Adobe sign - added two signatories, only shows don't not signatures

Hello world

I am the 14 day trial to test and thought that I had a good time until I tried to add two signatories.

Here's the situation:

One is e-mail client. They are required to initial 1st page and add the signature on page 2. Which works very well.

Signatory 2 it's me, via the link 'Add me '. Added the first box for me, made sure I chose my own email to associate with and also Conditions do not show up to the first person the TWO initials and sign on their part put the same conditions on the area of signature for me, once again, manufacturing, be sure to choose my own email address that signing.

The results after sending.

Signature and initials of the client work very well.

When I connect trying to make my initials and signature, the document has an extra page with a box of generic signature and without access to the pre-installed signature and the original boxes that I created.

What is the problem?

Thank you!!

Hi adamh89361894,

Could you please share the screenshot of the Signature block that is added at the end of the document also the screenshot of the Adobe account sign-> account-> account-> the Signature preferences page settings.

Feel free to contact us if you have queries or concern.

Kind regards

Aadesh Kumar Singh

Tags: Adobe Sign

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