Adobe on El Capitan products
Hello
Recently, I upgraded my mac to El Capitan and the Adobe Creative Suite 5 Master Collection, I use on the work begins to malfunction. I have uninstall and disable the package on my old mac and tried to install it on my new mac, but it will fail to activate the product.
My mac has El Capitan 10.11.3 installed, and I have a few questions to:
-CC products have some problems with this version of Mac OS?
-Should which version of CC products I buy to run without problems on El Capitan?
-How can I contact directly to discuss products and plans?
Best regards
CS5 was written LONG before El Capitan, so if you have any problems, there is no support from Adobe
The latest versions of cloud programs have been updated to work with El Capitan
Cloud Plans https://creative.adobe.com/plans
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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Adobe Creative Suite CS Production Premium 5.5 works with El Capitan OS?
Hi, I'm using a MacBook Pro (late 2011) and am running OS Lion. I ran into a lot of hiccups recently as a lot of my Apple software programs (including iTunes... my iPhone will communicate with my computer) will not update more. So, I'm forced to update my operating system OS to OS El Capitan. Will be my work of Adobe Creative Suite CS Production Premium 5.5 with this OS? I have been dealing with the problems of health in more than a year now and get back to work as a facilitator, artist and filmmaker. I desperately need my 5.5 CS to work and cannot afford to pay for a subscription service (CC) at the moment. Any help would be amazing! It is a list of Adobe software that I use every day:
Photoshop CS 5.1
After Effects CS 5.5
After Effects CS 3
First Pro CS 5.5
Hearing CS 5.5
Illustrator CS 5.1
Media Encoder CS 5.5
InDesign CS 3
On still CS 5.1
CS6 AND EARLIER are not supported on El Capitan, so if you have problems, you will not get an update to solve problems
CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan
-which means you are trying to use CS6 and earlier at YOUR risk of having problems
-You can get CS6 and previous programs to install and run, or you can not (some do, some don't)
-Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help
Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)
-also a TEMPORARY security change https://forums.adobe.com/thread/2039319
-the guardian https://support.apple.com/en-au/HT202491
-
8.1 (surface Pro) - Adobe Creative Cloud 2015 products do not launch Windows
Hello
I've seen similar problems, but none as just that and not a solution that actually worked.
I have a Windows Surface Pro 8.1. I installed creative cloud on about a year ago (I never had a problem with the sequel to 2014). But I uninstalled it due to the 2 limit licensed computer.
Fast forward to present day, I reinstalled creative cloud yesterday and I just want to get Illustrator on my Surface. Illustrator 2015 installs without a hitch, however, when I go to open the product, nothing happens (no splash screen, no errors). For fun, I installed Photoshop as well to see if it was the product, but Photoshop does not either. The only response when you attempt to launch an application is that it appears in the Manager of tasks for a brief second and then disappears. Here are the troubleshooting steps I've already tried:
-disconnected and recorded in CC
-Tour Sync disabled
-moved the location of the folder and confirmed the permissions on the folders
-Made sure 8.1 Windows is fully patched, restarted the Surface
-Uninstalled all Adobe (Adobe deleted registry keys) products, reinstalled CC
-Ran in compatibility mode (all flavors)
The only other thing I have seen is that this is a problem with the CC 2015 products, but because I just downloaded CC on my Surface yesterday, I can't try to install an earlier version. Does anyone have an overview of what's going on?
Please visit: FAQ: what should I do if I get a blank white screen, spinning wheel, or my CC application does not open?
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Hello. I do not understand what that error for Adobe Illustrator and Adobe Muse creative cloud products: I open the app and they are closed today. In the writing of Muse: app error #1009 in Illustrator just closed.
Please check:
TypeError: Error #1009: cannot access a property or method of a null object reference.
Adobe Flash Player Error #1009 Windows 8.1
Flash Player ' TypeError: Error #1009: cannot access one - Microsoft Community
It seems to be an error in the Flash Player rather than illustrator.
Concerning
Stéphane
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I downloaded the Adobe Premiere Pro CS6 product for free trail. Now, there is one last month, when I try click on 'buy now' cannot display the web page. What is the problem? The trail is over?
Hello
Contact please contact customer service
Kind regards
Gag
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Adobe ceased updates of Adobe Creative Suite 6 Production Premium (no-Cloud)?
Adobe has stopped making the updates available to all non-cloud applications? I have Adobe Creative Suite 6 Production Premium. Can't seem to find it there are updates for the applications.
