Adobe Captivate 8 serial number message prevents me from using the right product

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• I have a serial number, but I can't find the right program

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  I bought 3 years ago Creative Suite 5.5 Design Premium for students (Mac). I am located in Turkey when it is importend.

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  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

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  You must speak with the customer service directly, if you want to help with the problems of account/purchase.  The forums are not the customer.  Most of us are users like you.

  There are available for CS6 products downloads.

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

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  having installed Adobe Acrobat 9.0 Pro on a pc that crashes. I tried to install it on my new PC, but I get an invalid serial number message. I don't understand because he works on the old PC. Help!

  Hello

  Please see error: "serial number is not valid for this product". Adobe Creative Suite and serial number incorrect error

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• I own 13 element to Win and just got my Mac Book so I downloaded the Mac version of 13 items and trying my serial number, but get the message that this serial number is not valid (I type the exact Win serial number I have my account

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  I have 13 element to WIN and just got my MacBook so I downloaded the MAC version of 13 items and trying to allow my serial number, but the message that this serial number is not valid (I type the exact Win serial number I have my account on the Adobe website)

  Since version 13 is no longer marketed, I will assume that you are since long TIME 30 days return policy

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• After the purchase of Adobe Acrobat with serial number, can not activate it with identification code Adobe that has a prepaid subscription to CC

  TLDR: After entering the serial number Adobe Acrobat Pro, it asks me to connect with my Adobe id, I'm doing this, and then he said to log out of 1 of my 2 computers with the subscription of cloud that I have, which makes it useless, as I bought so I can have 3 PC running adobe acrobat.

  I have AN account with BOTH the following:

  1 subscription creative prepaid cloud - PC 1 and 2

  2 adobe Acrobat Pro Version 12 - bought September 2016 - PC 3

  Please take note of that above is under a ADOBE ID account

  Steps to follow:

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  2. buy and download Adobe Acrobat Pro DC with serial number

  3. I have install Adobe Acrobat with serial number on PC #3 with no creative cloud software

  4. on the PC n ° 3, he is asked to log in to my Adobe ID to use Adobe Acrobat.

  5. I do this

  6 adobe tells me that I need to log out of 1 of my 2 PC, so I can use Adobe Acrobat

  Question:

  7. why?... I bought Adobe Acrobat for $500 USD for I can use it on my 3rd PC!

  Why Adobe doesn't realize that I have the serial number registered under my account, so I can use it on my 3rd PC?

  This Adobe Acrobat is NOT part of my subscription of cloud!

  What should I do?

  How to use my PAY Acrobat on my 3rd PC?

  Or open a separate account and request to transfer your individual copy of Acrobat for it. Then connect to that account on your computer to third and you should be fine.

• In Adobe buy screen serial number, the "Download" button directed me to a download Avarto Bertelsmann.  I have too drive my Mac, security s and downloaded files.  Avarto installation was a failure and then found another site from Adobe who succeeded

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• I have an old record of creative adobe 4 elements but it is scratched, but I still have the serial number and it is registered on the site Web of adobe, the problem is that I can't find a way to download version 4

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  If anyone knows a site were I can download this program again post in the comments

  Yves pauwels

  kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  If your version is not included in the above link, I don't know any other source