APIC

    FACP DELL M08

    HPET DELL M08

    STARTING DELL M08

    Original title: my windows vista Home Basic product key is not valid for activation

    MCFG DELL M08

    M08 DELL SLIC

    SSDT PmRefCpuPm

    How can I solve the problem? Thank you.

    Run the Diagnostics of Genuine tool at this link http://go.microsoft.com/fwlink/?linkid=52012.

    Hi steph_ts,

    In addition to the suggestion of Andre.Ziegler, following links and check

    1. you remember to make changes to the computer before this problem?

    You can consult the following KB articles and try the suggested methods for error: 0XC004F050

    How to troubleshoot the error codes Activation Volume Windows 7, Windows Server 2008 and on Windows Vista computers

    http://support.Microsoft.com/kb/938450

    Error message when you try to activate a copy of Windows using the Windows Activation Wizard: "the Software Licensing Service reported that the product key is not valid: 0xC004F050.

    http://support.Microsoft.com/kb/950756

    Also see the following link for more information about reduced functionality mode:

    Error message when you start Windows Vista: "your activation period has expired".

    http://support.Microsoft.com/kb/925616/

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Windows activation error - 0 x 00000279. the sepecified product key could not be used

    activation of the window, instantly need product key to activate my str. window 7 pc but, why I get the error of activation code 0 x 00000279. the sepecified product key could not be used after the second time I try to reinstall windows 7 str...?

    Click Start, type: CMD

    Right-click on CMD

    Click on run as administrator

    At the command prompt, type the following commands:

    slmgr.vbs - ipk xxxx-xxxx-xxxx-xxxx (to replace the specified in the current product key)

    xxxx-xxxx-xxxx-xxxx - represents your product key

    Press enter on your keyboard

    Leave the command prompt

    Restart your computer

    Try again activate by phone:

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us
    ----------------------

  • Reinstalled Windows 7 but Windows office product key will not work

    I kept getting a blue screen and computer kept stopping and restarting. Done all updates day and driver updates, but nothing has worked. So I decided to do the HP recovery and do a complete reinstall of Windows 7 and everything works well so far.

    When I went to reactivate Windows Office Professional product key did not work. How can I get the key to work? Went on the Windows website and connected, but said it had no products for me. Can someone tell me another way? Not sure if I have a disk to reinstall.

    Jason

    You will need to find the license activation key, otherwise you will not have the version of Microsoft Office Pro.

  • Windows 7 product key blocked - not genuine notice

    My T420 is 3 years old and all of a sudden yesterday I received the notice and black screen saying "this copy of Windows is not genuine". And nag screens on it about every half hour (and annoyingly at startup).

    I tried several fixes online, including the re - enter the product key. When I do this I get the error 0XC004F063. There is no place to contact Microsoft for a replacement key, it says to contact Lenovo.

    I talked to Lenovo support this morning and told me I might need to reinstall Windows, and they were mailing - me to restore disks. He checked and said with this error code that I had to call Microsoft.

    I called MS and we checked the product key... it's blocked. I gave her my product ID and which is also blocked. He said to come back to Lenovo.

    Lenovo doesn't know anything about. Or what to do about it. The woman was told she had someone call this morning with something similar, if it was Windows 8. She checked and several other people support had similar appeals this morning. She also said that I would probably have to reinstall Windows. I asked if she would have never had this before and she said no. I asked if she knew other people having these calls before and she didn't say that she didn't know. I asked that if it seemed suspicious that all of a sudden some people had this problem. It seems that Lenovo blocked a series of product keys. It was covered on if she was really out of hand and said the Commissioner knew it and they would look inside. When I asked if they would contact me if they found anything, she said that this does not work like that. They you me sending restore disks and I am for the reminder Friday to see if someone knows something.

    In the meantime, here is my log Genuine Ms. It seems correct to my untrained eye... does anyone have any ideas or know of others, especially in the last 24 hours?

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
    Code of Validation caching online: 0x0
    Windows product key: *-* - MV8MH - 98QJM-24367
    The Windows Product Key hash: wgci5Gdejx4esg7 ++ zTOe3LWF + 4 =.
    Windows product ID: 00371-OEM-8992671-00437
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {86161042-D054-4079-BCEC-CB5F55619F8A} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed by: Microsoft
    Product name: Windows 7 Professional
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program may Explorer\iexplore.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {86161042-D054-4079-BCEC-CB5F55619F8A}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-2436700371-OEM-8992671-004372S-1-5-21-265682227-868801212-28954433LENOVO4177CTOLENOVO83ET76WW (1.46)20130705000000.000000 + 000162C3E07018400FE04090409Time(GMT-08:00) Standard Pacific03LENOVOTP-83 109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1033-7601.0000-2112014
    Installation ID: 002094862504439480529245729492236146739814211844460910
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 24367
    License status: Notification
    Notification reason: 0xC004F063.
    Remaining Windows rearm count: 3
    Trust time: 30/07/14 13:27:01

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    Beyond: 0 x 0000000000000000
    Event timestamp: 7:30:2014 13:14
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current Hash HWID: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAln2OQPFIopZuwZxCBALWqtwC4Cgucw ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC LENOVO TP-83
    FACP LENOVO TP-83
    HPET LENOVO TP-83
    MCFG LENOVO TP-83
    SLIC LENOVO TP-83
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    CO-SUBMISSION LENOVO TP-83
    ASF! LENOVO-TP-83
    TCPA PTL LENOVO
    SSDT LENOVO TP-SSDT2
    SSDT LENOVO TP-SSDT2
    UEFI LENOVO TP-83
    UEFI LENOVO TP-83
    UEFI LENOVO TP-83

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    ===================================================================

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