Adobe Reader does not open due to a problem - Mac, not PC

"Adobe Reader does not open due to a problem.

Check with the developer to make sure that Adobe Reader works with this version of Mac OS X. You may need to reinstall the application. Don't forget to install the updates that are available for the application and OS X.

Click report to display more detailed information and send a report to Apple. »

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20/09/2014: had the Mavericks for ~ 1 month. Acrobat Reader from Adobe work very well.

OS X Got notice of Acrobat update 10.9.4. I did and it could not be updated and got the above message! V. 10.1.12. I searched and found Acrobat v. 11.0.07, I trashed/uninstalled Adobe Reader 10. app & also trashed; Adobe Acrobat.com.app folder.

I D/L new software Adobe Acrobat Reader v. 11.0.07. It worked fine!

Then I upgraded OS X in v. 10.9.5. new software Adobe Acrobat Reader v. 11.0.07. Always worked well!  Hours later, he failed to start with the error message above again!

(Crash newspapers available if necessary to solve this problem)

Now using Mac preview to open PDF files.

BTW, I clicked on 'get Info' on the reader app & see that a box has been ticked "open in 32-bit mode". Given that my Mac is 64-bit, I unchecked that box & tried again launch & same exact error.

Thank you!

Hi Iconoclastmac,

Please try unistalling Adobe Reader and system cleaning by the following steps:

1. go to/Applications/Adobe Reader.app. Drag and drop this app in the trash.

2. go to the Internet plug-ins present in the System/Library/Internet Plug-Ins library - / and put the following in the Trash:

(a) / Library/Internet Plug-Ins/AdobePDFViewer.plugin

(b) / Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

3. go to/Library/Application Support / Adobe and move the following files to the Trash:

(a) / Library/Application Support/Adobe/Reader

(b) / Library/Application Support/Adobe/HelpCfg

4. go to /Library/Preferences/com.adobe.acrobat.pdfviewer.plist and place this plist in the trash.

Restart your Mac.Try install Adobe Reader ftp://ftp.adobe.com/pub/adobe/reader/mac/11.x/11.0.09/en_US/AdbeRdr11009_en_US.dmg 11.0.09

Tags: Acrobat

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