Adobe Stock marketing, support and practical cancellation unpleasant and misleading

Similar Questions

• I don't have Adobe Stock. I want to cancel, and rearrange the plan

  I don't need adobe stock and I want to terminate this program

  Hi Yunan,

  Please see cancel your membership of Stock

  Kind regards

  Sheena

• Can I use the graphics Adobe Stock to print and sell them on the market under their current license professionally?

  I would like to print a chart that I found on a T-shirt and sell shirts. Is this legal?

  Hello

  Please see the FAQ for more information - help Adobe Stock | Frequently asked questions

  Section - Adobe Stock usage and licenses

  Thank you

  Bev

• Adobe Stock 'Free' trial refused to cancel

  I added the trial version free Adobe Stock to my subscription of the CC and used about 6 of 10 free photos. I went to cancel within 30 days to find that my account had already been loaded on the 29th day renewal period? Tried to chat to solve, the guy told me that my subscription had several months (CC MY account has been, no STOCK).  There is no help, because they would not pay the renewal or cancel the subscription without 'start' fresh termination $159! What gives? After researching I found free trial Adobe Stock SCAM with a few others who have signed up for the trial period and tried to cancel.  I am not happy and certainly suspicious of all future subscription. I just want to cancel the Add on stock! Any other suggestions that taking to Twitter? Someone had problems with subscription cancellation?

  Hello

  Your subscription of Stock began on 23 March, renewed on 23 April.  It seems that this charge had already dealt when you contacted support & have been notified of the early termination fee.

  I'll need to Stock subscription must be cancelled without fees.

  Kind regards

  Bev

• Adobe Stock - image authorization and restrictions of his

  Hello team Adobe Stock

  I would like to learn more about the Adobe Stock offer.

  Here are my questions:

  (1), an advertising agency, can we use images downloaded from Adobe Stock on the layouts for our customers who will use later on the different guarantees such as printing, posters, billboards etc.? (your legal Affairs is not very clear on this)

  (2) our creative team using Photoshop etc, I like Art Buyer can hold the Adobe Stock subscription in order to control the image downloads?

  (3) what would be the best price option for us as an advertising agency where one person is in control of the Adobe Stock account?

  Forward to your response.

  Concerning

  Miss T

  Hi Miss T

  (1) images can be used for illustrative purposes in any type of media - check here for examples and a link to the full T & Cs - images free of rights, pictures and graphics. Adobe Stock

  (2) Yes, you can

  (3) would depend on number of images as required on a monthly basis.  Details available here - plan Adobe Stock price and membership plan. Adobe Stock

  Please also see our FAQ - frequently asked questions, Adobe Stock

  Thank you

  Bev

• Do you know that if you get a free trial version on Adobe Stock images but do not cancel in time it will cost you a lot of time?

  Many companies offer free trials for products, but requires a credit card so that they will automatically renew a monthly subscription and charge it to you if you cancel it.  It is a common practice in the industry.  However, in the case of Adobe I learned yesterday that not only he did charge every month, but they will charge you a $149.95 cancellation fee if you do not cancel before the free trial end.  It is true - if you are travelling or are struggling to load or have trouble finding where the "cancel my subscription is" or just get on with the job... If you wait longer than the trial period and you wish to cancel because you are not what you thought you could when you clicked on 'free trial', you're in for what you paid to date over $ 149.95 for Cancel.

  Did you know that?  (there is my question to you)

  Yes, he's right in the agreement when you register.

• I can't cancel my subscription to adobe stock

  I have subscribed to the trial offer 10 free stock images.  I tried to cancel after a week and there is an option to add another month for free, so now a few weeks later, I tried to cancel, and given that it is more than 30 days of the original sign, I'm told that I'm stuck with the one year subscription!  When I added the extra month, what was that then?  He didn't really give me an extra month, gave me enough time to get stuck with a subscription.  It is completely fraudulent.  I was told that I owe $134 to cancel, or I can continue during the year with 3 months free, for a total of about $270.  I just wanted to try.  I used one of the ten images that I downloaded.  It is not something that I need.  I tried to cancel within 30 days!  That's happened?  Why I was offered another free month if it meant that I lost the ability to cancel?  How that could be explained?  It is ridiculously manipulative.  I just want to cancel.

  Hello

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  Cancel your membership Adobe Stock

  I want to cancel my Adobe stock

  Cancellation of the Stock Image 10 free Adobe Plan

  Cannot cancel Adobe Stock?

  Please go through the Adobe - General conditions of subscription as well.

   

• After the last update CC visualization and image preview for always (like at dial-up speed placing images in CC apps via site Internet Adobe Stock) - is there a problem?

