After the purchase of Adobe Acrobat with serial number, can not activate it with identification code Adobe that has a prepaid subscription to CC

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• Old school with CS2.  Have not used for a long time and I am unable to use the program as it says my serial number is not valid. Customer service tells me that the server for CS2 was arrested.  Then they sent me here to help.  Does anyone have advice?

  I don't have any idea what I'm doing with this.  Here is my discussion with the Customer Service:

  NGO: Hello! Welcome to the Adobe Customer Service.

  NGO: Hi Mary.

  NGO: I understand you get invalid serial number, I'm good?

  Mary Vance: Hi

  Mary Vance: Yes

  NGO : Please provide me with the serial number, s Mary.

  Mary Vance: I gave my serial number here

  NGO : Thanks for the serial number.

  NGO : Please let me 2-3 minutes to check your serial number.

  Mary Vance: no problem

  NGO : Thank you.

  NGO : Thank you for being online.

  NGO : I would like to inform you that the server for CS2 products have been closed by adobe since then you are not able to install the product.

  NGO : However, I'll give you the link to download the CS2 apps. Please visit the following link.

  Mary Vance: This will allow me to reinstall Photoshop?

  NGO : Yes, s Mary.

  Mary Vance: ok... What is that link?

  NGO: Please click here to download.

  Mary Vance: thank you... try now

  NGO: You're welcome.

  NGO: I will also give you the link for more information regarding the installation of CS2 products.

  Mary Vance: the download has nothing about the installation

  NGO : Please click for the information.

  NGO : I'm sorry for the bad link.

  NGO : Please click here to download.

  NGO : The link 3 is for downloading Photoshop CS2.

  NGO : Were you able to view the download link, Mary?

  Mary Vance: this file in this download is supposed to help me?

  Mary Vance: the first and the 3rd link were the same

  Mary Vance: When you try to load from my software, I get the message saying that my serial number is not valid. All I need is a serial number that works. Is that going to be possible?

  NGO: Mary, Adobe has disabled the activation server for CS2, Acrobat 7 including applications and 3 the hearing, due to a technical problem.

  NGO: So you will need to download the software from the link above.

  NGO: I know in what OS you are trying to install the software?

  Mary Vance: the link sent me to a CS2 aid package

  Mary Vance: Windows 7

  NGO : I'm sorry, you will not be able to install CS2 on Windows 7 because it does not support the CS2 version.

  Mary Vance: I got on here for a few years... why all of a sudden it would not work? Illustrator is great.

  NGO : Okay.

  NGO : You can try to download the software.

  Mary Vance: was the original link that you sent me guess for me to download Photoshop?

  Mary Vance: , I tried and got the message that the serial number is not valid. Is it possible to work around this problem or do I throw it?

  NGO : I know if you have uninstalled the product.

  NGO : ?

  Mary Vance: I uninstall Photoshop only. Then I tried to reinstall Photoshop only and received the message on the serial number.

  NGO: I check and see that there seems to be a technical problem, I ask that you please send your query to the forums so that you will be able to get resolution of our expertise and I'll give you the link to visit the forums.

  NGO: Please click here to visit the forums of.

  Mary Vance: I guess I'll try this.

  NGO: Yes, please.

  NGO: Is there anything else I can help?

  Mary Vance: I do not see where you helped me with that yet, so I guess not!

  NGO : I'm sorry for the inconvenience.

  NGO : Thanks to contact Adobe.  We are available 7 days a week, 24 hours a day. Bye!

  
  

  Any help would be appreciated.
  

  What exactly did you download?  This should be the right file: PhSp_CS2_English.exe

  Disc 1 is the creative suite not the stand-alone photoshop

• Hello, I can not activate photoshop lightroom cc and after the purchase of adobe in installments I do?

  Hello, I can not activate photoshop lightroom cc and after the purchase of adobe in installments I do?

  Hey stefanog60680004,

  I see that you have the subscription for: -.

  Piano Fotografia Creative Cloud (rinnovo all year)

  Mac/Win, all the available languages

  Please Sign Out and sign in again using your Adobe see identification code also the steps mentioned in this document https://helpx.adobe.com/creative-cloud/kb/activation-connectivity-errors-creative-cloud.ht ml.

  Kind regards

  Nicos

• Hi, I tried to download Photoshop CS5 on new Macbook but received message: this serial number is not valid for this product. Previously, it has been installed on the PC.

  Hi, I tried to download Photoshop CS5 on new Macbook but received message: this serial number is not valid for this product. Previously, it has been installed on the PC.

  Purchase http://www.adobe.com/in/products/photoshop-premiere-elements.html

• the computer in the format 2, re-installed Acrobat 10, now I can not activate

  the computer in the format 2, re-installed Acrobat 10, now I can not activate

  Why?

