Adobe CS5 Premium do not reinstall... help?

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  Uninstall using the own uninstaller from adobe by the use of the Adobe Creative Cloud cleaning tool to solve installation problems, restart your computer and reinstall.

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  I have reinstall my Adobe Design Premium CS5, but when I enter my license number, he says it's an invalid number. What should I do?

  Hello

  You have allowed CS5.5 to register for your account. you need to download a good set up for Cs5.5

  Download Adobe Creative Suite 5.5 products

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  CS5 Web Premium worked fine on El Capitan until I migrated.  Then he gave me the screen to enter the serial number of my product or purchase.  I entered the serial number and he said that it was not valid for this product.

  I spoke with a representative of Adobe yesterday who gave me a link to download the suite again and use my serial number to activate.  I downloaded it 5 times and every time it says installation file is corrupt and eject the disc.

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  Here's my chat with an agent of Adobe yesterday:

  ...

  Malick: You want to activate the product, correct?

  Malick: We are still connected?

  Jennifer Davis: Well, I had a product that has already been activated. Then I upgraded to El Capitan and migrated my old files on and now it gives me a screen of Adobe Photoshop CS5 Extended Trial. I have my serial number.

  Malick: Please provide the product serial key.

  Jennifer Davis: (provided serials)

  Malick: Please allow me 1-2 minute (s) review the details of your account.

  Jennifer Davis: OK. Thank you

  Malick: Jennifer, you pull a software license option?

  Jennifer Davis: Your file was uploaded successfully: Screen Shot 2016-07-30 at 7.07.13 PM.png.

  Jennifer Davis: I'm not sure what you mean. I sent you a screenshot.

  Malick: Jennifer, the key to this series is of Adobe Web Premium cs5

  Jennifer Davis: Yes

  Malick: and you have downloaded the wrong product is photoshop

  Jennifer Davis: I don't understand.

  Malick: Jennifer, I provided you a link please visit the link and select Adobe Web Premium link

  Malick: then downlaod it and launch it and use serial keys accordingly

  Malick: https://helpx.Adobe.com/Creative-Suite/KB/CS5-product-downloads.html

  Jennifer Davis: OK. This should restore my activation?

  Malick: Please uninstall the previous

  Malick: and then install it

  Jennifer Davis: Where should I go to uninstall?

  Malick: product launch go to menu help-click Disable or disconnect

  Jennifer Davis: I can not launch the product because it goes right to the screen right, I emailed you.

  Malick: Alright

  Malick: then click on the product

  Malick: Sorry link *

  Malick: and download the product

  Malick: Select Adobe Web Premium link

  Jennifer Davis: Also, it will interfere with my installation of Creative Suite CS4? I noticed that I can not open Photoshop CS4 now because it goes to CS5 rather.

  Jennifer Davis: I am the download link now.

  Malick: No, it won't create any problem with cs4

  Jennifer Davis: When I click to open CS4, need me the same screen that I sent you.

  Malick: This link is cs5 and serial key is also cs5

  Jennifer Davis: Yes, but when I open any CS4 product that has also a CS5 of the same product, it does not open. Need me this same screen CS5.

  Malick: Jennifer, cs4 is produced different.

  Malick: Can you provide a serial CS4 key

  Malick: ?

  Malick: 

  Jennifer Davis: I understand that CS4 is a product different from CS5. It is also a separate issue I mention.

  Malick: Please provide cs4 serial key.

  Jennifer Davis: I download the CS5 link you sent as we speak. I insert the serial number for this product once it is downloaded. 

  Malick: Alright, so should I stay connected?

  Jennifer Davis: However, I also have the question of where to uninstall the CS5 Web premium. I can uninstall each component in the file by using the backout package. 

  Jennifer Davis: Yes, please.

  Jennifer Davis: A new question, which I have, is that I can not open my CS4 products if it also has a CS5 of the same product. For example, I can't open Photoshop CS4 because I have photoshop CS5. 

  Malick: No, there should be no problem with cs4.

  Jennifer Davis: When I click on Photoshop CS4, it opens the screenshot I sent you earlier.

  Malick: Jennifer, to check your question I need a serial key of cs4 please provide me with the serial key.

  Jennifer Davis: Where can I find?

  Jennifer Davis: As a side note, I found out where to uninstall them CS5.

  Malick: There is no cs4 in your account

  Malick: You have any alternative e-mail?

  Jennifer Davis: I don't think I ever recorded. Where can I find it on my computer?

  Jennifer Davis: (e-mail supplied)

  Malick: No, it's no cs4 under him only acrobat and cs5 is here

  Malick: You have the invoice of the product?

  Jennifer Davis: Nope. I got it for several years, however. I check with my husband now.

  Malick: well, let me know

  Jennifer Davis: Your file was uploaded successfully: Screen Shot 2016-07-30 at 7.39.57 PM.png.

  Jennifer Davis: Also, for some reason any download from the link you sent me stopped and said that I didn't have the permission to return to so I had to restart.

  Malick: Please restart him.

  Jennifer Davis: Since approximately 08-09

  Jennifer Davis: I had CS4 since about 2008-09.

  Malick: Jennifer, without serial key that I can not help you need to provide the invoice if you need of a serial of cs4 key

  Jennifer Davis: Is not on my computer anywhere.? Some programs work and some aren't.

  Malick: Jennifer, without serial key is not possible to provide any information

  Jennifer Davis: I understand. But what I'm asking, is to find the key to series on my computer since I was still a bit of the product operation?

  Malick: No, you can't find serial key system.

  Jennifer Davis: is there any other information that could lead to my serial key?

  Malick: We can help you if you have a valid invoice of the product.

  Malick: or you must contact your dealer for advice

  Jennifer Davis: Okay. So, how can I get my CS4 products rerun?

  Malick: Jennifer, please contact your dealer regarding this issue.

  Malick: You have downloaded cs5?

  Jennifer Davis: thank you very much for your advice, but that was more than 15 years ago. I have no idea who my dealer was.

  Jennifer Davis: , I'm working on CS5. He has 41 minutes go.

  Malick: Jennifer, I'm leaving your case contact us view file number 0219302274

  Malick: and please follow the instructions I provide allows you to install cs5

  Jennifer Davis: Okay. Thank you.

  Malick: If you encounter a problem, please contact us abck.

  Malick: Thanks to contact Adobe.  We are available 7 days a week, 24 hours a day. Bye!

  Tell everyone you know who owns a Mac, including Apple employees... Migration of Mac and Time Machine NOT FUNCTION correctly with the Adobe program activations due to hidden folders are not included when Migration or Time Machine make their copies

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  -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help

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  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  - and more help in http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

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  ----------------------

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