  After the last update, image display Adobe stock so that it 'charge + connects' Apps take forever (dial-up speed).  Once an image is selected it also takes forever to make it appear in the library of CC in app (i.e. InDesign).  Is there a current glitch.  I already cleaned my cache of the web browser and also used different browsers (Chrome and explore).  Adobe Stock doesn't even work in the error get Chrome and Explorer Adobe Stock pages are broken.

  Have you checked the help Adobe Stock | Adobe Stock learn & support

  Concerning

  Stéphane

• Bought Adobe Stock 2 photos. The other always has the Adobe Stock Logo and a serial number on it, after download.

  Bought Adobe Stock 2 photos. The other was always the Adobe Stock Logo, name and a serial number, after download, so I can't use it. How can I get the own one?

  Follow the steps in this thread...

  I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why have a watermark on them?

• I bought Adobe Stock photos, and it still says Adobe in the middle of it. You is a way to remove it

  Hello why my photo bought always have the tide ADOBE?

  Hi Steven,

  According to our records, you have acquired a license of three images, and you should be able to use the non-watermarked image.

  Please follow the suggestions listed below and check if this is useful:

  • Sign out of Adobe Stock, then reconnect and try again.
  • Try to download your photo again via the page history of a license .

  For more information, help Adobe Stock | Cannot download Adobe Stock images

  Let me know how it goes.

  ~ David

• Can I use Adobe Stock images (under standard license) to blogs and video games?

  Hello

  After reading the license terms and restrictions that apply to the Adobe Stock images, I want to better understand some points before the subscription:

  (1) I have a blog, and I need images (often a bit modified, sometimes original) to illustrate my posts. Is a standard license enough to do without legal problems? Should I mention the author and source of the image under each of them, or can I just use them without problem?

  (2) I want to create simple video games, and interactive stories, and I need images. Can I use Adobe Stock images for similar purposes? What happens if the images are used in manipulations in order to create new works for the game, so that only 'chunks' of the original image are included in the final?

  Thank you in advance for your answer.

  Best regards

  Enrico Maria Cestari

  HI Enrico,.

  I would like to try and answer your questions.

  1. The Standard license covers items as long as the images are used for illustration purposes. Make sure you add directly copyright information on the image itself. The specific language for copyright information must be in the license agreement, but it must include the name of the copyright of Adobe Stock/artist.
  2. This has been covered here. Adobe Stock help | Frequently asked questions

  Where can I use Adobe Stock photos, illustrations and graphics?

  Adobe Stock photos, illustrations and vectors can be used in any creative project, including print ads, brochures, presentations, posters, book covers, advertisements, Web sites and annual reports. For the full picture, license terms, see "Stock Photos" under Section 1.5: additional conditions to http://www.adobe.com/legal/terms.html.

  Let me know if you have any additional questions.

  ~ David

• Adobe Stock author (s)

  I downloaded some nice images of a specific author whose art is the good look and feel. Unfortunately, I need an image, that the author did not, and I want to communicate with him or her, for an image of the commission. Is this possible?

  Hi Amandam94273848,

  Unfortunately, it is not possible to communicate directly with the author. You will find various images of the various contributors that could match what you are looking for.

  For more information, please contact Adobe support:

  Contact the customer service

  You can also check the FAQ:help Adobe Stock | Adobe Stock learn & support

• Rules of Adobe Stock images

  Regarding the Adobe Stock images, what do you mean by "to adjustable-rate up to 120 images?

  Hi,

  Please see for help Adobe Stock | Frequently asked questions and Adobe Stock learn & support

  Hope that helps!

  Kind regards

  Sheena

• How to print adobe stock photo stuck in libarary

  How to print a range adobe stock photo in my library but the only link is delete or rename since a tescos photo shop and they spent an hour and that they had no idea. I sent the company and have still no luck help please.

  Hi Tania,.

  Please see the links below:

  Adobe Stock help | Frequently asked questions

  Adobe Stock learn & support

  If you still need help please contact support: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

  BANI

• What is Adobe Stock

  1. Hi, I was looking through my updates from adobe and noticed a link to adobe stock. What is adobe stock? is it like other stock sites, such as Istock, shutter stock I've had a moment difficult pass the review process in order to start selling my work on these sites? I just wanted to know the difference and how it fits into the cloud to adobe? should I do something else with the adobe stock site because it looks like its part of my plan. is there a review process that I have to go?  I was wondering. because since I graduated I have a misery.  so, my last question is can I start selling my work on stock adobe without any problem? not review anything.  like how to be a contributor. If it is true. then wow. I am amazed. and more amazed by adobe itself. so proud to be a member. Thank you.

  2. by the way. There has been updates mobile Lightroom for direct raw editing. ?

  Hi Brian,.

  Please see the link below:

  Adobe Stock learn & support

  Kind regards

  Sheena