  If you have reached your activation limit, disable a previous installation.  If you can do it is more, contact adobe support to reset your counter of activation: www.adobe.com/support/chat/ivrchat.html

• I bought the upgrade to Lightroom 6, downloaded the dmg file I put the serial number and I get the message: THIS SERIAL NUMBER can NOT BE INVALID what do I do?

  I bought the upgrade to Lightroom 6, downloaded the dmg file I put the serial number and I get the message: THIS SERIAL NUMBER can NOT BE INVALID what do I do?

  Hello

  Please see: -.

  Impossible to validate the serial number

  Error failed to validate the serial number | CS6

• When I type the redemption code, the police immediately becomes small. Therefore, I can not activate my membership. What should I do?

  When I type the redemption code, the police immediately becomes small. Therefore, I can not activate my membership for cloud creative adobe. What should I do?

  Hello

  This link might help: help code them redemption

  Kind regards

  Sheena

• My serial number is not activate my copy of Photoshop Elements 7

  I recently had to reinstall my copy of Photoshop Elements 7 after updating my Windows 10, however my serial number for this product which is linked to my Adobe ID account no longer works.

  Copying items 7 came pre-installed on my laptop when I bought it, and I used this serial number before you activate when my hard drive failed and I got a new and had to reinstall it.  But it was when I was on Windows 7, do not know if the upgrade to Windows 10 may have something to do with it not accepting is not the serial number, just comes up with red cross when I entered it.

  Help.

  Disable you first?

  When you have a non-functional computer and cannot turn off

  Don't forget to request ONLY activation support set your number of activations

  Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990

  In addition, this program is really not compatible with Win10

  An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

  -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

  - or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions Windows COMPLETE can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

• Purchsed XI of Acrobat pro upgrade and can not activate

  Recently I bought Acrobat Pro XI for work and I read that the requirement was to have Acrobat Standard XI. I looked at my current Adobe PDF software and he said it was the XI. Not until I tried to activate the Pro version I noticed I had Adobe Reader XI not Acrobat.

  How can I activate my purchase $200? And if not, can I get a refund?

  Thank you

  JL

  You have an Acrobat file in your folder program files? You can also go to the control panel > programs &... to check for installed Acrobat. I don't know what requirement you are talking about - company or other? Generally, I would still spend the extra for the Pro and not STDS. For a few people Std will be sufficient, but most people seem to finally find something that needs Pro and they are unable to do.

  So, how do you have Acrobat - download or CD? She obtained from a dealer of play or on the website of Adobe? If it's a download, be sure to back up to another medium, generally CD or possibly a backup hard drive for future use. Was this the full version or version upgrade (probably the last for $200)? If an upgrade, you must have installed the earlier version or have available serial number during installation (so don't get rid of the previous CD and SN version is where you need it in the future).

  I guess you made the installation process. You must be logged in as an administrator and have disabled when installing anti-virus. During the upgrade you will be asked if you want to leave the previous version, remove it or enter the SN for the previous version (AA9 or more currently). Then, you will get to a point to enter the SN for the current product, I think. When you start Acrobat for the first time, you should get an activation request (and need to be connected to the Internet). This process is expected to complete the process. Strict activation looks a bit fuzzy for me since I usually run versions of business that do not use the activation process, but Adobe charges a fee for each copy installed of the institution.

• Frustration with the cat...  My serial number does not work on installing new hard disk

  Can someone please HELP...  I don't know what to do...

  Transcript of the chat...  May 11, 2016 Info: thank you for your patience. In the meantime, you can try our community forums, where experts are available 24 hours a day, 7 days a week to answer your questions. You can also chat with the experts from Adobe live on the contraction. Check out our Calendar for Ask the Experts LIVEand get 'How To' video stream live, ask questions and learn new skills! Info: now you are chatting with Chidananda. Please do not close the discussion window or browser tab because it will end our chat session. Sylvain: Hello! Welcome to the Adobe Customer Service. Sylvain: Hey Michael Sylvain: I'm reviewing your question. Please stay on the line and do not close the chat window or browser to ensure our chat session is not interrupted. Sylvain: I understand you have a problem with the installation of the Acrobat 9 product. I'm wrong? Michael Schiavone: it is installed very well... it does not accept my serial number. Sylvain: I have the serial number of the product maybe? Michael Schiavone: your file was uploaded successfully: Capture.PNG. Michael Schiavone: your file was uploaded successfully: Capture2.PNG. Sylvain: Please be sure your details online. Michael Schiavone: OK Sylvain: thank you for your stay online. Sylvain: you need to post your query on the Adobe Forums. Our competent team will solve your problem. Sylvain: because we do not have information about the activation of the older products version. Sylvain: is there anything else I can help? Sylvain: we are always connected? Michael Schiavone: I am very frustrated... I paid for the product. It was working fine until my computer quit. I had to reinstall on a new drive hard should not because I have to buy AGAIN. The forum was not able to help me. ADOBE is holding me ransom. Sylvain: I understand your frustration. We have not the older version product information. So I offered you for the Adobe forums. Michael Schiavone: Adobe forums were not able to solve this problem. When I purchase the software for $650.00 8 years ago, Adobe did NOT indicate that it was an END of LIFE. Michael Schiavone: I want an activation code that will allow me to use my software. I KNOW that your technicians have a usable code. Info: you will receive your chat transcript at [email protected] at the end of your cat. Sylvain: I suggest that get you the latest version of Acrobat Pro DC where we can help you download and install it. Given that we don't have an older product version information.

