Adobe Stock with Government Plans CC

Similar Questions

• Purchase Adobe Stock with my existing account of CC

  I have an existing account of CC and I would add Adobe Stock, when I do this it looks like I'll order a new account but will the system actually just update my existing account information with the new package

  Hello

  If you have a CC on behalf of teams, please add the subscriptions Stock via the administration Console.

  Kind regards

  Bev

• Hello Support Adobe, I bought images of adobe stock with the "standard license" under the impression I could use these images on my site. I find it very difficult to figure out if I can use this as a background on our new website video

  A similar site with videos in the background is www.uship.com, we try to create a site on the similar theme. I just want to know if what I bought can be used in this way without breaking any agreement or have copyright problems. On the forums does anyone know the answer to that? Thank you

  If you are just using it as a background element in your Web site I see really no reason why you can't.

  http://wwwimages.Adobe.com/content/dam/Adobe/en/legal/servicetou/Adobe_Stock_Terms_en_US-2 0150313_hpc.pdf

• purchases in bulk in Adobe Stock with Dollar Photo account

  I have migrated the CPD to the ACE and the promotion of promotional images $10 / months 10. I used all my credits for the month but you will need to get more images. How to buy credits so I can just download on demand rather than purchase on a per image free of charge on the credit card. The accountant will be freak in me if I send revenues 100 100 purchases de.99 each.

  I don't see where to make an image credit buy as there was in the DPC.

  Ayuda por favor.

  Thank you

  Marsh

  Hi Marsh

  Images must be purchased individually once your subscription quota has been used.  It is not an option to make an image credit in bulk to buy.

  Kind regards

  Bev

• I can't activate the plan of "a single" Adobe Stock photo, what is the problem?

  Two weeks ago (14. 6.) I extended my subscription Adobe CC for the team for next year.

  All applications work perfectly, but only Adobe Stock Show me: "Adobe Stock - a single photo - expiry of the validity of your package. If ever you want to reactivate, update payment information. »

  After update my payment information, I'm still not able to buy any photo and Adobe Stock shows that I need to change my payment information. If I'm buying it displays this information.

  

  Can I receive mail via Adobe Stock with this information: "Thank you." We have received your payment. "On my bank account, I note that the request came to the payment. But the picture is still low resolution with watermark.

  Thanks for your help.

  Tom

  Hi Tom

  Problem has been solved please try again and let us know how you go.

  Kind regards

  Bev

• Frustrations with Adobe Stock 'Customer Service '.

  This position was created in desperation as really seems them to be no other outlet for support when dealing with Adobe Stock. I am located in Melbourne, Australia, and the only way to contact the Helpdesk of Adobe Stock is done by the service "Instant Messaging".  However, to this day, I spent more than 6 hours repeat myself and my questions to the customer that a) don't understand not what I speak not b) only provide scripted responses to my questions and c) bounce around me, to other agents of customer service that ends up telling me that my problem was refitted There is nothing else they can help me with and I'll be in touch by email within 2-3 business days. Then, when I received an email a week later it has nothing to do with my question and the process begins again.

  Help, please. I've been a customer of Adobe software products for more than 10 years and I'm not like if it comes to the level of support that I receive from your company.

  Here is a brief history of my problem. If anyone could be of additional help for me it would be greatly appreciated.

  -J' have subscribed to the Club Photo Dollar prior to its acquisition by Adobe and really the service provided.

  -When my subscription with DPC finished I took 'your first month for free' offer with Adobe Stock because it seemed to be the next offers the best for stock photography.

  -In my first month of using this service, I used 10 images available in my subscription and was looking to buy more. Previously using the DPC service you offer you an amount of credits you must add to your subscription (once you monthly allowance was exhausted) and purchase which was fantastic. I use a lot of stock photography, so it is a common place for me. However, after using all the images that is available to me through my subscription to Adobe stock I couldn't add the extra credit in my account and buy only the images one by one. Which would be perfect, but since I am in Australia, I would be charged fees for international transaction for each image purchased on my allowance which for me is crazy and my interaction with the Adobe Stock customer service began...

  -After taking a lot of time to explain my situation to the service representative and still not get anywhere as it seemed like adding extra credit was not a feature that Adobe Stock has the offer, I learned if I had already subscribed to CPD, I was entitled to a reduced monthly subscription. As I had signed Adobe stock with another email address of my CPD membership this offer has been applied to my account.

  -J' expressly asked, if I was able to transfer my account using the same login as my former DPC subscription to take advantage of this offer and we told him 'NO,' I have to create a new account based on the same login as the old DPC members and cancel my existing subscription. I also specifically asked that I stay a client Adobe stock I undertake any kind of cancellation fees? I was told 'NO '.

  -So, I did as suggested, created a new Adobe Stock subscription based on the same as my old and weak DPC membership login and behold, I could enjoy a lower monthly subscription. fantastic news.

  - Then I cancelled the original Adobe Stock composition, I created without problem until I noticed that I had been charged of membership $180 cancellation fee!

  -I just spent an hour on the time trying to talk to someone because, they told me I should not this tax and that, due to the fact, I continue my subscription with Adobe Stock just under a different user name I should not be held responsible for the cancellation, but had absolutely no chance. No one understands what I'm trying to say, it takes up to 10 minutes in some cases has received a response through the 'cat' portal and then finally my question is 'up' and I you will receive an email within 2-3 business days. This has happened twice and after a week I received correspondence from Adobe Stock but email only said: ' Chris, we would like to inform you that you will be able to buy at THE $ 59.99 / month "has absolutely nothing to do with my question.

  First of all, I don't think I should have to pay the cancellation fee that I am in fact pursuing a membership with Adobe Stock and was informed that I woudnt be charged. If for any reason any that should be charged, I would prefer that my subscription was restored and I saw the contract of the year and have actually 2 accounts rather than having to pay $180 for nothing!

