Adobe changed ID... cannot connect on BC.

I have been using my [email protected] address for many years and of course, it's my adobe ID (well until I heard of BC) and I decided to move my site British Colombia. So imagine my surprise when it wouldn't let me set up my email address (never had a problem with all the other guests.) Because I needed to have this email back and as soon as possible, I went and spent my Adobe ID code now I can't not in British Colombia and I have a site to move as soon as POSSIBLE.

Hello

In this case please join our support chat so we can help you with your connection problems.

http://helpx.Adobe.com/contact/index.html (select the catalyst for business)

Our agents will be able to pull up your account and continue the investigation.

Kind regards

-Sidney

Tags: Business Catalyst

Similar Questions

  • Adobe Content Viewer cannot connect to iPad only

    Hello

    We did a folio and shared with a client via digitalpublishing.acrobat.com.

    The client creates an Adobe ID, received an email from adobe and clicked the link to check the validity of the e-mail address.

    He has agreed to the terms on the Adobe site.

    On an iPad, it cannot connect to the Adobe Content Viewer.

    But... it works very well on an Android tablet.

    I asked the customer to go to digitalpublishing.acrobat.com and accept the terms, but it still does not work.

    How can I solve this problem?

    Adobe Content Viewer is our showcase for potential new customers that we are able to do. If I can't show... I can't get new customers.

    TIA.

    Olivier - Concerto

    I finally thought to it. I connected to the DPS on the desk and received a confirmation email. Then, when I went back to the iPad, the connection worked. Thanks for getting back to me.

    -Michael

  • Adobe Application Manager cannot connect :(

    Hi all

    Maybe someone will help me support is not

    I bought a new laptop running 64-bit Windows 8. Then I installed the following software to my creative cloud subscription:

    _ Lightroom, up and running fine

    _ Photoshop, installed in trial mode, as he could not connect, well, I thought it was a temporary bug and leave it in the trial.

    I couldn't update my final test software such that he asked to connect to the internet and enter the Adobe ID.

    After a long discussion with a technical support agent Adobe it me to Photoshop to uninstall and reinstall once more. 'Ideal' that I can't download now even Photoshop like Application Manager wonder Adobe ID at the beginning.

    After another verry long discussion with little support technical agents the only think that they can say this is probalbly a problem of language (Polish) and gave me local contact supports the team in Poland.

    I'll do it, but I'm sure that's not the source of the problem.

    For info:

    I'm not on a protected network, just a router and a DSL modem, even directly connected to DSL AAM cannot find internet connection. Even on a different network in a different place.

    Even with the firewall and antivirus off MAO doesn't work. There is nothing in hosts. I am borrowing the server licenses adobe as indicated by the agents.

    So everything works fine only shit AAM find a way to find my internet connection.

    Oh and for the final, a second computer connected to the same home network have the same creative cloud liscences running, updated and works well.

    So if anyone has an idea of what I need to do to not sue Adobe for 3 days lost to seek the solution I'll be happy to read it here

    I just can't work.

    M.

    Ufff it works! Technical support in Poland helped to get directions for a solution. Thank you!

    Now I explain how:

    Probably a process in Windows 8 blocks Adobe Application Manager that cannot connect to the internet.

    A quick solution is to create a new user account and install all software of this account, as the programs are shared you need not use all the days of the account.

    It is a solution for a while as each month what MAO will try to connect and check if your license is still in place.

    In the end, I have to check all the processes one by one and disable one who blocks the AAM, which will certainly take me a lot of time

    But for now I have a working software... Finally...

    How much money will I get Adobe for this tip for debugging? A discount will be welcome for 3 days lost here :/

  • ADOBE DOWNLOAD WIZARD cannot connect to my Adobe ID

    I'm running the CS6 Premium

    recently, I also BOUGHT Lightroom, I don't want all the perpetual rentals on my computer [uter products

    but suddenly, I noticed that I have a cloud creative app on my menu at the top and it takes too the intetnent several times per minute (and even less than a day)

    I don't know yet why I have this application unless Adobe he slipped on my machine as well as the purchase of 6 of Lightroom, but I don't need or want to

    but when I tried to remove it went through the process only to suddenly stop and say that he had to stay

    trying to figure if I could go back to old CS6 ADOBE DOWNLOAD WIZARD, I started toward the top of the icon right and found that I was unable to connect to, with a message saying: -.

    «Impossible to call CFC - login of the method is not found by dialing tdrc.tdrcfacade.»

    do not know what to do now...

    has the arrival of CreativeCloud app messed up my ADOBE DOWNLOAD ASSISTANT?

    and what I can do about it?

    I want to go back to what I had it's much less intrusive

    already, I think that se presence has completely messed up my Finder

    How we stop to resume my perpetual license CS6 creative cloud?

    https://forums.Adobe.com/thread/1584746

  • I've just upgraded to Adobe reader DC and now I can't save PDFs. really really frustrated. Says that it cannot connect to a DDE server.