Thank you
Jack
CS6 has not been updated for 2012 and will never be again.
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I get this error message. "Error adobe license for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contact your COMPUTER administrator or Adobe customer support for assistance. (148: 3) "How can I fix it? When I reinstalled the software, I get a message that I have an invalid serial number.
Hi John,.
Could you please the version of Acrobat you are using, and also work on the operating system?
To check the serial number of your product, you may return the following document.
Quickly find your serial number
If you are using windows you can see the following link for more information on the solution to the existing problem.
https://helpx.Adobe.com/Creative-Suite/KB/error-licensing-stopped-Windows.html
If you wish to contact Adobe support team, please visit the following link.
http://helpx.Adobe.com/x-productkb/global/Service1.html
Please click the blue button "Still need help" to connect with Adobe executives.
Let us know how it goes. In case you need more assistance write us back.
We would be happy to help you.
Concerning
Sukrit diallo
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I recently cancelled membership adobe cloud and then re installed my edition Adobe Creative Suite 6 Production Premium schoolgirl and her teacher, and now it does not start. I get a message that I need to renew my membership of cloud creative in order to use this product.
How we stop to resume my perpetual license CS6 creative cloud?
https://forums.Adobe.com/thread/1584746
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
I have Adobe Creative Suite 6 Production Premium installed on my desktop. Can I install and activate the same product/serial number on a computer laptop aditional?
Yes, as long as the machine meets the system requirements for the software. Your license allows two active facilities.
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I have a monthly subscription to Photoshop CS6 costs $19.99 a month on a 12 month subscription. I see now that Adobe offer the same product for only $9.99 per month. Is it possible to change plans with any extra cost to me. Thank you
Hi rjmo
Yes, you can switch to creative photography Cloud Plan without penalty.
Please check this doc for the differences between this plan and the simple app Photoshop you currently: helps Photoshop | Differences between Photoshop and creative photography programs Cloud
Let me know if you want to switch and I can fix it.
Thank you
Bev
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I'm not able to install the adobe on my ipad3 product
I'm not able to install the adobe on my ipad3 product
Which product you are trying to install on your iPad?
Dreamweaver is not a mobile application, you can only install it on Windows or Mac OSX.
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What software is in Adobe Creative Suite 6 Production Premium and Adobe Creative Suite 6 Master Collection?
As stated on the site Web of Adobe:
-
Adobe Creative Suite 6 Production Premium student and teacher
Hello!
Maybe I'm going to look for all the Adobe Creative Suite 6 Production Premium for students and teachers.
And I wonder if I can use this edition, when I'm just a normal student in a normal school in Germany.
Now I'm in the 9th grade and very interested in editing.
In my school, I am also in a class of video editing and I want to get more professional.
You can link to education FAQ below.
http://helpx.Adobe.com/x-productkb/policy-pricing/Education-FAQ.html
-
Hi need a re - download Adobe Creative Suite 3 Production Premium
Adobe Creative Suite 3 Production Premium, re - download
My computer failed and I had to upgrade to windows 7. But I lost my CD of Creative Suite 3 on a movement.
Can you help me please? This suite has been a way for me to make some extra cash, filming and editing.
Production Premium
3
WinJuly 6, 2010Serial: < deleted by the moderator >
Thank you for what you can do use.
Blessing,
Michael Bartley
< deleted by the moderator >
If you get the 404 error, then please re - examine the directions posted at the top of the page for http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html.
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Windows 7 Edition using Home Premium. Had Adobe Reader and Flash work and then had problems to update. Uninstalled all Adobe products and now cannot re - install. I get the error "certificate authentication failed. Other proposed help sites enter gpedit.msc but it is not installed on my machine (not available with Win 7 Home Premium, I understand, $220 upgrade to Ultimate... :-(
Hello
Step 1: Run the fixit to solve the problems of the uninstalling and reinstalling:
Solve problems with programs that cannot be installed or uninstalled
http://support.Microsoft.com/mats/Program_Install_and_Uninstall
Step 2: I suggest to try a clean boot and install.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After installing windows update, follow step 7 in the link provided to return the computer to a Normal startup mode
To further support contact Adobe support to improve assistance to this topic:
http://forums.Adobe.com/community/webplayers/flash_player
http://www.Adobe.com/support/Flash/
The video problems with Internet Explorer
http://support.Microsoft.com/kb/2532294
It will be useful.
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