  
  Michael Schiavone: is NOT acceptable... I don't want to buy something I paid already dedicated give Me a refund and then I'll buy!
  Sylvain: I'm sorry to inform you that Adobe no longer supports older products version.
  Sylvain: we are always connected?
  Michael Schiavone: Yes... I don't know what to do. It's like I bought a car and the wheels fell. I do not support need only a serial number
  Sylvain: your serial number given is valid.
  Michael Schiavone: so why now work?
  Sylvain: due to a technical error.
  Sylvain: so I offered you to post your query on the Adobe Forums.
  Sylvain: to get your problem.
  Michael Schiavone: bye

  

  When you ask a question you will need to provide some basic information

  -Forum quick start https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

• New portable Win 10 downloaded Adobe Acrobat Pro 9 serial number will not activate product

  Adobe Acrobat Pro 9 Pro Extended running on laptop with Win 10; bought the new laptop and you also want to perform there. Found and downloaded Adobe Acrobat 9 Pro and serial number will activate not product

  FOUND THE SOLUTION ON THIS FORUM:

  I bought Adobe Acrobat Pro Extended 9. My laptop got crashed and now I want to install Adobe Acrobat Pro extended 9 as I have the serial number for this product. I'm not able to find the download link for this product, but there is a link to Adobe Acrobat

• 4 no serial number can not be upgraded to Adobe.

  A few years ago, I bought Lightroom 4 on the Apple App store, he is not come with a serial number. Today, I bought the upgrade to Lightroom 6 through Adobe. I have the serial number for LR6. When I try to install LR6 it asks the serial number for LR4. (Which I did not because he did not part). It does allow me to install without serial. I did a 'chat' with adobe customer service but am nowhere.

  Someone at - it suggestions?

  Uninstalled, reinstalled LR. Still could not get around the serial number thing. I had to send back the upgrade. They have not yet processed the refund. I'm struggling with the customer service. I was caught in a phishing scam in adobe forum pages. Someone has been in contact with me claiming to be the help of Adobe initiated by my post here. I finally realized it was a scam when they asked Adobe and my password. And I'll still have to pat the full price of $149 to upgrade to Lightroom6. Just stick with LR4 for now.

  It was the most frustrating experience.

• 6 Lightroom from Adobe directly but serial number can not be validated

  Hello

  just bought 6 Lightroom from Adobe directly, downloaded and installed on my new iMac (renovated). When I entered the serial number, it cannot be validated. Can be due to the following Adobe I me am preinstalled by the vendor?

  Thank you

  A.

  Hello, finally I could install it. Chat support has been helpful and guided me to download and run the AdobeCreativeToolCleaner. That's all. Now it is in place and works very well.

• Serial number do not activate my copy of Photoshop Elements 7, HELP!

  I recently had to reinstall my copy of Photoshop Elements 7, because it is no longer able to open. GIF files. After reinstallation, my serial number provided on the back of my package product is no longer works. I contacted Adobe support via live chat, and they were not able to help me, a lot of my frustration.

  This question is a seriously my productivity hack, and I'm very frustrated that I can use is no longer a product that I paid for.

  Real contribution to this issue would be greatly appreciated.

  I had a friend help me off site. It turns out that digital downloads and the canned versions have different caches serial.

  Thanks for nothing, Adobe Support, you're about as useful as a bag of hammers.

• My serial number is not activate Fireworks 2004

  I am trying to record Fireworks 2004 and it seems to be, but when I reopen it Fireworks it asks me to enter my serial number again.

  I tried using the key of Adobe Fireworks 2004 (DELETED), but the same happens.

  How can I get around this?

  [NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM.]

  [You gave your serial number to all who read this message before]

  [I removed the number... or those who receive all their messages of forum by e-mail]

  What operating system do you use?

  If it's windows vista or newer, you may need to run Fireworks as administrator for the directions adobe posted at work.

  "Cannot be activated" error in the former Macromedia products

  Right click on the shortcut of fireworks, select run as administrator, try adobe method posted here and restart Fireworks as you normally would and see if it sticks.