  If someone, anyone... could you please help me with this issue, it would be greatly appreciated. Being able to talk to someone who has made a greater understanding of the services associated with this feature of Adobe products would be amazing. I realize that it may not be the fault of representatives for customer service but outsourcing Adobe Stock that their call centre in India is really not useful that just does not seem to have any understanding of ther product other than scripted information they have before them. I'd be happy to wait as long as it took just to talk to someone who had a real understanding of my issue and eventually get some sort of resolution.

  Help, please. It comes from really should be a very simple thing to fix.

  Thanks in advance

  Hello

  I'm sorry to hear that you had a frustrating experience with our support team and focus on the problems you mention.

  I will also refund cancellation fees.

  Kind regards

  Bev

• How to share a library with a collaborator adobe stock

  How to share a library Adobe stock with a collaborator?

  Go to Adobe Stock

  Hello

  Please see Stock FAQ: how Adobe Stock integrates with creative Cloud applications?

  Hope that helps!

  Kind regards

  Sheena

• How can I cancel my subscription to Adobe Stock?

  I would like to express that I got free trial of a month on Adobe Stock with 10 free images.  The Adobe device has indicated that I can cancel at any time before the month was out and I would not result in any charges.  The month ends at the time of 75 minutes and I'm unable to cancel that phone support will end at 17:00 and I can't find any way to inform the Customer Service that I have been informed by the Adobe Web site. When I asked before entering I was not advised that I had to cancel the last day of my free month before 17:00.

  I trust a moderator Adobe will address this issue and ensure that any amount of money from my account, if any, are returned to me immediately.  Thank you in advance.

  Hello

  Please contact our support Chat team which cancelled your Stock plan, as requested.

  Kind regards

  Bev

• Converted from Photo of Dollar - subscribed; How to access Adobe Stock?

  Last week, accepted the offer of conversion before the closure of the Club Photo Dollar.

  When I login now, does not show that I have access to Adobe Stock.

  Q is how to access the reserve of 100 + transferred image of the Photo Club of Dollar?

  And how get the images plus two others, that I pay for in the new subscription.

  Thanks for your help.

  Please send reply to me: (deleted by mod..)

  And unfortunately, no quick and easy way to talk to someone and get this problem is resolved.

  Thank you!

  Hello

  Please see the links below for more information:

  Common questions, Adobe Stock

  How to use Adobe Stock with CC libraries | Tutorials Adobe Creative Cloud

  Dollar Dollar Photo Club Photo Club - photo galleries free high quality royalty and vectors.

  If you still need assistance, please contact adobe support.

  Contact the customer service

• I just transferred photo Dollar, boy I don't miss it. Libraries do not function correctly in Adobe stock.  I create the library save the preview for her and she does not know about the photo next I have a library so now I have 6 libraries all identically

  How can I get libraries appears when I want to save a preview.

  Hello

  Please see How to use Adobe Stock with CC libraries | Tutorials Adobe Creative Cloud

  Hope that helps!

  Kind regards

  Sheena

• How to share a library of stock with a customer for approval before buying?

  How to share a library of stock with a customer for approval before buying?

  Hello

  Please see How to use Adobe Stock with CC libraries | Tutorials Adobe Creative Cloud

  Hope that helps!

  Kind regards

  Sheena

• I have 10 free images for download in Adobe Stock, but I can't

  Hello. I have 10 free images for download in Adobe Stock, but I can't because that is not free. I got to pay for images? Why? I have the complete Adobe Creative programs for teams. Thank you very much. Mario Castro

  Hello

  Please see the pricing and membership Adobe Stock plan. Adobe Stock for available plans.

  Hope that helps!

  Kind regards

  Sheena

• Belongs to Adobe stock composition cloud adobe?

  I have a subscription of cloud to Adobe and tries to download images from Adobe.  Which requires a separate membership?

  arlenelarsen wrote:

  Which requires a separate membership?

  Yes.

  Adobe Stock price and membership plan. Adobe Stock

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  Cloud of comprehensive plan (now known as all the Apps) $49.99 / month

  All Apps + Adobe Stock $79.98 / month

• I am an existing Member of creative cloud, how do I get Adobe Stock for the reduction announced $ 29.99 per month?

  When I am not connected to my account Adobe CC and I discovered this page (Adobe Stock - high quality royalty free galleries of photos and vectors |) Adobe Stock) I see an option for grouping Adobe Stock with my existing subscription to creative cloud. There is a button to connect right underneath. When I click the button and the connection, I went back to the same page. Except that nothing has changed. The section "You already creative cloud?" disappeared, and there is no option on the page to group Adobe Stock with my existing subscription of CC. What I am doing wrong? Are there some restrictions on my account that I'm not aware of?

  Hello

  As you have an account of the CC teams you can add the Stock via the administration Console license - manage your membership and your payment. Adobe Stock -see the section "upgrade your membership to cloud creative to include Adobe Stock membership > if you already have a creative cloud to the membership of the teams.

  Thank you

  Bev

• where is the icon adobe stock?

  I read about the new resource of Adobe Stock photos. It is supposed to be an icon in applications CC, but I can't. Where is this icon?

  Thank you

  MHBrown

  HI Michael,

  Below the articles will help answer all your questions regarding Adobe Stock.

  How to use Adobe Stock with CC libraries | Tutorials Adobe Creative Cloud

  Use Adobe Stock of royalty-free images | Tutorials Adobe Creative Cloud

  With the help of Adobe Stock

  Adobe Stock help | Frequently asked questions

  Let me know if you still have unanswered questions.

  See you soon!

  ~ David