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• I can't open Microsoft Office files in Adobe Acrobat Pro ms to create .pdf files. Simply, it does not show the files to create the PDF on their part

  I use Adobe Acrobat Pro DC, updated and Microsoft Office 365 with the 2016 desktop application. I'm just trying to follow the tutorial of how to create PDF files and it does not simply show any file that can be opened in the area "opens". I checked, and "All supported formats" is selected. Can I created the good desktop application .pdf files. The guy in the video, learn how to create pdf files seems to open MO files without problem in this box. I use the function 'repair installation' program of the DC MAP and nothing has changed. There is no new update to install. What is going on? Help, please

  Hello

  Acrobat DC does not currently support Office 2016.

  Is expected to be available with the update in October.

  Thank you

  Tanvi

• I bought Adobe Acrobat Pro XI through Dell, the it - installed but the Basic program starts not even - the only thing I can do is open the forms - I'm tired of working with foreign personnel to solve my problems can someone seated?

  1. Last week I bought Adobe Acrobat Pro XI - it does not work - I can access the forms - but I can't access the Basic program - reps tech worked on it for a long period of time last week and now I can't even open the Basic program.  Frustrated

  
  

  2 weeks as my hard drive (XPS18) locked Windows me - I could not go to a restore point, I couldn't do anything.  So I had to start from scratch - re-load the operating system - windows 8.1 Pro 8.1.  Then it is time for reloading MS Office 2013 - I got my Dell/MS product key - but had to get involved Microsoft (do whatever they did) to allow me to put it back in my current product key.  All resolved, then is the time to go to my Adobe product - I've contacted Dell and I shared the purchase and shipment showing slip $ 299.00 for the Adobe product.  I assumed that it is in my digital library - I could not find any digital library - so I called the customer support number (Overseas) and they couldn't help me.  Bottom line, I paid for an installed electronic product and don't have no way to access to re - load.  After several days and calls - I am at my last appeal on October 23 in the morning - bottom line the tech rep could not find any information on my Adobe product.  In order for me to get my business online, I ended up buying another Adobe product price still an another $ $299,00.  Yes, it was a new version of what I had, but again he did have to pay full price, even if it's an upgrade, then after installation, integration, and the Fund - I asked for documentation for the Adobe product and the license key.  He said "do not worry about this, all you have to do is call the customer service number and we will help you" - well this isn't enough for me - because you can see above what happened earlier and I am complete was dissatisfied with the results.   I've been a long-time buyer/user and believe in the Dell product - but the service the customer to your loyal customers really sucks!  As a consumer of your product (s), all that I pay because I should receive the required documentation, the numbers of license and any information related to that hardware, software and firmware - I should have a way to access.

  Thank you

  Gene Davenport

  Hi gdavenpotx,

  No more, Adobe provides Acrobat XI, seems that you purchased from a dealer.

  Please run this tool cleaner uninstall all previous installer Acrobat Download Adobe Reader and Acrobat tool - Adobe Labs, retsrat your system & reinstall it using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X.

  Activate by using the serial key provided to you. If the serial key still does not work, please contact your Acrobat reseller.

  Kind regards
  Nicos

• Trial for Acrobat Pro: download fails because the file is corrupted

  I tried several times to download the trial for Adobe Acrobat Pro, but get the following message is displayed:

  "The application could not be installed because the Installer file is damaged. Try to get a new setup of the author of the application file.

  Well, I had this same problem and I finally downloaded the full version and allowed me to set up a test instead of having to pay for the full version. Try this... it worked for me.

  Here is the link to download the full version. Good luck!  Download Acrobat products | Standard, Pro | XI, X

• Adobe Acrobat Pro XI not responging not after opening any PDF

  Hello!

  Adobe Acrobat Pro XI 11.03 32 bit on 64 bit Windows 8 Pro. After opening any file PDF program shows the image of first page and immediately stops responding. "The Installation of Acrobat to repair" did not help.

  Help, please!

  Thank you. That contributed to-I played with the compatibility options. Finally affecting Windows 7 compatibility mode for acrobat.exe seems to help.

• Adobe Acrobat Pro DC - margins of the printer

  Hi all

  We currently have a problem when printing a PDF document custom containing some of money transfer.

  If we print the letter, the printer always assigns margins to the bottom of the page, causing the details of move a few millimetres up money transfer.

  For this reason, the text does not fit in the necessary rectangular boxes.

  The problem occurs on more than one printer.

  Is there a solution to this problem?

  P.S.: We tried already print the document by using the properties of "Actual size" in the settings of the printer, but it does not solve the problem.

  Thank you.

  Best regards

  In the meantime, we could find what was causing the problem:

  Apparently, the size of a new document in Adobe Acrobat Pro MS default page isn't the same as the size of the page in A4 format. After using a custom size which corresponds more or less to that format A4, the document is printed correctly on all printers.

• I needed to redownload Adobe Acrobat Pro, does not recognize my serial number.

  I need to uninstall my Adobe Acrobat Pro 11, there were several errors. I downloaded the Acrobat Pro 11 for my Mac and now it does not recognize my serial number now.

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

• I have windows 7, but adobe acrobat pro will not down load and working properly

  I have Windows 7, but adobe acrobat pro not properly installed and working properly with my Cabinet of 2020 design program, it worked on my lap top but not at the top of my desk

  Hi Marketing Haskin,

  Are you facing problems downloading or installation problems?

  Do you receive an error message?

  You download the Adobe or any third-party site official Web site setup?

