Adobe support telephonenumber? Thanks in advance.

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• I bought Lightroom 6 for MAC somw earlier. Now, thanks to a system remains, I can't install LR6 more. Installation stops with an error message: The Adobe Support Advisor was discontinued the Adobe Support Advisor tool served to ana

  Does anyone have an idea what to do?

  Thanks in advance

  If the error mentions the installation program was unable to initialize:

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• Hello, we want to know if we can change our creative cloud for the only diet plan (for Adobe Photoshop and Illustrator, only), because when we read it, we but that we can only take one of them. Thanks in advance.

  Hello, we want to know if we can change our creative cloud for the only diet plan (for Adobe Photoshop and Illustrator, only), because when we read it, we but that we can only take one of them. Thanks in advance.

  Yes, you can change your plan.

  Also, IF the change is not possible, you can cancel and buy again.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

• To support video card driver spot him required Open GL. I can dom to fix? I have windows xp. Thanks in advance

  To support video card driver spot him required Open GL. I can dom to fix? I have windows xp. Thanks in advance.

  Hello

  
  Thanks for asking! If I understand, you need a video card for support driver reacquire it required Open GL. I suggest you follow the troubleshooting steps to check if this may help.

  What is the brand and model of graphics card?

  All graphics cards support OpenGL. However, not all cards are supported the same version of OpenGL. Some older cards have drivers only to provide support for some features of OpenGL.
  OpenGL is already provided with the common drivers for graphics cards. The standard will not be managed, however, on some older graphics cards.

  
  You can check the manufacturer's Web site.

  Just reply with the results. I'd be happy to help you more

• Whenever I entered my serial number, I get the following response: we are unable to validate this serial number for Adobe Photoshop elements 14. Contact Customer Service. What is going on? Thanks in advance for your answer. Sincerely, Danielle

  Whenever I entered my serial number, I the following response: we can not validate to this serial number for Adobe Photoshop Elements 14 Contact the Customer Service. What's happening? Thanks in advance for your attention! Danielle
  

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• Hi, did anyone know, if Muse CC2015 runs on Mac OSX 10.11 'El Capitan '? The condition of system on the site Adobe said, it runs with 10.9 and 10.10. No word about 10.11. Thanks in advance and greetings from Vienna!

  Hi, did anyone know, if Muse CC2015 runs on Mac OSX 10.11 'El Capitan '? The system requirements on the Adobe site says, that she runs with 10.9 and 10.10. No word about 10.11.

  Thanks in advance and greetings from Vienna!

  Yep, works fine.

  

• Hello. I have an essay, and I need to focus on it. the sketch from adobe will help me? Thanks in advance.

  Hello. I have an essay, and I need to focus on it. the sketch from adobe will help me? Thanks in advance.

  Otherwise, what program will help me?

  Hi Matt,

  Yes, you could use sketches, make the drawing as a picture layer, and then draw on top of it. Just one thing: how you want to export? You use a software of creative cloud? I ask because right now the only way to get a high resolution of your sketch work must send the work to CC Photoshop or Illustrator CC.

  Sue.

• I get the error as adobe Illustrator crashes when loading multiple pages PDF. Please help me. Thanks in advance.

  Hello

  I get the error as adobe Illustrator crashes when loading multiple pages PDF.

  Please help me. Thanks in advance.

  

  Illustrator is limited to 100 work plans. Up to 120 pages will never work.

• HI again, sorry to bother you it is imposible to contact adobe support? because I try to correct the situation, trying to find how to contact with someone in adobe cia. and I think that is imposible. Is ridiculus, I buy almost a week ago membership f

  HI again, sorry to bother you

  It's imposible contact adobe support? because I try to correct the situation, trying to find how to contact with someone in adobe cia. and I think that is imposible.

  Is ridiculus, I buy almost a week ago the plan subscription for all products and is imposible to work... because is always the same message, probe my period is late, you can buy... ??? and when I go to buy, at the end of the message is always the same. you have the subscription, not no need to buy... one circulates is imposible to broke?

  Thanks in advance, because I can't work and you know :-(I need and I don't know what more I can do.

  JOse

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• Setup failed to initialize. Download Adobe Support Advisor to identify the problem!

  Good evening

  I just redownload LR 6 LS11. But the initialization block with the message: "Setup could not initialize. Download Adobe Support Advisor to identify the problem. But this program is more supportati. How to unlock the boot?

  Thanks in advance!

  Please see the links below.

  • Error: "cannot install initialize | Windows
  • The Adobe CC Installer failed to initialize [windows OS]
  • I'm having trouble trying to install the trial cc version. The installation program is unable to initialize. Please help me
  • Creative cloud Installer fails to boot into OSX Mavericks

  Hope this will help you.

  Kind regards

  Hervé Khare

• How can adobe support follow me follow licenses how my company is currently using to double-check our recording agaisnt internal, since we bought a license for 16 users and another for 4 users?

  Hi all

  Employees check and I would check against records carried out in-house, a source of Adobe. In order to ensure that we use not more or less our license (which is a license for 16 users), as an adobe license can be installed on different devices, even it is a single user license.

  Thanks in advance.

  Best regards

  Changpei Hu.

  
  
  

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• How can I fix error - 1 during the restoration of the iphone(5's)? Thanks in advance to all who will give answers.

  I always encounter error - 1 when I try to restore my iphone. I would like to ask for help at all, which is error-1, which makes and how will definitely be to remedy. Thanks in advance to all.

  Try these steps first If you find an error when you update or restore your iPad, iPhone or iPod - Apple Support

• Web Cam Live Cam problem-VX6000 poster initialization error when I open my web cam and I show no image on the screen. How can this be repaired? Thanks in advance.

  When I try to open my web cam no image appears on the screen and I get a message that says boot error. How can this be repaired? I use Win XP and a VX6000 microsoft webcam. Thanks in advance.

  Hi Jerry 1019,.

  ·         Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: You can view the article in the Microsoft Knowledge Base and check if the problem still persists.

  LifeCam software displays an error message or the video preview is empty.

  http://support.Microsoft.com/kb/933311

   

  Method 2: You can also view the article mentioned below.

   

  Don't troubleshoot bad or no video or problems to start the LifeCam software

  http://support.Microsoft.com/kb/933310

  Let us know if it helps.

• The 6 stand-alone installation of lightroom process stops with an error: use adobe support advisor. But adobe support advisor is not supported.

  

  I downloaded the adobe store LR6 upgrade. The installation package started on my mac, but it stops with this error message. I can't download adobe support advisor, because this program is not supported.

  What can I do?

  Hi Bani.

  Thank you for your response.

  I checked the records described, but I have no one. log.gz file.

  Also-see-link and the description was more interesting.

  In my case, an old installation of photoshop elements was defective! A few days previously, the works of v13 pe, but today (after the installation of LR6), the application did not.

  I uninstalled this misapplication and tried again with the LR6 configuration.

  Now I'm happy. LR6 is installed.

• Is there an Adobe support to check the log file?

  I installed Adobe Creative Cloud before, but somehow it is automatically deleted.  Although I already reinstalled, I used the Adobe tool to generate the log file out.  I would like to ask if there is no support from adobe or adobe email support can help me take a look in the log file?  I want to know if it there is no clue as to what happened and could uninstalled because I would avoid the problem reoccur?

  Thank you

  Hi Kendrick,

  You can follow the article: contact customer service which will help you to contact Adobe support team.

  Thank you

  Yann Arora