    I've just upgraded to Adobe reader DC and now I can't save PDFs. really really frustrated. Says that it cannot connect to a DDE server.

    In previous versions of reader, a small change in the Windows registry fixed this problem.  I don't know if this still works for CD player, but it is interesting to try: download, unzip, then run the registry script from https://files.acrobat.com/a/preview/aa605eb3-5973-4cab-85d0-dea22fb92680

    It will make the following change to the registry:

    Windows Registry Editor Version 5.00

    [HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application]

    @="AcroViewR10"

  • Clock set to date before January 1, 2001. Pop - ups require to accept incoming network connections for: krb5kdc, cups-lpd, MDNSResponder, configd. File system ARDAgent.app has been changed and cannot be repaired by disk utility. Files repaired permissions

    As soon as that connected with the password, the clock is set to date before January 1, 2001. Pop - ups require to accept incoming network connections for: krb5kdc, cups-lpd, MDNSResponder, configd. File system 'System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent' has been changed and cannot be repaired by disk utility. Files permissions were repaired by disk on the install disc utility. How can I stop this?

    Am also using Firefox 43.0.3 browser like Safari.

    'System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent' has been changed and cannot be repaired by disk utility. Files permissions were repaired by disk on the install disc utility. How can I stop this?

    You can ignore the above.

    Utility disk - permission errors, you can ignore

    System preferences/Date & Time/Date & time - is it set to automatically set the date and time?

  • I changed my password but cannot connect. When I reset the password they send an e-mail to my other email account, but there is no text tell me how to change

    I changed my password but cannot connect. When I reset the password they send an e-mail to my other email account, but there is no text tell me how to change it. He repeats to me just 'loading '.

    frustrating

    If you are referring to a Windows Live account, you can get help here: http://www.windowslivehelp.com

  • Creative cloud cannot connect to the Adobe servers.

    Hey,.

    I tried to download the trial version of the cloud creative to try it before you buy the plan of the student. However, when I select the Panel app the message "Impossible to get on the adobe servers, please check connectivity internet, Firewall setting and try again" and then a small box orange appear low says 'impossible to join the adobe servers '.

    I tried everything the internet told me to do and still no joy. Can someone help me please? I'm getting super frustrated with it!
    I don't know if it means anything, but I tried the advance troubleshooting setting where it gives you links to see if you can log in to the adobe activation servers. With the connection to the license, I get a web page that says that 'lm.licenses.adobe.com refuses to connect '


    Thank you

    Amber

    Please read https://forums.adobe.com/thread/1499014

    -try some steps such as changing browsers and disable your firewall

    -also clear the cache of your browser if you start with a fresh browser

    -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

    https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

    http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  • Adobe cannot connect to Internet

    Adobe cannot connect to Internet, but Internet works well. I have Adobe CS6 Master Collection for Windows.  I tried everything... ALL without any result. Please help me.

    Please see:

    Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

    'Please connect to the Internet to continue' error keeps popping up.

    Error: "could not connect to the server.

    I hope this helps.

    Concerning

    Megha Rawat

  • Cannot connect to Adobe Photoshop

    Each time, Yes, every time, I start Photoshop CC 2015 it says it cannot connect to Adobe!

    I have a job entirely Internet connection and I can sign out and sign back in again so it's not really a problem at my end.

    Why oh why am I getting this permanent really irritating problem?

    Click here to solve the problems takes me to a "Page not found"!

    capture1.jpg

    TIA

    Hi Roger ,

    Sorry for the inconvenience.

    You can try the following steps: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    Creative Connection of clouds and preview file synchronization update | Creative blog Cloud by Adobe

    Also that moving to the forum creative cloud: cloud of Adobe Creative

    Concerning

    Jitendra

  • I can't install Adobe Flash Player.  I have windows 7 64 bit and firefox browser.  During installation, that I get a message "lost connection", followed by "trying to reconnect", then cannot connect

    I can't install Adobe Flash Player. I have windows 7 64 bit and firefox browser. During installation, that I get a message "lost connection", followed by "trying to reconnect", then cannot connect

    Please use the Offline Installer

    Internet Explorer:

    http://fpdownload.Macromedia.com/pub/flashplayer/latest/Help/Install_flash_player_ax.exe

    Firefox and other NPAPI browsers:

    http://fpdownload.Macromedia.com/pub/flashplayer/latest/Help/install_flash_player.exe

  • Creative cloud tells me that it cannot connect to the adobe servers. It worked fine for about a year. Now I can't access any of my programs. I'm losing money. Help

    Creative cloud tells me that it cannot connect to the adobe servers. It worked fine for about a year. Now I can't access any of my programs.

