Adobe won't send the serial number

Hello

I recently bought creative suite for students this week, after going through the registration online and send via a scanned copy of my registration confirmation and receipt in clear jpg I get an email saying that it is not visible. You get no more clearer than the pictures. This is the second time that I did the first took on my phone and probably not that clear, but the second one was with a professional scanner crystal. I thought showing my documents when I bought was all that needs, did not know that I had to send away for a serial number which is fine. I am at a lost as to why they will not recognise it, tried to call their phone number but hung up after being on hold for 50.

If anyone has any advice to another email address to send my documents will be would be greatly appreciated as this is very frustrating!

Thank you

LC-2010 I recommend you to contact our support team to review your proof of eligibility directly.  For the best support, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to solve the problem you described.

In the future if you enter your edu e-mail address during the presentation of your proof of eligibility he often also simplifies the process greatly.

Tags: Adobe

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