Advent AWP 10 still do not work even if I put in new black and white carding

I couldn't not my working ADVENT AWP10 then bought new printer black and white and color comes from the cartages, tried to print again paper sounded like it was printing but nothing on the printer, I then cleaned the heads and calibrated the printer, tried again printed but very low took the cartages again done a test print all colors here , but not B & W can someone please help, the cartages cost me £35 not very happy just some jumps on here can help. I managed to print a small color photo colours not very good can someone please help. My son is in year 11 must print so much of course work this year. Printer less than a year old, but can not find my hope just received some on here will be able to help me.

Hello

1. which version of the Windows operating system is installed on the computer?

2. When was the last time it worked?

3 did you last modified the software on the computer?

If you are using Windows 7, I suggest you go through the steps and check.

Method 1:

I suggest you to see link and run the Troubleshooter:

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

See also:

Why can I not print?

http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

You can also contact ADVENT for known problems:

http://adventprintersupport-en.custhelp.com/app/answers/list

Hope this helps and keep us posted.

Tags: Windows

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