    I was not able to launch Lightroom or Photoshop to round a week now.

    I'm losing money. Help.

    Pay your membership subscription on time or lose access to your work, your programs and potentially your livelihood.

  • Adobe Connection Manager cannot connect to the Adobe servers

    Hello

    I found many sons of this topic, but not helped me to solve my problem.

    I have not used my app in a few months. A few weeks ago, I did it again and still get the message that my subscription cannot be verified because it is unable to connect to the Adobe servers. I started the Application Manager and get the same message there.

    I tried everything in this document: http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html all measures are successful and

    I tried to connect my laptop directly with the LAN cable to the modem, always without success

    I do not use proxies.

    I disabled my firewall and Antivirus, spyware, etc. applications, it always says that it cannot connect.

    I tried to download the Desktop Application, but also the message that it cannot connect to the servers.

    I really don't know what to check out more. I have no problem with secure sites or something else, that I use.

    Any suggestions that could be the problem?

    Note: it is said to set the clock correctly. What time does yone check against? My Windows is German, he CC is German, I'm in Germany and use the time zone correct. I often use the US formatted numbers and date formats, because I need it Hat way for work. I tried with the settings the Americans and the Germans, well. Makes no difference.

    Thank you!

    If you are a user and then select the hidden admin, restart and try to update/activate. Click here to find out how toggle hidden admin: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista /

    If connected to the corporate network contact your IT Department to see if a Proxy Server or firewall does not block the activation.

    Thank you!

    Ankit

  • My adobe program tells me that it cannot connect to the DDE server?  What is my ISP or what?

    I try to open a PDF doc and my adobe program tells me that it cannot connect to a DDE server?  What is c?  I tried to download Acrobat Reader again and still get the same message.

    Arlene, isn't Adobe Customer Service, but a user to user forum. What you received was for free assistance from another user.

    And if your question has been answered, could you please mark as answer?

  • Computer cannot connect to internet after the user changed network name

    Original title: "Network__".

    We offer free wifi in our lobby and yesterday a man asked our pin # so he could get on the internet, we discovered after leaving one of our computers cannot connect to the internet as the name of network now shows its computer network and it has need of a code key passes and the password , how can we disable and back to ours?

    You gave your PIN #?
     
    There should be a reset button on your access to restore your system to
    by default. Of course, you will then have to re-enter many of your
    security data, unless you have saved it.
     
    "Artic Auto Air" wrote in message
    News: 92aa11d3-77ea-4680-b04c-c415b59e2c66...
    > We provide free wifi in our lobby and yesterday a man asked our pin #.
    > so he could get on the internet, we discovered after leaving one of our
    > computers cannot connect to the internet because the name of the network shows now
    > like its computer network and there need a code key passes and the password, how
    > We turn off and back to ours?
     
     
     
  • iPhone cannot connect to the server to iCloud

    Hello!

    My son IPhone cannot connect to the server iCloud. App Store is not available. In the iTunes and App Store from the settings app, I can't log in. IPhone resetting is not possible. Restore from iTunes on Mac is not possible, because find my iPhone is active on the iPhone, and it cannot be turned off, because in the pane of the application of the iCloud settings can't do anything until I have to accept the new terms and conditions, which cannot be made.

    WiFi on the phone works great with Safari, Mail, but cannot get new e-mail messages. The weather application does not connect.

    His iPad that is connected to the same iCloud account has no problem and there is no problem to connect to his account on iCloud.com.

    I tried to restart and reset hard iPhone and updated to 9.3.4 via iTunes on Mac (which went without pain, but doesn't change anything).

    Any help much appreciated!

    Does anyone have advice at all...? Aside from throwing the thing?

Maybe you are looking for

  • title bar of Firefox 28

    I noticed here: http://sessionManager.mozdev.org/history.html?oldVersion=0.8.0.8 & NewVersion = 0.8.1.0 you modify menus and get rid of the title bar. I hunted around on your Web site and have not found that a clear explanation of what's going on. So

  • M4P. protected files

    I have a mini iPad set updated to iOS 9.3.1 and recently subscribed to Apple music. I could download music on my iPad and synchronize with a computer via iTunes on Windows, but when I try to download music download as a DRM protected file. Is it poss

  • Re: Satellite M30X - can the CPU and GPU be improved?

    The chip CPU & models M30X display may be set to level and what?Thanks, Pete

  • Hi, I have a d630 Latitiude. I recently bought this and have loaded XP pro. I am unable to get my wireless

    My service tag is (6W9FR1S). I am unable to get my wireless to work (although bluetooth works) the wireless light on the lower right part of the screen don't light up either. I downloaded all the drivers of your download page. Cable connection is wor

  • access__ Outlook and the web

    Outlook Web Access does not work, explain the process you would follow to determine where the problem is.