  Kind regards

  Rahul

• Try to buy Adobe Acrobat Pro XI, not DC

  I am trying to buy Adobe Acrobat Pro XI, on adobe.com, but I only see the DC version. Please direct me where I can buy a serial number for the non - DC version.

  Please click the link to Acrobat perpetual DC drop-down list

  Plans and prices. Adobe Acrobat DC.

  Concerning

  Stéphane

• Adobe Illustrator CS6: Can not save the file as an EPS file.  Could not save the picture. Cannot print the illustration. Message

  In Adobe CS6 on a PC I can not save the file as an EPS file. I reinstalled the software and made a new document with a simple square in the file, but the error remains. I can save the file to any other format except in EPS format. The error window I said "can't save the picture. Cannot print the illustration. »

  

  Illustrator needs a printer.

  If you haven't set up the print to PDF format or something in the system.

• Whenever I click on combine the files he sends me to the adobe acrobat pro site, not do this on acrobat reader dc?

  can someone help me?

  It is impossible for free with Adobe software. Your choice is:

  1 subscribe to the PDF package, which allows to make and combine PDF files from drive, by sending files to the cloud to Adobe.

  2 purchase and install Acrobat Pro (for Windows or Mac) or Acrobat Standard (for Windows) and use it instead of the player.

• Adobe Acrobat Pro 8 crashes when the text is highlighted

  When I have a pdf file open in Adobe Acrobat 8 Pro and I select text in the document, (preparation copy the part of it), it crashes and I get the following message:

  "Adobe Acrobat 8.0 stopped working.  He "checks for a problem" but simply closes and I lose everything I do.  :-(  Any suggestions?

  You use AA8.0 or later version. If this isn't the case, you must take 2 steps. (1) repairs (to help); (2) update AA8 (currently at 8.3.1: on the Help menu or download from the Adobe Downloads > updates).

• Adobe Acrobat Pro can not handle time zones?

  I normally work in Texas, but at the moment I am in San Francisco. I've updated the time zone on my Mac OS X 10.6.4 system accordingly. When I try to certify a PDF with Acrobat Pro 9.3.3 my digital signature (which I just created on the PDF) is considered invalid by Adobe Acrobat because it "seems to be in the future."

  
  The best I can explain it, here's what seems to be the case:

  1. My computer is set to the Pacific time zone. It is 11:44 AM PDT
     
  2. I digitally certify a PDF document.
  • Signature properties say the date is 2010-07-28 13:44:36 - 05 '00'.
  • The time stamp included with the signature is dated 28/07/2010 13:44:36 - 05 '00'

  For some reason, Acrobat Pro thinks that the signature is not valid because she seems to be in the future. Why

  is not Acrobat Pro smart enough to handle time zones?

  
  

• I am uncertain as to how this error can occur. I use a timestamp server (http://tsa.starfieldtech.com) in my digital signature timestamp. There seems to be no preferences in Acrobat for support for time zones, so it must determine the local time clock system, but without the context of the zone.

Hi Sasha,

Acrobat turned when you reset the time system? If the time original system (actually the GMT offset) has been loaded into memory at launch and doesn't not reset itself when you changed the system preferences. Acrobat should be able to get the new GMT offset, see you are at - 7:00 (PDT) and make the changes accordingly.

As you may have noticed, in what concerns the digital signatures, all times are "generalized time Format." Many people confuse this "hour of Europe" because the month comes first, but it's an ISO standard, where the time starts to the year.

Steve

• Restored HD from a Time Machine backup of my old iMac (stolen) from my new MacBook Pro.  Not all the files have been restored.

  My iMac 27 "(2011) so my wife 13 '' MacBook Pro (2011) were recently stolen after our House was robbed.  My wife got a new MacBook Pro and I restored it successfully its data (selected "backup restore Time Machine" during the installation of its new MacBook Pro).  However, I also got a new 15 "MacBook Pro in lieu of the iMac 27".  I have, once again, selected "Restore from Time Machine backup" (selected the iMac as the backup source) when installing my new MacBook Pro.  When it was finally over, I told Time Machine to inherit from the backup.  Unfortunately, none of the files in the My Documents folder or the photos in my photo library have been restored.  Was it a bad idea to try to use the backup of the iMac as a source for the MacBook Pro (both running El Capitan)?

  is it possible that your documents are stored on another drive which was not part of the backup plan? or is the HD in the big enough MBP to inherent the old backup.

  If you open the time machine with the original backup disc, you should be able to browse the content

  

  If the files are found, you can restore by right-clicking (or CTRL + left mouse)

• Could not import the file xvid .avi with Premiere elements 11

  I just bought 11 first, and it won't import a xvid .avi file. The codec is installed, such as reported by G-Spot. And the file is important to Win Movie Maker very well. No known here problem?

  Thank you

  Unfortunately, pre cannot change with all the CODECS and especially delivery only the CODEC, such as DivX and Xvid.

  Some users have had good luck with importing and editing very latest versions of these CODECS, in the latest versions of PrE, but this is rare. Generally, the file will not import, but if this is the case, then there are usually Audio with no video or the video is so bad, they are not not useful.

  For more information about CODECS, in general, see this FAQ entry: http://forums.adobe.com/thread/546811?tstart=0

  For Xvid or DivX, I convert it to DV - AVI, and then import this file converted for editing. In my case, I use a previous shareware, DigitalMedia Converter 2.7 program. Now there are newer versions of DMC.

  Some users report such CyberLink PowerDirector and Magix MovieEdit Pro do a better job with the Xvid and DivX CODEC, but none is perfect.

  Good luck

  Hunt